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Optimum Customer Service Representative Jobs in Arizona

Apex Service Partners

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Looking to trade up to a better opportunity? ACE Home Services is hiring Customer Service Representatives. Pay: $18-$20/hr + spiffs * Weekend availability required.

Horizon Health and Wellness

Customer Service Representative

Globe, AZ · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Horizon Health and Wellness, Inc. has offered quality healthcare ... optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · Hybrid

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Prescott, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Prescott, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

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All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Arizona

Optimum Customer Service Representative information

See Arizona salary details

$8

$21

$41

How much do optimum customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for optimum customer service representative in Arizona is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

How to get hired as an Optimum Customer Service Representative?

To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's official careers page and demonstrating problem-solving abilities during interviews can improve chances of hiring. Relevant certifications or training in customer service may also be beneficial.

What is an Optimum Customer Service Representative?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Arizona?

For Optimum Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Optimum Customer Service Representative jobs in Arizona look for?

The top searched job categories for Optimum Customer Service Representative jobs in Arizona are:

What cities in Arizona are hiring for Optimum Customer Service Representative jobs?

Cities in Arizona with the most Optimum Customer Service Representative job openings:

Optimum Customer Service Representative jobs near you
Infographic showing various Optimum Customer Service Representative job openings in Arizona as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,458 per year, or $21.9 per hour.

Customer Service Representative

Horizon Health and Wellness

San Tan Valley, AZ • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Horizon Health and Wellness rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Queen Creek, AZ 85142

Overview

Position Type: Full Time Job Shift: Day Education Level: High School Category: Customer Service

Description

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

  • Professional development and career advancement opportunities
  • Competitive compensation
  • Medical, dental, vision insurance
  • 401k investment plan with company match
  • Generous paid time off and paid holidays
  • Tuition reimbursement
  • The opportunity to help us make a difference in the lives of the patients and communities we serve.
Qualifications

Horizon Health and Wellness has Customer Service Representative (CSR) employment opportunity. We are looking for an outgoing, friendly and organized individual to join our team. High standards of Customer Service are required.

Requirements:
  • High School diploma or GED
  • Education and/or experience equivalent to 2 years preferred.
  • Possess pleasant and friendly demeanor
  • Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.
  • Must be 21 years of age or older.
  • Possess knowledge of general filing system.
  • Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.
  • Ability to attend to multiple tasks accurately and with minimal oversight
  • Working knowledge/familiarity with electronic medical record preferred but not required
  • Must obtain a Fingerprint clearance card and be able to pass a background check.
  • Possess valid driver's license, reliable transportation and phone

Qualifications Preferred:

Bilingual English/Spanish

What Horizon Health and Wellness employees say

Pay

Benefits

Hours and flexibility

Workplace

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