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Customer Service Support Representative Jobs (NOW HIRING)

McQuade Organization

Customer Support Representative - MN

$16.50 - $22.25/hr

Due to an increased demand for our services, we are actively seeking full-time Customer Care ... Customer Support Representative jobs in Bloomington, MN - Apply today for remote-friendly insurance ...

X2F

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative Newark, New Jersey, United States $ 28.00 - 35.00 (US Dollar) About ... You're detail-obsessed, organized, and allergic to just okay customer service. You've got a voice ...

Kelly Services

Customer Support Representative

Avon, CT · On-site

$19/hr

Customer Support Representative I Location: Avon, CT 06001 Hours: 10:00 AM - 6:00 PM OR 11 AM - 7 ... The ideal candidate will have prior customer service experience, excellent communication skills ...

EnSoftek inc

Customer Support Representative

Beaverton, OR · On-site

$16.75 - $22.75/hr

Working at EnSoftek office in Beaverton, EHR Technical Support Representative will be responsible for front line interaction with our customers, satisfactorily troubleshooting and resolving incoming ...

Jobs for Humanity

Remote Customer Support Representative

$16.50 - $22.25/hr

Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables ... Support Representative - Collections, Account Receivables, and Escrow" in your subject line.

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support ... Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate ...

Closinglock

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

Robert Half

Customer Support Representative

Aurora, OH · On-site

$19 - $22/hr

We are looking for a dependable Customer Support Representative to join a growing health insurance ... This position is ideal for an entry-level candidate with at least one year of customer service ...

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Customer Service Support Representative information

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How much do customer service support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How does a customer service support representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service support representative?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

What is a customer service support representative?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.
More about Customer Service Support Representative jobs
What cities are hiring for Customer Service Support Representative jobs? Cities with the most Customer Service Support Representative job openings:
Who are the top companies hiring for Customer Service Support Representative jobs? The top employers for Customer Service Support Representative jobs are:
What states have the most Customer Service Support Representative jobs? States with the most job openings for Customer Service Support Representative jobs include:
What job categories do people searching Customer Service Support Representative jobs look for? The top searched job categories for Customer Service Support Representative jobs are:
Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support Representative II

Three Point Solutions, Inc.

Johnston, IA • On-site

$15 - $20.50/hr

Full-time

Re-posted 21 days ago

Job description

Job title : Customer Support Representative II
Client : Heavy Machine Manufacturing Company
Duration : 3 yrs
Location : Johnston, IA 50131
Shift : Training will take place M-F, 8am-4:30pm and will consist of 2-3 weeks classroom, and an additional few weeks of on the job training & mentoring with an experienced technician. After training, candidate must be able to work an 8hr shift within the hours of 7 am and 6 pm. The exact 8hr shift will fluctuate based on volumes and business need. After training is complete, candidate will be assigned a weekend shift (either Saturday or Sunday) on a monthly rotating schedule.
Description:
Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts, whole goods or product related services.)
Duties:
  • Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
  • Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility.
  • Distributes additional product/service/policy information to customers, dealers, and client personnel. Develops common solutions to problems with team members to maintain required service levels.
  • Maintains the accuracy and availability of customer related information on-line.
  • Assists in the promotion of products/services/programs through special program offerings, special mailings and pro-active user contact.
  • Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution.

Primary responsibilities & duties:
  • The Social Media Care team provides front-line technical support/information/solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention.
  • Agents provide support via multiple channels (Social Media, email, and website) while effectively documenting each interaction.
  • This position will have an emphasis on Social Media support and will be involved in monitoring designated Social Media channels, responding to support requests, and reviewing/approving outbound content for quality and accuracy.

Required skills, knowledge, and relevant work experience:
  • Skills in interpersonal communications, negotiation, and conflict resolution.
  • Effective written communication skills.
  • 6+ months experience with customer service / support experience.
  • High comfort level and experience with consumer software applications.
  • Experience with multiple forms of Social Media (Facebook, Twitter/X, Instagram, YouTube, TikTok)
  • Strong computer and troubleshooting skills.
  • Ability to work occasional holidays to support the business

Desired Skills, Knowledge, And Relevant Work Experience:
  • Prior work history with using Social Media for business purposes
  • Prior work experience in Agriculture or Technology dealer channels
  • Knowledge of agriculture, turf (mowers) and utility vehicles
  • Bachelor's degree in Agriculture, Business, Communications, Marketing, IT or a similar discipline.

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