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Remote Customer Service Representative Target Jobs

$14.75 - $20.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

$14.75 - $20.25/hr

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients.

$14.75 - $20.25/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

$14.75 - $20.25/hr

Xperience Xscape Travels is hiring an entry-level Remote Customer Service Representative to help clients with trip planning, booking updates, customer support, and travel coordination. No prior ...

$14.75 - $20.25/hr

Role Overview As a Remote CSR, you will act as an extension of an insurance agency's internal team, handling client service requests, documentation, and workflow support. You will be expected to work ...

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Remote Customer Service Representative Target information

What cities are hiring for Remote Customer Service Representative Target jobs? Cities with the most Remote Customer Service Representative Target job openings:
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Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health, LLC

Remote

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 424 rated business services


Job description

Remote Customer Service Representative

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).