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Optimum Customer Service Representative Jobs Near Me

Hibu

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

You'll troubleshoot issues, make updates, and ensure our clients' online presence is optimized. We ... Minimum 1 year of customer service experience (call center or tech support preferred) * Strong ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

Hibu

Customer Service Representative

Columbus, OH · Hybrid

You'll troubleshoot issues, make updates, and ensure our clients' online presence is optimized. We ... Minimum 1 year of customer service experience (call center or tech support preferred) * Strong ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

ODW Logistics

Customer Service Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

The CSR works directly with the warehouse leadership team, employees and customers. The Warehouse Customer Service Representative (CSR) handles all administrative duties relating to the receiving ...

dbi

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

XPO

Customer Service Representative

Columbus, OH

$22.10 - $25.42/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Hired by Matrix

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

If so, our client is hiring a Customer Service Representative. Position Type: * Contract * On-site Required: * 1 year of customer service, sales, or call center experience * Ability to contribute in ...

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How much do optimum customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for optimum customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Optimum Customer Service Representative jobs near you
A map of the United States highlighting the number of Optimum Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Optimum Customer Service Representative job openings in each state, with California having the most at 2 and Alaska the least at 0.

Customer Service Representative

Hibu

Columbus, OH • On-site

$15 - $20.25/hr

Other

Posted 25 days ago

Hibu rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

14th of 50 rated marketing agency

Job description

Digital Product Support Specialist

Help small businesses succeed online! If you're passionate about problem-solving, delivering exceptional client experiences, and making a real impact, this role is for you.

Join Hibu, a leading provider of digital marketing solutions for small and medium-sized businesses nationwide. No prior digital marketing experience? No problem! We're looking for motivated, client-focused individuals ready to learn and grow.

We'll set you up for success with 5 weeks of paid, best-in-class training and provide all the tools you need to thrive. Plus, your career doesn't stop here—Hibu offers a clear growth path, with advancement opportunities starting after just 6 months.

About the Role

As a Digital Product Support Specialist, you'll be the first point of contact for clients and sales representatives, providing expert support for Hibu's suite of digital products. You'll troubleshoot issues, make updates, and ensure our clients' online presence is optimized.

We're looking for candidates with at least 1 year of professional customer service experience, preferably in a call center, tech support, or client-facing role. If you've worked in a fast-paced environment where empathy, communication, and problem-solving were key—this is your next career move.

What You'll Do
  • Answer clients' and sales representatives' calls and emails to gather details to understand, diagnose, and resolve their concerns
  • Support Hibu's full suite of digital products: Websites, Online Business Profiles (including Google Business Profiles), Google Search Ads, Website Banner Ads, Search Engine Optimization, and Social Media Advertising
  • Assist clients and sales representatives with updates and changes to digital products within defined guidelines
  • Troubleshoot technical issues using internal tools and documentation
  • Handle post-live support, including billing inquiries, performance analytics, and campaign adjustments
  • Document client and sales representative interactions and resolutions in our client relationship manager
  • Follow up on open cases and ensure timely resolution
  • Collaborate with internal teams and sales representatives to ensure client satisfaction
What You'll Bring
  • Minimum 1 year of customer service experience (call center or tech support preferred)
  • Strong verbal and written communication skills
  • Ability to multitask and work independently in a fast-paced environment
  • Positive attitude and adaptability to change
  • Detail-oriented with excellent organizational skills
Why Hibu?
  • Career Growth: Clear advancement path starting at 6 months
  • Inclusive Culture: We celebrate diversity and value every voice
  • Training & Support: Ongoing development and mentorship
  • Impact: Help real businesses grow and succeed

Our Culture

We're proud of our diverse and inclusive workplace. Different perspectives fuel innovation and make Hibu a better place to work. We're committed to doing what's right—for our clients, our employees, and our communities.

Ready to make a difference? Apply today and start your journey with Hibu!

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