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Concentrix

65 Concentrix Customer Service Support Representative Jobs Hiring Near You

CAE

Customer Service/Support Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The Client Services Representative (CSR) serves as the primary point of contact for client-facing ... Provide support to clients, including executive-level stakeholders, during training events

DH Pace

Service Support Representative

Saint Louis, MO · On-site

$16.50 - $21.25/hr

Service Support Representative St. Louis MO The DH Pace Company is a family-owned and privately ... Ability to effectively communicate with the customer and represent the company in a professional ...

DH Pace

Service Support Representative

Saint Louis, MO

$16.50 - $21.25/hr

Louis, MO is seeking a Service Support Representative to help back our commercial operations team ... Ability to effectively communicate with the customer and represent the company in a professional ...

Three Point Solutions

Customer Service Support

Wayzata, MN · On-site

$17.25 - $22/hr

... representatives • Handle moderately complex support issues and escalate when needed Must Have • High school diploma or equivalent • Entry-level customer service experience • 2 years of ...

Block Communications

Customer Service Support

Northwood, OH · On-site

$17.25 - $22.25/hr

Answering all incoming customer/employee calls directed to the Support Services Representative queue; * Providing support to internal departments for advanced customer account issues and questions;

Buckeye Broadband

Customer Service Support

Northwood, OH

$17.25 - $22.25/hr

Answering all incoming customer/employee calls directed to the Support Services Representative queue; * Providing support to internal departments for advanced customer account issues and questions;

Frasca International

Customer Service Support

Urbana, IL · On-site

$31K - $50K/yr

Customer Service Support Date: Apr 29, 2026 Location: Urbana, IL, US, 61802 Company: FlightSafety International Salary Range: $31,500.00-$50,500.00 Compensation for the role will depend on a number ...

Career Advancement Group

Customer Service Support

$17.50 - $22.25/hr

We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to ...

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Concentrix Jobs Information

What is it like to work at Concentrix?

Concentrix is a global company that values diversity, inclusivity, and employee empowerment, fostering a collaborative and dynamic work environment. The company's structure is designed to support flexible work arrangements, with teams often working in modern, technology-enabled facilities that promote productivity and employee well-being. Working at Concentrix may appeal to individuals seeking a challenging and rewarding career in customer experience, technology, or business process outsourcing, with opportunities for professional growth and development in a global organization.

Do workers at Concentrix get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Concentrix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.

At Concentrix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Concentrix affordable enough for their workers?

Only some people say the health insurance costs are okay.
65% of people say the health insurance costs are okay
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Concentrix?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 93 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 34% of people with changing schedules find out their shifts one week or less ahead of time.
  • 46% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Concentrix worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Concentrix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Concentrix workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Concentrix?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Concentrix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Concentrix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Concentrix?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Concentrix job good for students?

Only some students say this is a good place to work if you’re studying.
58% of students report this isn’t a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Concentrix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Concentrix?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Concentrix?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Concentrix?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Concentrix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Concentrix is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Customer Service Support Representative jobs?
What are the most popular jobs at Concentrix?
What are the most popular categories at Concentrix?
Infographic showing various Customer Service Support Representative job openings at Concentrix in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Service/Support Representative

Customer Service/Support Representative

CAE, Inc.

Phoenix, AZ • On-site

$15 - $20.50/hr

Part-time

Retirement

Posted 13 days ago

CAE rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

20th of 60 rated aerospace companies

Job description

About CAE
CAE is a global leader in training for the civil aviation, defense, and security markets. Backed by a strong commitment to safety, innovation, and customer success, CAE provides advanced training solutions that help prepare customers to perform complex tasks in critical environments. With operations around the world, CAE fosters a collaborative and inclusive workplace where employees contribute to meaningful outcomes.
Description:
The Client Services Representative (CSR) serves as the primary point of contact for client-facing service requests within the training center. This role focuses on delivering a high-quality customer experience through in-person, phone, and email interactions, while coordinating operational and administrative activities.
  • Serve as the main point of contact for client inquiries and service requests
  • Greet and check in clients at the training center
  • Provide support to clients, including executive-level stakeholders, during training events
  • Conduct pre-training outreach to clients
  • Troubleshoot issues and coordinate appropriate solutions
  • Ensure classrooms are properly set up with required materials
  • Deliver hospitality items, schedules, and badges to clients and partner locations (e.g., hotels)
  • Maintain inventory of training and classroom materials
  • Create purchase requisitions and coordinate ordering of center supplies
  • Organize meetings and manage scheduling using Outlook and related tools
  • Generate shipping labels and coordinate shipments (e.g., FedEx)
  • Act as liaison between clients and internal departments
  • Maintain a professional demeanor and appearance in all interactions
  • Obtain Notary Public designation and adhere to applicable requirements
  • Support a 24/7 training environment with a variable schedule, including weekends

Work Schedule: Part-time, onsite; Monday, Wednesday, Friday, and Saturday (schedule may vary based on business needs)
Minimum Qualifications
  • High school diploma or equivalent
  • Experience in customer service, hospitality, or administrative support
  • Ability to communicate effectively verbally and in writing
  • Strong organizational skills and attention to detail
  • Proficiency with Microsoft Office applications, including Outlook, Teams, and Excel
  • Ability to learn new software systems and tools quickly
  • Ability to handle sensitive information with confidentiality and integrity
  • Ability to build and maintain professional relationships with internal and external stakeholders
  • Ability to perform in a fast-paced, client-facing environment
  • Willingness and ability to work weekends and a variable schedule
  • Ability to meet physical requirements, including:
    • Lifting up to 50 lbs. or less
    • Standing, stooping, or squatting as needed
    • Climbing stairs and step ladders
    • Working in confined spaces
    • Extended periods of phone use
Preferred Qualifications
  • Associate degree (two-year degree) or higher
  • Experience supporting executive-level clients or stakeholders
  • Experience in hotel, concierge, travel, or similar client-facing environments
  • Familiarity with Apple products and iOS applications
  • Experience coordinating logistics in a training or event environment
  • Demonstrated ability to resolve issues and improve customer satisfaction
Benefits
401K & ESPP
#LI-MS1
CAE is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail HRBusinessAviation@cae.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
E-Verify
As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
About CAE
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
Part-time (US)
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
As part of our process, we may use AI-supported tools to help review applications, with human decision-making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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