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Customer Service Support Representative Jobs in Colorado

Sandvik Internal

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Support And Sales Representative Sandvik Mining Rock Tools is looking for a Customer Service Support and Sales Representative in Denver, CO. The Customer Sales & Support ...

Sandvik

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

The Customer Sales & Support Representative is responsible for delivering a high level of service to customers, distributors, and internal stakeholders by managing inbound sales inquiries, processing ...

SMC Region USC

Customer Service Representative

Denver, CO · Hybrid

$16.50 - $22.50/hr

The Customer Sales & Support Representative is responsible for delivering a high level of service to customers, distributors, and internal stakeholders by managing inbound sales inquiries, processing ...

Sandvik

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

The Customer Sales & Support Representative is responsible for delivering a high level of service to customers, distributors, and internal stakeholders by managing inbound sales inquiries, processing ...

Astor & Sanders

Customer Support Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solution ... Track calls and service requests * Escalate problem calls to other service providers * Occasional ...

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Role Overview As a Customer Support Representative at ECP, you serve as the first point of contact ... Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ...

Revvity

Customer Support Representative

Lafayette, CO · On-site

$45K - $53K/yr

Job Title Customer Support Representative Location(s) Lafayette About Us Revvity is a developer and ... High School diploma or GED * 2+ years of experience in a customer service role * 2+ years working ...

Revvity

Customer Support Representative

Lafayette, CO · On-site

$45K - $53K/yr

Job Title Customer Support Representative Location(s) Lafayette About Us Revvity is a developer and ... High School diploma or GED * 2+ years of experience in a customer service role * 2+ years working ...

Enverus

Customer Support Representative - 26256

Denver, CO · On-site

$17.50 - $22.50/hr

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

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Customer Service Support Representative information

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How much do customer service support representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service support representative in Colorado is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.97 per hour, depending on experience, location, and employer.

What is a customer service support representative?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.

What are the key skills and qualifications needed to thrive as a customer service support representative?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

How does a customer service support representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

Is remote customer service support representative a stressful job?

Remote customer service support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, the level of stress varies depending on the employer, workload, and individual coping skills, with some roles offering flexible schedules and training to help manage stress.

What are popular job titles related to Customer Service Support Representative jobs in Colorado?

For Customer Service Support Representative jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Service Support Representative jobs in Colorado look for?

The top searched job categories for Customer Service Support Representative jobs in Colorado are:

Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,983 per year, or $20.2 per hour.

Customer Service Representative

Sandvik Internal

Denver, CO • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Retirement

Posted 13 days ago

Job description

Customer Service Support And Sales Representative

Sandvik Mining Rock Tools is looking for a Customer Service Support and Sales Representative in Denver, CO.

The Customer Sales & Support Representative is responsible for delivering a high level of service to customers, distributors, and internal stakeholders by managing inbound sales inquiries, processing orders, and resolving customer issues efficiently and professionally. This role plays a key part in strengthening customer relationships, ensuring order accuracy, and supporting Sandvik's commitment to service excellence.

Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.

Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.

The customer service support role will be a hybrid role requiring at least 3 days in office in downtown Denver, CO.

Key Responsibilities:

  • Answer designated inbound calls from external customers and process sales orders received by phone
  • Assess customer inquiries and route to the appropriate individual or department
  • Take ownership of customer issues and ensure commitments are met accurately and on time
  • Expedite urgent orders to meet critical customer delivery needs
  • Escalate customer concerns to supervisors and collaborate on resolution when required
  • Proactively inform customers of order status changes, backlog issues, and delivery updates

Continuous Improvement & Compliance

  • Identify inefficiencies in processes and recommend improvements
  • Support continuous improvement initiatives and cross-functional projects
  • Ensure adherence to company policies, financial controls, and regulatory requirements
  • Maintain data accuracy and integrity across all systems

PERFORMANCE METRICS (KEY SUCCESS INDICATORS)

  • Order accuracy rate
  • Customer response and resolution time (SLA adherence)
  • On-time delivery support performance
  • Customer satisfaction (CSAT)
  • Data accuracy and system integrity

Minimum Qualifications:

  • 2-5 years experience in customer service, or mixture of Associates degree + 2 years experience
  • Proficiency in MS Office (Excel, Word, Outlook)
  • Experienced with ERP system and/or CRM system (Salesforce or other)

Preferred qualifications:

  • Ability to navigate multiple different computer systems, comfort with learning new programs
  • Proficiency in Power BI

Location: Denver, Co

Travel Requirements / shift / hours: Occasional travel to other sites for training or meetings, work hours: 9:00 a.m. to 5:00 p.m., PST

Compensation Range: $55,000 to $66,000

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.(Please note: temporary work authorizations, including OPT, do not meet this requirement.)

This position will be posted a minimum of 5 days, or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

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