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Customer Service Support Representative Jobs (NOW HIRING)

Green Circle Growers

Customer Service Support

Oberlin, OH · On-site

$16 - $20.50/hr

This role supports the Customer Service Representatives to ensure the successful completion of the order process for a specific group of customers. The Customer Service Support role will also help ...

UFP Industries, Inc

Customer Service Support

Coatesville, PA · On-site

$16.75 - $21.25/hr

Job Summary The Customer Service Representative supports the customer service functions of a wide variety of administrative tasks including answering phones, processing vendor and customer ...

Millerknoll

Customer Service Support

San Francisco, CA

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a ... Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

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Customer Service Support Representative information

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How much do customer service support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How does a customer service support representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service support representative?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

What is a customer service support representative?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.
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Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Service & Support Representative

Artech

San Francisco, CA • On-site

$20 - $22/hr

Other

Posted 2 days ago

New

Job description

Title: Customer Service & Support Representative
Location: Remote/Chicago, IL
Duration: 12 Months (Contract)
Salary Range: $20 - $22/hr
Level: Entry-Level / Junior Non-IT Operations Role
Introduction
Our clients is looking for a Sales Operations / Sales Support Administrator who will help the Meraki sales team with day-to-day operational tasks, data management, deal routing, Salesforce updates, partner/customer validation, and order compliance activities.
Required Skills & Qualifications
  • Strong organization skills coupled with the ability to multitask.
  • Team-oriented with strong communication skills.
  • Outstanding written and verbal skills, computer proficient.
  • Ability to leverage Client Excel for data entry and analysis.
  • Working Experience with Salesforce.
  • Prior work experience at client or in client's Industry.
Preferred Skills & Qualifications
  • Experience in Sales Support or Data Entry position.
Day-to-Day Responsibilities
  • Engage with customers to provide excellent service and support.
  • Handle inquiries and resolve issues efficiently.
  • Maintain accurate records of customer interactions and transactions.

For immediate consideration please click APPLY to begin the screening process with Alex.
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About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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