Concentrix
Concentrix

57 Concentrix Data Analyst Jobs Hiring Near You

Job Title: Infrastructure Analyst We're Concentrix. The intelligent transformation partner ... Concentrix's transformation, data, and technology services. We integrate world-class digital ...

Senior Business Analyst

Omaha, NE · On-site

$88K - $114K/yr

... Concentrix's transformation, data, and technology services. We integrate world-class digital ... Senior Business Analyst Location: Omaha, NE (Onsite - 5 days a week) We are seeking a Senior ...

With unique data and insights, deep industry expertise, and advanced technology solutions, we're ... Concentrix is a great match if you: * Have a bachelor's degree from an accredited four-year college ...

New

... Concentrix's transformation, data, and technology services. We integrate world-class digital ... Lead Business Analyst (Azure/DevOps) - United States | Onsite/Bothell, WA We are seeking an ...

Sr. iOS Developer

Frisco, TX · On-site

$56.25 - $72.75/hr

... Concentrix's transformation, data, and technology services. We integrate world-class digital ... Strengthen observability with analytics, structured logging, crash reporting, tracing, performance ...

Java Full stack Developer

Omaha, NE · On-site

$92K - $102K/yr

Data Analytics (Tableau), Agile Development Methodology Desired Profile & Responsibilities ... Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal ...

$92 - $140/hr

... Concentrix's transformation, data, and technology services. We integrate world-class digital ... Excellent communication, stakeholder management, analytical thinking, and problem-solving skills.

New

Senior Technical Product Owner (Salesforce)

Concord, NC · On-site

$155K - $179K/yr

... Concentrix's transformation, data, and technology services. We integrate world-class digital ... Excellent communication, stakeholder management, analytical thinking, and problem-solving skills.

Sr Technical Product Manager

Bellevue, WA · On-site

$188K - $217K/yr

Strong analytical, problem-solving, and data-driven decision-making skills. * Excellent ... Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal ...

... Concentrix's transformation, data, and technology services. We integrate world-class digital ... center analytics that deliver insights to improve outcomes and value for our clients. Hence ...

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Concentrix Jobs Information

What is it like to work at Concentrix?

Concentrix is a global company that values diversity, inclusivity, and employee empowerment, fostering a collaborative and dynamic work environment. The company's structure is designed to support flexible work arrangements, with teams often working in modern, technology-enabled facilities that promote productivity and employee well-being. Working at Concentrix may appeal to individuals seeking a challenging and rewarding career in customer experience, technology, or business process outsourcing, with opportunities for professional growth and development in a global organization.

What makes Concentrix an attractive place to work?

Concentrix is a leading global business services company that provides a wide range of solutions to clients across various industries, positioning itself as a key player in the outsourcing and customer experience management space. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to develop new skills and work on diverse projects. By joining Concentrix, professionals can contribute to delivering exceptional customer experiences, drive business growth, and advance their careers in a rapidly evolving industry.

Do workers at Concentrix get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Concentrix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

At Concentrix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Concentrix affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Concentrix?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Concentrix worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 148 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Concentrix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 152 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Concentrix workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Concentrix?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Concentrix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Concentrix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Concentrix?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Concentrix job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Concentrix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Concentrix?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Concentrix enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Concentrix?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Concentrix?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Concentrix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Concentrix is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular categories at Concentrix?

Infographic showing various Data Analyst job openings at Concentrix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Lead GTM Data Operations Analyst, AI Workflows

Klaviyo

San Francisco, CA

Full-time

Re-posted 27 days ago


Job description

Why This Role, Why Now

GTM Data Strategy & Operations stood up from scratch with no predecessor. Today the function runs on three offshore contractors and zero FTEs, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).

The operating model is deliberately agentic AI-first: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.

The problem: one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.

This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.

Role Summary

Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don't build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.

Core ResponsibilitiesAgent Pipeline Operations
  • Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.
  • Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.
  • Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.
Agent Tuning & Improvement
  • Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.
  • Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.
  • Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.
Sentinel Offshore Resolution Loop
  • Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.
  • Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.
  • Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.
Data Quality & Enrichment Operations
  • Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.
  • Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.
  • Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.
  • Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.
Cross-Functional Partnership
  • GTM Systems (SFDC): field configuration, permission sets, automation, flows.
  • Data Engineering: source availability, ID mapping, lineage (no pipeline coding).
  • Reporting: define metrics and acceptance criteria; partner on dashboard requirements.
What to Expect

This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You'll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.

Success Metrics (6-12 Months)Pipeline Reliability
  • Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.
  • Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).
Detection & Resolution Quality
  • Sentinel detection precision and recall improve quarter over quarter, tracked by segment.
  • Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.
  • False-positive rate decreases through feedback-loop refinement.
Data Quality Outcomes
  • Tier-1 field fill-rates: Country 95%; Vertical 90% at 85% sampled accuracy; Revenue bands 90%.
  • Hierarchy coverage 65-80%+ across target segments.
  • Enterprise cost-per-record reduction of 30-40% via AI-first + selective vendor usage.
QualificationsRequired
  • 3-6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.
  • Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).
  • Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.
  • Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.
  • Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.
  • Process design mindset with a bias toward measurable outcomes; strong written communication.
Strong Plus
  • Experience with account/contact data vendors (D&B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.
  • Python for QA scripting, sampling, or light automation.
  • Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).
Tool Stack
  • Core: Snowflake (SQL), SFDC, Claude Code, Clay
  • Pipeline: Shell orchestration, Cartographer / Sentinel / Resolver agents
  • Enrichment: D&B, ZoomInfo, Clearbit, StoreLeads, LLM prompts
  • Nice to Have: Python, SOQL, prompt engineering frameworks
  • AI Guardrails (Expected Practice): Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.