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61 Concentrix Bilingual Customer Service Representative Jobs Hiring Near You

florida one insurance

NY · On-site

$43 - $92/hr

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite ...

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Concentrix Jobs Information

What is it like to work at Concentrix?

Concentrix is a global company that values diversity, inclusivity, and employee empowerment, fostering a collaborative and dynamic work environment. The company's structure is designed to support flexible work arrangements, with teams often working in modern, technology-enabled facilities that promote productivity and employee well-being. Working at Concentrix may appeal to individuals seeking a challenging and rewarding career in customer experience, technology, or business process outsourcing, with opportunities for professional growth and development in a global organization.

What makes Concentrix an attractive place to work?

Concentrix is a leading global business services company that provides a wide range of solutions to clients across various industries, positioning itself as a key player in the outsourcing and customer experience management space. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to develop new skills and work on diverse projects. By joining Concentrix, professionals can contribute to delivering exceptional customer experiences, drive business growth, and advance their careers in a rapidly evolving industry.

Do workers at Concentrix get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Concentrix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

At Concentrix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Concentrix affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Concentrix?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Concentrix worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 148 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Concentrix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 152 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Concentrix workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Concentrix?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Concentrix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Concentrix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Concentrix?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Concentrix job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Concentrix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Concentrix?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Concentrix enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Concentrix?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Concentrix?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Concentrix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Concentrix is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Bilingual Customer Service Representative jobs?

What are the most popular jobs at Concentrix?

What are the most popular categories at Concentrix?

Infographic showing various Bilingual Customer Service Representative job openings at Concentrix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% Physical, and 67% Remote job distribution.

Customer Service Rep (Bilingual: English / Spanish) (Seasonal) Remote

Concentrix

Ashley, OH • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

Concentrix rating

6.3

Company rating: 6.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

32nd of 72 rated call and contact centers

Job description

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

¡Únete a nuestro galardonado equipo “One Concentrix” como Representante de Servicio al Cliente Bilingüe remoto! Buscamos personas apasionadas que quieran marcar la diferencia ofreciendo experiencias y soluciones excepcionales a una de las marcas más conocidas del mundo. Si estás listo para crecer con una empresa Fortune 500 con una cultura inclusiva y premiada, tu nueva carrera empieza aquí. (Se anima a los veteranos militares a postularse.)

UNA NUEVA CARRERA IMPULSADA POR TI

¿Estás buscando un cambio de carrera “trabajando desde casa” con una organización global innovadora que fomente una verdadera cultura inclusiva centrada en las personas y un sentido genuino de pertenencia? ¿Te gustaría unirte a una empresa Fortune 500 que cada año recibe premios como “Los Mejores Lugares para Trabajar del Mundo”, “Mejor Cultura Empresarial” y “Mejores Empresas para Crecimiento Profesional”? ¡Entonces un puesto de Representante de Servicio al Cliente remoto en Concentrix es el lugar ideal para ti!

Como Representante de Servicio al Cliente remoto (Bilingüe: Inglés / Español) (estacional), te unirás a un equipo orgánicamente diverso de todo el mundo, donde todos los miembros contribuyen y apoyan el éxito y bienestar de los demás, orgullosamente unidos como “cambiadores de juego”. Juntos, servimos como el socio de transformación inteligente para las marcas más reconocidas del mundo, ofreciendo experiencias excepcionales a los clientes con innovación impulsada por la tecnología.

CRECIMIENTO PROFESIONAL Y DESARROLLO PERSONAL
 

Esta es una excelente oportunidad de teletrabajo que te permitirá reimaginar una nueva trayectoria profesional y, al mismo tiempo, cultivar amistades para toda la vida. Te brindaremos toda la capacitación, las tecnologías y el apoyo continuo que necesitas para alcanzar el éxito. Además, en Concentrix, existe un verdadero potencial de crecimiento profesional (y personal). De hecho, ¡aproximadamente el 80 % de nuestros gerentes y líderes han sido ascendidos internamente! Por eso, ofrecemos una gama de programas GRATUITOS de Aprendizaje y Desarrollo de Liderazgo, diseñados para guiarte hacia la carrera que siempre has soñado.

LO QUE HARÁS EN ESTE ROL

Como representante de servicio al cliente (estacional) que trabaja desde casa, usted:

  • Brindar soporte al cliente entrante utilizando una guía de flujo de llamadas en el idioma preferido del cliente

  • Ayudar a los clientes a resolver problemas técnicos básicos

  • Rastrear, documentar y recuperar información en bases de datos

  • Ofrecer productos y/o servicios adicionales

  • Ofrecer experiencias expertas al cliente…con una sonrisa

SUS CALIFICACIONES

Sus habilidades, integridad, conocimiento y genuina compasión aportarán valor y éxito en cada interacción con el cliente. Otros requisitos para nuestro puesto de Representante de Servicio al Cliente (estacional) (Remoto) incluyen:

  • La capacidad de leer, escribir y hablar con fluidez tanto en español como en inglés.

  • Más de 1 año de experiencia en atención al cliente

  • Disponibilidad abierta

  • Un diploma de escuela secundaria o GED

  • Un entorno tranquilo y sin distracciones para trabajar en su casa.

