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Optimum Customer Service Representative Jobs in Nebraska

Exchange Bank

Customer Service Representative

Kearney, NE · On-site

$13.75 - $18.75/hr

Customer Service Representative This is a Full Time position, M-F with rotating Saturdays. A full benefits package is available including health, dental, vision, disability and life insurance.

Exchange Bank

Customer Service Representative

Kearney, NE · On-site

$15 - $20.50/hr

The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to refer and cross ...

Majors Plastics Inc

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Customer Service Representative Majors Plastics Inc, a 100% employee-owned plastics molding company is looking for a Customer Service Representative. Our Customer Service Representative will serve as ...

WCRI

Customer Service Representative

Grand Island, NE

$16 - $19/hr

Sales / Customer Service Representative Location: Grand Island, NE 68801 Job Overview Express Pawn in Grand Island is hiring a motivated and customer-focused Sales / Customer Service Representative.

WCRI

Customer Service Representative

Grand Island, NE · On-site

$13.25 - $18/hr

Sales / Customer Service Representative Express Pawn in Grand Island is hiring a motivated and customer-focused Sales / Customer Service Representative. This role combines retail sales, customer ...

Neapco Holdings

Customer Service Representative

Beatrice, NE · On-site

$15.50 - $21/hr

Customer Service Representative Neapco is seeking a results-driven individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for all ...

MAJORS PLASTICS INC

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Our Customer Service Representative will serve as a primary contact and resource person for customer placement of purchase orders, delivery status inquiries, quality issues, pricing information, and ...

DXP

Customer Service Representative

Omaha, NE

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

DXP

Customer Service Representative

Omaha, NE

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

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All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Nebraska

Optimum Customer Service Representative information

See Nebraska salary details

$8

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$38

How much do optimum customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for optimum customer service representative in Nebraska is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

How to get hired as an Optimum Customer Service Representative?

To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's official careers page and demonstrating problem-solving abilities during interviews can improve chances of hiring. Relevant certifications or training in customer service may also be beneficial.

What is an Optimum Customer Service Representative?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Nebraska? For Optimum Customer Service Representative jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Nebraska look for? The top searched job categories for Optimum Customer Service Representative jobs in Nebraska are:
Optimum Customer Service Representative jobs near you

Customer Service Representative

Exchange Bank

Kearney, NE • On-site

$13.75 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Representative

This is a Full Time position, M-F with rotating Saturdays. A full benefits package is available including health, dental, vision, disability and life insurance. Vacation and sick pay, 11 paid holidays, 401k plan with company match.

The Customer Service Representative (CSR) will perform branch and customer service duties. The successful candidate will be responsible for accepting retail, commercial checking and savings deposits, cashing checks and savings withdrawals, processing loan payments and assist with night depository and vault duties as assigned. The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to refer and cross-sell bank services while processing transactions.

Job Duties:

  • Assist customers with deposits, withdrawals, payments and coin/cash orders in a friendly courteous manner.
  • Maintain accuracy of transactions and verify accuracy by balancing a cash drawer daily.
  • Identify fraudulent activity to help prevent potential loss for the bank.
  • Maintain a well-developed and current working knowledge of the complete line of products and service offered by the bank.
  • Perform other duties or special projects as assigned.

Job Qualifications/Requirements:

  • High school diploma or equivalent required.
  • Basic math skills and strong customer service.
  • Cash handling experience/previous CSR/teller experience preferred.
  • Excellent customer relation skills required.
  • Excellent keyboarding, calculator and personal computer skills required.
  • Must be able to demonstrate organizational and communication skills in addition to the ability to handle multiple tasks in a professional and efficient manner.
  • Ability to work in a team environment.
  • High level of accuracy with attention to detail and ability to handle confidential information.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran. Kearney, NE Onsite Full Time

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