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Part Time Customer Service Representative Target Jobs

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as ...

Part Time CSR

Denver, CO ยท On-site

$22/hr

We are seeking a reliable, customer-focused Part-Time Customer Service Representative (CSR) to support our front office operations. This position serves as a backup to the primary CSR and plays a ...

PART - TIME CUSTOMER SERVICE REPRESENTATIVE (CSR) Valley Animal Hospital is seeking passionate and dependable individuals who are interested in client and patient services to add to our growing ...

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Part-time Customer Service Representative

Houston, TX โ€ข On-site

$18 - $21/hr

Part-time

Posted 7 days ago


Job description

America's Auto Auction (Central Houston)
2000 Cavalcade Street
Houston, TX 77009
Part-time Customer Service Representative
Growing international auction company! Part-time Customer Service Representative opening!
Rewards for Part-time Customer Service Representative
  • $18.00 - $21.00 per hour, based on experience
  • Part-time employees may be eligible for select company benefits

Responsibilities of Part-time Customer Service Representative
  • Serves as a primary point of contact for assigned buyers and sellers.
  • Builds long-term relationships through regular communication, follow-ups, and proactive outreach.
  • Educates customers on auction services, processes, timelines, and policies.
  • Identifies customer needs and works internally to provide appropriate solutions.
  • Assists customers before, during, and after auction day with questions related to registration, bidding, titles, payments, arbitration, and vehicle services.
  • Coordinates with internal departments including Sales, Operations, Arbitration, Accounting, and Title to resolve customer issues.
  • Handles customer concerns and complaints professionally, working toward fair and timely resolution.
  • Tracks and follows up on open customer requests to ensure timely resolution.
  • Escalates complex or sensitive issues to management when appropriate.
  • Identifies trends in customer feedback and communicates insights to leadership.
  • Accurately documents customer interactions, issues, and resolutions in CRM or auction systems.
  • Maintains up-to-date customer records and communication logs.
  • Assists with preparing reports related to customer activity, service issues, and satisfaction metrics.
  • Performs other duties as assigned.

Work Hours for Part-time Customer Service Representative
  • Tuesday - Thursday 9am - 5pm
  • Friday 9am - 1pm

Requirements
Required Skills/Abilities for Part-time Customer Service Representative
  • Ability to deliver professional, courteous, and solution-oriented customer service.
  • Strong verbal and written communication skills
  • Strong problem-solving skills with the ability to evaluate situations, identify root causes, and recommend effective solutions.
  • Comfortable managing multiple customer requests simultaneously while meeting deadlines.
  • Excellent organizational and follow-up skills.
  • Strong attention to detail to ensure accurate documentation and communication.
  • Proficiency with CRM platforms, auction management systems, and Microsoft Office applications.
  • Self-motivated with a strong sense of accountability and follow-through.

Education and Experience
  • High school diploma or equivalent required.
  • Previous experience in customer service, account management, or client support preferred.
  • Experience working with B2B customers is a plus.

Physical Requirements
  • Office-based role with frequent interaction with customers and internal teams.
  • Requires prolonged periods of computer and phone use.
  • Occasional lifting of files or materials up to 25 pounds.

America's is an Equal Employment Opportunity employer.