  • Competencia en multitareas de ritmo rápido

  • Afán por aprender nuevas tecnologías

  • Sólidas habilidades de navegación informática y conocimiento de PC.

  • Una computadora de escritorio o portátil para completar las pruebas de PC e Internet; se puede proporcionar una computadora de trabajo según el puesto ofrecido, pero no está garantizada (se discutirá más a fondo con un reclutador)

  • Internet de alta velocidad (sin conexión inalámbrica/puntos de acceso ni satélite) y un teléfono inteligente

  • Debe residir en los Estados Unidos y tener una dirección estadounidense válida para residir.

¿QUÉ HAY PARA TI?

Una de las creencias culturales de nuestra empresa dice: «Defendemos a nuestra gente». Por eso, invertimos significativamente en nuestros innovadores, nuestra infraestructura y nuestras capacidades para garantizar el éxito a largo plazo tanto de nuestros equipos como de nuestros clientes. Invertiremos en TI para impulsar tu trayectoria profesional y tu desarrollo personal. Los beneficios disponibles para los empleados estadounidenses elegibles en este puesto incluyen:

  • El salario base para este puesto es de $15 a $18 por hora (el salario no será inferior al salario mínimo vigente). Los salarios reales variarán según el lugar de trabajo, las cualificaciones, las habilidades, la educación, la experiencia y las competencias. Los beneficios disponibles para los empleados elegibles incluyen seguro médico, dental y de la vista, programa integral de asistencia al empleado (PAE), plan de jubilación 401(k), días libres y festivos remunerados, y días de capacitación remunerados. Aceptamos solicitudes para este puesto de forma continua.

  • Opción de inscripción a DailyPay para acceder al pago "anticipado" cuando lo desee

  • Capacitación pagada e incentivos basados ​​en el desempeño

  • Oportunidades lucrativas de bonificación por recomendación de empleados

  • Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad dinámica, mujeres en tecnología, campeones de OneEarth y más

  • Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.

  • Programas de mentoría que apoyan su gratificante trayectoria profesional.

  • Comodidad para trabajar desde casa

  • Programas y eventos que apoyan la diversidad, la equidad y la inclusión, así como la ciudadanía global, la sostenibilidad y el apoyo comunitario.

Celebraciones por el Día de Concentrix, el Día de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el Día Mundial de la Limpieza, #MyOneEarthPromise y más

¡REINVENTA LA MEJOR VERSIÓN DE TI!

Si todo esto te parece el siguiente paso perfecto en tu trayectoria profesional, queremos saber de ti. Aplica hoy y descubre por qué medio millón de personas que cambian las reglas del juego en todo el mundo llaman a Concentrix su “empleador preferido”.

DISPONIBILIDAD DE EMPLEO

Aceptamos solicitudes para este puesto de manera continua. Actualmente es para una vacante inmediata existente; sin embargo, también estamos considerando solicitudes para futuras oportunidades a medida que surjan. Animamos a todos los candidatos interesados a postularse.

Join our award-winning “One Concentrix” team as a remote Bilingual Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

 

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a seasonal remote Customer Service Representative at Concentrix is the right place for you!

As a remote Customer Service Representative (Bilingual: English / Spanish), you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT


This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As a Bilingual Customer Service Representative working from home, you will:

  • Provide inbound customer support using a call flow guide in the customer’s preferred language

  • Help customers resolve basic technical issues

  • Track, document, and retrieve information in databases

  • Offer additional products and/or services

  • Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Customer Service Representative (Remote) role include:

  • The ability to read, write and speak fluently both Spanish and English

  • 1+ year of customer service experience

  • Open availability

  • Interest in seasonal opportunities

  • A high school diploma or GED

  • A quiet, distraction-free environment to work from in your home

  • Proficiency in fast-paced multi-tasking

  • Eagerness to learn new technologies

  • Strong computer navigation skills and PC knowledge

  • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)

  • High Speed internet (no wireless/hotspots or satellite) and a smartphone

  • Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

  • The base salary range for this position is $15-$18/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

  • DailyPay enrollment option to access pay "early," when you want it

  • Paid training and performance-based incentives

  • Lucrative employee referral bonus opportunities

  • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

  • Health and wellness programs with trained partners to help promote a healthy you

  • Mentorship programs that support your rewarding career journey 

  • Work-from-home convenience

  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

  • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU! 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

 

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.


Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English  

  • Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidat

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About Concentrix

Sourced by ZipRecruiter

We help the world’s best brands deliver exceptional experiences, with exceptional outcomes. We design, build, and run the future of CX. That moment? It’s an opportunity. When a customer asks a question, sends a chat, or makes a purchase, you want to show your brand at its best—smoothly get the customer what they need, and give them a reason to come back again and again. At Concentrix, we reimagine everything CX to do just that: nurture brand love and loyalty. It’s kind of our thing—behind the scenes, we power billions of customer interactions every day for the brands you rely on, from household names to up-and-comers. So chances are, you already know us!

Industry

It services and software development

Company size

10,000+ Employees

Headquarters location

Fremont, CA, US

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