60 V2X Customer Service Support Representative Jobs Hiring Near You

Job Description Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities * We have a unique opportunity for a Fleet Support Rep - Mission Planning Trainer to join our PMA-281 team. This position will be based at NAS Marlton, NJ, but may require supporting additional military installations, both CONUS and OCONUS; some travel is required.
* What You'll Do:
* Provide on-site technical support, fleet release training, scheduled classroom training, and on-the-job training to the squadrons and commands that utilize JMPS.
* Collaborate with multiple, cross-functional teams to compile data inputs, establish training requirements, and review developed material.
* Key Responsibilities:
* Act as the primary liaison between the fleet, logistics team, and the Program Office.
* Support JMPS Enhanced Developmental Tests
* Support Operational Test events
* Support the PMA-281 Help Desk and Technical Documentation Teams Qualifications * Minimum Qualifications
* Education:
* Bachelor's degree
* Certifications/Licenses:
* Naval Aviator or Naval Flight Officer, Mission Planning Experience, preferably in attack aircraft
* Experience:
* Minimum 7 years of direct experience as a Naval Aviator or Naval Flight Officer which includes 4 years of experience in mission / strike planning and three years conducting NavMPS training and / or NavMPS curriculum development.
* Other Requirements:
* Current Top Secret Security Clearance with SCI eligibility
* U.S. Citizenship status is required as this position will require the ability to access US only data system
* Desired Qualifications:
* Experience:
* In-depth experience developing technical documentation and training for military computer systems
* DoD approved 8570 Baseline certification or civilian equivalent. Personnel performing IA functions must obtain one of the certifications required for their position category or specialty and level. Refer to Appendix 3 of 8570.01-M for further implementation guidance
* Skills & Technology Used
* Analytical Thinking & Problem Solving:
* Possesses both analytical and interpersonal skills.
* Good problem solving, negotiation and organizational skills/techniques.
* Business Partner/Effective Communicator:
* English language skills to communicate and negotiate with vendors.
* Strong communicator must be able to communicate clearly both in writing and orally.
* Ability to train, lead projects, direct employees.
* Customer service oriented, detail focused, pro-active behavior, multi-task capability.
* Software:
* Joint Mission Planning System (JMPS)
* Microsoft Office Suite
* Excel
* Outlook
* SharePoint
* Personal computer, printer, copy machine and other general office equipment.
* What We Bring
* At V2X we strive to be market competitive in our total reward offerings.
* The successful candidate's starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions.
* Please speak with a recruiter for additional information.
* Employee benefits include the following:
* Healthcare, Dental and Vision coverage, available for employees and their dependents.
* Life insurance, AD&D, and disability benefits
* Retirement plan: 401k with employer match
* Wellness programs
* Paid time off: 5.23 hours (Bi-Weekly PTO Accrual)
* Holidays: 11 paid holidays per year
* Learning and Development resources
* Employee assistance resources
* Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #clearance #SL-LI1