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Remote Chat Jobs in Augusta, GA (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat information

See Augusta, GA salary details

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$57

How much do remote chat jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat in Augusta, GA is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.36 and $24.40 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Augusta, GA?

The most popular types of Chat jobs in Augusta, GA are:

What are popular job titles related to Remote Chat jobs in Augusta, GA?

For Remote Chat jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Augusta, GA look for?

The top searched job categories for Remote Chat jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Chat jobs?

Cities near Augusta, GA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Augusta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,408 per year, or $22.3 per hour.

Trauma-Informed Licensed Mental Health Therapist - Remote Position

Chat and Change Counseling, LLC

Augusta, GA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and compassionate Licensed Mental Health Therapist to join our dynamic team. This full-time remote role is ideal for professionals who specialize in trauma-informed care and who are looking for an opportunity to make a significant difference in the lives of individuals affected by trauma. If you possess a passion for mental health and wish to promote resilience and recovery, we invite you to explore this fulfilling opportunity.

About the Organization

Chat and Change Counseling, LLC is an innovative outpatient mental health practice located in scenic Augusta, Georgia. Our mission is to provide specialized mental health care to individuals navigating the complexities of trauma. We prioritize a safe and supportive environment where trauma survivors can begin their recovery journey. Our clinicians utilize a holistic approach and evidence-based practices to foster healing and growth.

Work Environment

This position allows for a flexible remote work setting, enabling you to maintain a healthy work-life balance while diligently serving your patients. Our outpatient office functions as a collaborative hub where professionals share insights, best practices, and resources, fostering an atmosphere of support and continuous learning. The culture at Chat and Change Counseling is one of encouragement and teamwork, with an emphasis on being trauma-informed not just in treatment, but across all interactions.

Key Responsibilities

As a Licensed Mental Health Therapist, you will undertake essential responsibilities that directly impact patient outcomes, including:

  • Conducting comprehensive trauma-informed assessments to evaluate patientsโ€™ histories and current needs, thereby informing tailored treatment plans.
  • Developing and implementing individualized treatment plans focused on trauma recovery using modalities such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Facilitating both individual and group therapy sessions aimed at processing trauma and cultivating coping strategies for patients, ensuring a supportive and healing environment.
  • Collaborating closely with psychiatrists and multidisciplinary teams to create integrated treatment plans that address all aspects of patient wellness.
  • Providing crisis intervention and immediate support during trauma-related emergencies, employing de-escalation techniques when necessary.
  • Educating patients and their families about trauma responses while offering resources and coping mechanisms to aid their journey.
  • Maintaining meticulous, confidential documentation compliant with all legal and ethical standards in mental health care.
  • Participating in case consultations, professional development workshops, and team meetings focused on enhancing trauma-informed care practices.
  • Staying updated on current research and methodologies in trauma therapy to continuously enhance your therapeutic skills and approaches.
Patient Population / Client Focus

Your work will primarily focus on trauma survivors, including those with post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders. You will be providing essential support to individuals striving to overcome their past experiences, thereby improving their quality of life and mental well-being.

Qualifications

The ideal candidate will possess the following qualifications:

  • Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • A current and valid licensure as an LCSW, LPC, or LMFT in the state of Georgia.
  • Demonstrated knowledge of trauma-related disorders and trauma-informed treatment options.
  • Proficiency in utilizing electronic health record (EHR) systems and various computer applications.
  • Strong interpersonal skills and the ability to communicate effectively with empathy and without judgment.
  • Competence to remain calm and composed in high-stress scenarios, delivering clinical support effectively.
Preferred Experience

While a minimum of 2 years of post-licensure experience is preferred, we value enthusiasm and a willingness to learn. Experience delivering trauma-focused therapies, with documented success stories in patient recovery, will be an added advantage.

Compensation and Benefits

The salary for this position ranges from USD 90,000 to 100,000 per year, commensurate with experience and qualifications. Additionally, we offer a comprehensive benefits package that includes:

  • Healthcare benefits package covering medical, dental, and vision.
  • A retirement savings plan with employer-matching contributions.
  • Generous paid time off and holiday pay to promote work-life balance.
  • Professional liability insurance coverage to protect your practice.
  • Ongoing education opportunities and support for professional development to enhance your skills.
  • Career advancement opportunities within our trauma-informed practice to facilitate your professional journey.
  • A supportive team environment that encourages collaboration and personal growth.
Career Growth Opportunities

At Chat and Change Counseling, we prioritize the growth and advancement of our team members. You will have access to continuing education opportunities that support your career trajectory, enabling your progression within a progressive organization focused on trauma-informed care.

Why Join Our Team

Joining Chat and Change Counseling means becoming part of a supportive network of professionals who are passionate about fostering mental health recovery. If you are eager to contribute to a transformative healing process for trauma survivors, we encourage you to apply. Together, we can bring change and hope to our community.

Application Information

If you are excited about this role and believe you meet the qualifications, please submit your resume to express your interest in this impactful position. Help us make a difference in the lives of those we serve!