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Optimum Customer Service Representative Jobs in Arizona

Happy Floors

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

... overall optimization of customer service. The Customer Service Representative provides support ... service for all customers via phone, email, or fax. The job provides world class customer service ...

Copart, Inc.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

The Ōnin Group

Customer Service Representative

Phoenix, AZ · On-site

$17.50/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide coverage for CSR desks during absences (illness, vacation, etc.) * Support the Office Supervisor with research and special projects as needed * Assist in maintaining smooth daily operations ...

PrideStaff

Customer Service Representative

Phoenix, AZ · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative - Call Center Shift/Hours: Monday - Friday, 1st Shift Pay Range: $17-$23/hr Location: Scottsdale, AZ We are thrilled to announce a new Customer Service Representative ...

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Optimum Customer Service Representative information

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How much do optimum customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for optimum customer service representative in Arizona is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $27.02 per hour, depending on experience, location, and employer.

What is an Optimum Customer Service Representative?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

How to get hired as an Optimum Customer Service Representative?

To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's official careers page and demonstrating problem-solving abilities during interviews can improve chances of hiring. Relevant certifications or training in customer service may also be beneficial.

What are popular job titles related to Optimum Customer Service Representative jobs in Arizona?

For Optimum Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Optimum Customer Service Representative jobs in Arizona look for?

The top searched job categories for Optimum Customer Service Representative jobs in Arizona are:

What cities in Arizona are hiring for Optimum Customer Service Representative jobs?

Cities in Arizona with the most Optimum Customer Service Representative job openings:

Optimum Customer Service Representative jobs near you
Infographic showing various Optimum Customer Service Representative job openings in Arizona as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,458 per year, or $21.9 per hour.

1305 CUSTOMER SERVICE REPRESENTATIVE (CSR)

LPT Retail Management Services

Tucson, AZ • On-site

$15.50 - $21/hr

Other

Re-posted 22 days ago

Job description

Customer Service Representative (Csr)

Lpt 1305 4th Ave - Tucson, Az 85701

Level Entry Position Type Csr Education Level None Category Retail

Description

We are looking for smiling faces! Our team expectations are:

  • Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
  • Complete all shift duties as assigned.
  • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
    • Follow company policies with regard to cash control, proper safe operation.
    • Follow correct vendor check-in procedures.
    • Complete all end of shift paperwork.
  • Pay immediate attention to any spill or other hazardous condition.
  • Other duties may be assigned from time to time by the Store Manager.
Qualifications
  • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
  • Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
  • Sufficient visual acuity to check identification.
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
  • Good personal grooming habits.
  • Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds.

Statements included in this job profile do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as circumstances change

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