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61 Concentrix Customer Service Support Representative Jobs Hiring Near You

Sandvik Internal

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Support And Sales Representative Sandvik Mining Rock Tools is looking for a Customer Service Support and Sales Representative in Denver, CO. The Customer Sales & Support ...

Core-Mark

Food Service Support Representative

Omaha, NE · On-site

As the Food Service Support Representative, you will develop and promote foodservice initiatives by ... You will educate and advise current and prospective customers on entering the foodservice business ...

Omni Inclusive

Customer Service Support Lv2

Olathe, KS · On-site

$16.50 - $21/hr

... facing customer service representatives to take corrective actions as directed. * Assist in ... Support the generation of order related documents as outlined in established processes. * Support ...

Bank of Colorado

CUSTOMER SUPPORT REP

Gretna, NE · On-site

$15 - $20.25/hr

Customer Support Representative The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The ...

Evo Marketing

Customer Support Representative

Provo, UT · On-site

$15.25 - $20.50/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest ... Schedule and confirm service appointments * Update customer information accurately in internal ...

iSolved

Customer Support Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Customer Support Representative Summary/Objective isolved Customer Support Representatives ... Maintains a high rate of isolved client retention through superior customer service. * Respond ...

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Concentrix Jobs Information

What is it like to work at Concentrix?

Concentrix is a global company that values diversity, inclusivity, and employee empowerment, fostering a collaborative and dynamic work environment. The company's structure is designed to support flexible work arrangements, with teams often working in modern, technology-enabled facilities that promote productivity and employee well-being. Working at Concentrix may appeal to individuals seeking a challenging and rewarding career in customer experience, technology, or business process outsourcing, with opportunities for professional growth and development in a global organization.

What makes Concentrix an attractive place to work?

Concentrix is a leading global business services company that provides a wide range of solutions to clients across various industries, positioning itself as a key player in the outsourcing and customer experience management space. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to develop new skills and work on diverse projects. By joining Concentrix, professionals can contribute to delivering exceptional customer experiences, drive business growth, and advance their careers in a rapidly evolving industry.

Do workers at Concentrix get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Concentrix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

At Concentrix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Concentrix affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Concentrix?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Concentrix worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 148 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Concentrix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 152 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Concentrix workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Concentrix?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Concentrix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Concentrix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 155 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Concentrix?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Concentrix job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Concentrix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Concentrix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Concentrix?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Concentrix enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Concentrix recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Concentrix?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Concentrix?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Concentrix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Concentrix is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Support Representative jobs?

What are the most popular jobs at Concentrix?

What are the most popular categories at Concentrix?

Infographic showing various Customer Service Support Representative job openings at Concentrix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Customer Service Representative

Sandvik Internal

Denver, CO • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Retirement

Posted 5 days ago

Job description

Customer Service Support And Sales Representative

Sandvik Mining Rock Tools is looking for a Customer Service Support and Sales Representative in Denver, CO.

The Customer Sales & Support Representative is responsible for delivering a high level of service to customers, distributors, and internal stakeholders by managing inbound sales inquiries, processing orders, and resolving customer issues efficiently and professionally. This role plays a key part in strengthening customer relationships, ensuring order accuracy, and supporting Sandvik's commitment to service excellence.

Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.

Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.

The customer service support role will be a hybrid role requiring at least 3 days in office in downtown Denver, CO.

Key Responsibilities:

  • Answer designated inbound calls from external customers and process sales orders received by phone
  • Assess customer inquiries and route to the appropriate individual or department
  • Take ownership of customer issues and ensure commitments are met accurately and on time
  • Expedite urgent orders to meet critical customer delivery needs
  • Escalate customer concerns to supervisors and collaborate on resolution when required
  • Proactively inform customers of order status changes, backlog issues, and delivery updates

Continuous Improvement & Compliance

  • Identify inefficiencies in processes and recommend improvements
  • Support continuous improvement initiatives and cross-functional projects
  • Ensure adherence to company policies, financial controls, and regulatory requirements
  • Maintain data accuracy and integrity across all systems

PERFORMANCE METRICS (KEY SUCCESS INDICATORS)

  • Order accuracy rate
  • Customer response and resolution time (SLA adherence)
  • On-time delivery support performance
  • Customer satisfaction (CSAT)
  • Data accuracy and system integrity

Minimum Qualifications:

  • 2-5 years experience in customer service, or mixture of Associates degree + 2 years experience
  • Proficiency in MS Office (Excel, Word, Outlook)
  • Experienced with ERP system and/or CRM system (Salesforce or other)

Preferred qualifications:

  • Ability to navigate multiple different computer systems, comfort with learning new programs
  • Proficiency in Power BI

Location: Denver, Co

Travel Requirements / shift / hours: Occasional travel to other sites for training or meetings, work hours: 9:00 a.m. to 5:00 p.m., PST

Compensation Range: $55,000 to $66,000

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.(Please note: temporary work authorizations, including OPT, do not meet this requirement.)

This position will be posted a minimum of 5 days, or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

Apply