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Customer Service Support Representative Jobs in Florida

HelloGov AI, Inc.

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Hellogov Ai Customer Support Representative HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline ...

Leeds Professional Resources

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Customer Service Representative

Tampa, FL · On-site

$18/hr

  • Medical

Customer Support Representative - Medicaid & Medicare Insurance ( Remote Working Setup after Training ) Location: Tampa Bay, FL Our client is a leading provider of health insurance services ...

Lineage Biomedical

Be Seen First

Customer Service & Sales Support Representative

Stuart, FL · On-site

$30K - $34K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities (M-F, 9am-5pm) Customer Support & Inbound Handling * Serve as first-line ... Help maintain the shared customer service inbox, triaging and categorizing email to the correct ...

New

Simpro

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Support Representative The Customer Support Representative is at the frontline of our ... Uphold high customer service standards by ensuring that each interaction is customer-centric ...

HelloGov AI

Customer Support Representative

Miami, FL

$15.25 - $20.75/hr

HelloGov AI is a Miami-based startup transforming how people interact with government services ... The Role As a Customer Support Representative, you will handle direct outbound calls to customers ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

HelloGov AI is a Miami-based startup transforming how people interact with government services ... The Role As a Customer Support Representative, you will handle direct outbound calls to customers ...

HelloGov AI

Customer Support Representative

Miami, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

HelloGov AI is a Miami-based startup transforming how people interact with government services ... The Role As a Customer Support Representative, you will handle direct outbound calls to customers ...

HelloGov AI

Customer Support Representative

Miami, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

HelloGov AI is a Miami-based startup transforming how people interact with government services ... The Role As a Customer Support Representative, you will handle direct outbound calls to customers ...

HelloGov AI

Customer Support Representative

Miami, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

HelloGov AI is a Miami-based startup transforming how people interact with government services ... The Role As a Customer Support Representative, you will handle direct outbound calls to customers ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

HelloGov AI is a Miami-based startup transforming how people interact with government services ... The Role As a Customer Support Representative, you will handle direct outbound calls to customers ...

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Customer Service Support Representative information

What is a customer service support representative?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.

What are the key skills and qualifications needed to thrive as a customer service support representative?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

How does a customer service support representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

Is remote customer service support representative a stressful job?

Remote customer service support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, the level of stress varies depending on the employer, workload, and individual coping skills, with some roles offering flexible schedules and training to help manage stress.

What are popular job titles related to Customer Service Support Representative jobs in Florida?

For Customer Service Support Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Support Representative jobs in Florida look for?

The top searched job categories for Customer Service Support Representative jobs in Florida are:

What cities in Florida are hiring for Customer Service Support Representative jobs?

Cities in Florida with the most Customer Service Support Representative job openings:

Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Service Representative | Offline Support

Customer Operations

Riverview, FL • On-site

$20/hr

Other

Re-posted 16 days ago

Job description

Offline Customer Support Specialist

New Hire Class Begins On Friday, October 2nd 2026! The pay for this 100% onsite position is $20.00/hour. We also have a shift differential of $.75 per hour that you will be eligible for if you select a work shift that begins after 11:00am.

Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum.

Responsibilities

As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day.

WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST

  • Identifying, analyzing, and correcting errors on customer accounts within multiple systems
  • Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience
  • Completing offline and back office support tasks, such as customer mailings or call logs
  • Interacting with customers and coworkers to ensure accuracy of information and requests
  • Representing a Fortune 100 company and being part of a supportive team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: A flexible work schedule may be required
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience
  • Knowledge of: Cable industry products and services, cable billing systems (CSG/ICOMS)
  • Technical Skills: MS Office, computer savvy, data entry
  • Skills: Effective communication, multi-tasking, time management, problem-solving
  • Abilities: Organized, detail-oriented, adaptable, resourceful, team player, resilient
  • Language: Bilingual (English and Spanish)

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