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61 Concentrix Bilingual Customer Service Representative Jobs Hiring Near You

CFS

Bilingual Customer Service Representative

Hudson, OH · On-site

$43K - $46K/yr

Job title: Bilingual Customer Service Representative Location: On-site in Hudson, OH Schedule: Monday-Friday Salary: $43,000 - $46,000 depending on experience Why This Opportunity Stands Out:

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Concentrix Jobs Information

What is it like to work at Concentrix?

Concentrix is a global company that values diversity, inclusivity, and employee empowerment, fostering a collaborative and dynamic work environment. The company's structure is designed to support flexible work arrangements, with teams often working in modern, technology-enabled facilities that promote productivity and employee well-being. Working at Concentrix may appeal to individuals seeking a challenging and rewarding career in customer experience, technology, or business process outsourcing, with opportunities for professional growth and development in a global organization.

What makes Concentrix an attractive place to work?

Concentrix is a leading global business services company that provides a wide range of solutions to clients across various industries, positioning itself as a key player in the outsourcing and customer experience management space. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to develop new skills and work on diverse projects. By joining Concentrix, professionals can contribute to delivering exceptional customer experiences, drive business growth, and advance their careers in a rapidly evolving industry.

Do workers at Concentrix get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Concentrix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

At Concentrix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Concentrix affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Concentrix?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Concentrix worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 148 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Concentrix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 152 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Concentrix workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Concentrix?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Concentrix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Concentrix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Concentrix?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Concentrix job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Concentrix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Concentrix?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Concentrix enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Concentrix?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Concentrix?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Concentrix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Concentrix is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Bilingual Customer Service Representative jobs?

What are the most popular jobs at Concentrix?

What are the most popular categories at Concentrix?

Infographic showing various Bilingual Customer Service Representative job openings at Concentrix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Bilingual Customer Service Representative

Clayton Services

Houston, TX • On-site

$18/hr

Temporary

Medical, Dental, Vision, PTO

Re-posted 19 days ago

Job description

Clayton Services is searching for a Bilingual Customer Service Representative to join a thriving company in North Houston. The Bilingual Customer Service Representative will begin in the call center for training and customer support before transitioning to the front payment center, assisting customers with payments, account inquiries, issue resolution, and eventually explaining contracts and obtaining signatures (no sales).
Job Type: Temp-to-Hire
Pay Rate: $18.00/hour plus OT
Benefits: Excellent benefits available after the successful completion of the temporary period, including medical, dental, vision, PTO, and more.
Bilingual Customer Service Representative Schedule:
  • Four 10-hour shifts per week
  • 8:45 AM – 8:00 PM on weekdays when scheduled
  • 9:45 AM – Close (around 8:00 PM) on weekends when scheduled
  • Weekend and holiday availability required (rotating schedule)
Bilingual Customer Service Representative Responsibilities:
  • Manage high volumes of inbound and outbound customer calls in a timely manner
  • Follow call scripts and company procedures when handling customer inquiries
  • Begin in the call center for training before moving to the front payment center
  • Assist customers with payments, account questions, complaints, and issue resolution
  • Research customer concerns and provide appropriate solutions or alternatives
  • Maintain accurate and detailed documentation of customer interactions in the CRM/database
  • Provide professional, high-level customer service in a fast-paced environment
  • Learn to explain contracts to customers and obtain required signatures (non-sales role)
  • Travel between company Gulf and South Houston locations once fully trained
  • Attend training sessions to improve product, system, and performance knowledge
  • Work closely with team members to support daily operational flow
  • Other duties as assigned
Bilingual Customer Service Representative Skills and Abilities:
  • Bilingual in English and Spanish (required)
  • Excellent communication and customer service skills
  • Strong computer and CRM proficiency
  • Ability to multi-task in a fast-paced, high-traffic environment
  • Quick learner who can adapt to new systems and procedures
  • Dependable, professional, and flexible with scheduling
  • Team-oriented with a desire for long-term growth and cross-training
Bilingual Customer Service Representative Education and Experience:
  • 1–2 years of customer support or call center experience highly preferred
  • Experience handling payments, financial transactions, or contracts is a plus
  • Experience meeting or exceeding performance metrics or quotas preferred
  • High school diploma or equivalent required
  • Must be able to work four 10-hour shifts per week
  • Must be available to work weekends and holidays on a rotating schedule
  • Must be able to commute to South Houston in the future (3–6 months after hire)
Bilingual Customer Service Representative Additional Compensation:
  • $15 travel pay when traveling between locations (paid through payroll)
  • $50 bonus for working either Saturday or Sunday once hired permanently
  • Tiered weekend incentive bonuses available as experience and cross-training increase
Bilingual Customer Service Representative - Immediate need. Apply today!

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