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Customer Service Support Representative Jobs (NOW HIRING)

J. F. Ahern

Service Support Representative

Fond Du Lac, WI · Hybrid

$16.75 - $21.50/hr

Service Support Representative Location: Fond du Lac, WI Looking for a company that values your ... Show off your communication skills as you deliver inspection results direct to customers as well as ...

Aristocrat

Service Support Representative

Las Vegas, NV · On-site

$18 - $27.95/hr

Service Support Representative At Aristocrat, we are dedicated to crafting an inclusive and ... Customer service orientation with outstanding verbal communication skills. * Ability to operate ...

DH Pace

Service Support Representative

Saint Louis, MO

$16.50 - $21.25/hr

Louis, MO is seeking a Service Support Representative to help back our commercial operations team ... Ability to effectively communicate with the customer and represent the company in a professional ...

Three Point Solutions

Customer Service Support

Wayzata, MN · On-site

$17.25 - $22/hr

... representatives • Handle moderately complex support issues and escalate when needed Must Have • High school diploma or equivalent • Entry-level customer service experience • 2 years of ...

MillerKnoll

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a ... Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

The Pennsylvania State University

$31K - $45K/yr

POSITION SPECIFICS The Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality ...

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How much do customer service support representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Support Representative, and why are they important?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

How does a Customer Service Support Representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

What are Customer Service Support Representatives?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.
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Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, and 22% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Service Support Rep

Service Support Rep

Global Channel Management, Inc.

Mason, OH • On-site

$13/hr

Contractor

Posted 6 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Training Hours: 10:00am - 6:30pm ( 3 weeks) / Monday - Friday

Monday - Friday Perm Hours 11:30am - 8:00pm


Service Support Representative needs 1 - 2 years of experience in a professional business environment


Service Support Representative  requires:

  • Knowledge of vision benefits and/or insurance industry a plus
  • Call Center
  • exceptional customer service

Service Support Representative  duties:


  • Interface with providers to verify member eligibility and authorize services
  • Review claims details, research payment issues, investigate provider network details
Additional Information

$13/hr

12  months



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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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