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Customer Services Representative Jobs in Arizona

Clopay

Customer Services Rep. - Hybrid

Goodyear, AZ · On-site

$15.50 - $21/hr

... Rep. in our Goodyear location. Responsibilities include: * Maintain and use competitive pricing information for use in quoting. * Provide assistance to customers concerning specification ...

Clopay

Customer Services Rep. - Hybrid

Goodyear, AZ · On-site

$15.50 - $21/hr

... Rep. in our Goodyear location. Responsibilities include: * Maintain and use competitive pricing information for use in quoting. * Provide assistance to customers concerning specification ...

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Customer Services Representative information

See Arizona salary details

$9

$17

$25

How much do customer services representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer services representative in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer services representative?

To thrive as a Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic data entry or ticketing platforms is important. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers and handle challenging situations. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the efficient resolution of inquiries or issues.

What are some common challenges customer services representatives face, and how can they effectively handle them?

Customer Services Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and navigating multiple support systems. To handle these effectively, it's important to stay calm, actively listen, and use established protocols to resolve issues efficiently. Building strong product knowledge and collaborating with team members can also help streamline problem-solving and ensure customers receive accurate information. Creating positive interactions, even during challenging situations, is key to success in this role.

How to get hired as a customer services representative?

To get hired as a customer services representative, candidates should have strong communication and problem-solving skills, relevant experience, and a good understanding of customer service tools like CRM software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Preparing a professional resume and practicing interview skills can improve chances of securing a position in this field.

Is remote customer services representative a stressful job?

A remote customer services representative role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely may reduce some workplace stressors like commuting and office distractions, and success often depends on communication skills and stress management techniques.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good interpersonal and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Customer Services Representative jobs in Arizona?

For Customer Services Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Services Representative jobs in Arizona look for?

The top searched job categories for Customer Services Representative jobs in Arizona are:

What cities in Arizona are hiring for Customer Services Representative jobs?

Cities in Arizona with the most Customer Services Representative job openings:

What are popular job titles related to Customer Services Representative jobs in AZ?

For Customer Services Representative jobs in AZ, the most frequently searched job titles are:

Customer Services Representative jobs near you
Infographic showing various Customer Services Representative job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Services Representative

Phoenix, AZ • On-site

Hobaica Services
Construction • 11 - 50 employees
Learn more about Hobaica Servicesexternal

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Customer Services Representative

Work with a stellar team at Hobaica Services, proudly serving Arizona since 1952. We believe employees are family and value both personal and professional growth. If you're ready to take the next step in your career, we'd love to meet you.

Position Summary

The Customer Service Representative is a full-time, in-office role responsible for managing inbound customer communication, scheduling, administrative support, and customer follow-up. This position reports to the Office Manager and plays a key role in delivering a 5-star customer experience.

Schedule: Monday–Friday, 8:00 AM–5:00 PM (overtime may be required during peak season)

Key Responsibilities

  • Answer incoming calls and schedule service appointments
  • Greet walk-in customers and provide front-desk support
  • Assist with club memberships, warranties, and quality control processes
  • Handle customer follow-up, open estimates, and service bookings
  • Assist with parts and warranty administration
  • Participate in on-call customer service and dispatch rotation

Qualifications

  • Customer service experience required
  • Strong communication, organization, and multitasking skills
  • High school diploma or equivalent required (college preferred)

Benefits

  • Competitive pay and great work environment
  • Opportunities for career growth and continued training
  • Competitive pay with bonus and commission opportunities
  • Comprehensive benefits - Medical, Dental, Vision insurance
  • 401K retirement plan with partial company match
  • Life insurance coverage
  • Paid vacation and holidays
  • Company events

Work Environment:

This position primarily operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting.

Pay Range

$20 - $25 USD

About Hobaica:

Founded in 1952, Hobaica Services provides residents in the Phoenix metropolitan area with high quality heating, air conditioning, refrigeration, indoor air quality, and custom wine cellar services. At Hobaica, leadership and innovation come naturally. Our team has constantly transformed to meet the changing landscape of the marketplace, serving customers with quality service, installations and products. That tradition continues today with innovations that consistently reinvent the business and our team as we strive to raise our standards for quality, safety and sustainability.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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