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Customer Service Support Representative Jobs in Augusta, GA

E-Solutions

CSR

Augusta, GA · On-site

$15 - $20.50/hr

Customer Support Representative Location: Augusta, GA Qualifications * Preferred banking experience, with a demonstrated knowledge of consumer products, systems and services recommended. * Customer ...

Apptad, Inc.

Customer Support

Augusta, GA · On-site

$14 - $18/hr

... services. • Experience in customer retention or sales and call center operations. • Prior ... experience in a call center environment is required. • Deliver excellent customer service over ...

Apptad

Customer Support

Augusta, GA · On-site

$16 - $20.50/hr

... services. • Experience in customer retention or sales and call center operations. • Prior ... experience in a call center environment is required. • Deliver excellent customer service over ...

FRTW

Sales Support Representative

Augusta, GA · On-site

$17.75 - $24.50/hr

Sales Support Representative Job Status: Salary Work Schedule: Mon-Fri Reports to: Sales Manager ... Present and sell company products and services to new and existing customers * Ability to cross ...

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Customer Service Support Representative information

See Augusta, GA salary details

$11

$18

$26

How much do customer service support representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service support representative in Augusta, GA is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service support representative?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.

What are the key skills and qualifications needed to thrive as a customer service support representative?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

How does a customer service support representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

Is remote customer service support representative a stressful job?

Remote customer service support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, the level of stress varies depending on the employer, workload, and individual coping skills, with some roles offering flexible schedules and training to help manage stress.

What are popular job titles related to Customer Service Support Representative jobs in Augusta, GA?

For Customer Service Support Representative jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Support Representative jobs in Augusta, GA look for?

The top searched job categories for Customer Service Support Representative jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Customer Service Support Representative jobs?

Cities near Augusta, GA with the most Customer Service Support Representative job openings:

Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,530 per year, or $18 per hour.

CSR

E-Solutions

Augusta, GA • On-site

$15 - $20.50/hr

Other

Re-posted 7 days ago

Job description

Customer Support Representative

Location: Augusta, GA

Qualifications
  • Preferred banking experience, with a demonstrated knowledge of consumer products, systems and services recommended.
  • Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
  • Strong oral presentation and training delivery skills in-person and over the phone required.
  • Excellent problem-solving, analytical and critical thinking skills.
  • Demonstrated ability to influence and establish positive working relationships across the organization required.
  • Results oriented in a high-performance team environment.
  • Self-starter and ability to multi-task in a fast-paced environment.
  • Outstanding organization and effective time management skills.
  • Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel).

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