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Remote Chat Jobs in Augusta, GA (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat information

See Augusta, GA salary details

$8

$22

$57

How much do remote chat jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote chat in Augusta, GA is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.36 and $24.40 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Augusta, GA?

The most popular types of Chat jobs in Augusta, GA are:

What are popular job titles related to Remote Chat jobs in Augusta, GA?

For Remote Chat jobs in Augusta, GA, the most frequently searched job titles are:

What cities near Augusta, GA are hiring for Remote Chat jobs?

Cities near Augusta, GA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Augusta, GA as of August 2026, with employment types broken down into 84% Full Time, 7% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,408 per year, or $22.3 per hour.

Remote Licensed Mental Health Counselor - Full-Time Position

Lyra Health Counseling Center

Augusta, GA โ€ข Remote

$90K - $104K/yr

Full-time

Posted 20 days ago


Job description

Position Overview

Lyra Health Counseling Center is actively seeking compassionate and dedicated Licensed Mental Health Counselors (LPCC, LMFT, LCSW) to join our team in a fully remote capacity. This full-time position allows you to work from home, offering a competitive salary range of $90,000 to $104,000 per year, depending on your work hours and patient load. We believe in striking a balance between professional fulfillment and personal life, creating a supportive environment tailored to our counselorsโ€™ needs.

About the Organization

At Lyra Health, we are committed to providing exceptional mental health care services through innovative telehealth solutions. Our mission is to enhance mental well-being by connecting individuals with qualified professionals who can support their journey toward better mental health. By leveraging advanced technology and a compassionate approach, we ensure our clients receive the highest quality of care while placing a strong emphasis on counselor well-being.

Work Environment

The role of Mental Health Counselor at Lyra is conducted entirely remote, promoting a flexible work-life balance. You will conduct therapy sessions via video chat, allowing you to engage with clients in a comfortable setting. Our telehealth environment means minimal paperwork and administrative burdens, so you can focus solely on providing outstanding care. With dedicated technological and administrative support, counselors can efficiently manage their workload.

Key Responsibilities

As a Remote Mental Health Counselor, you will:

  • Conduct individual therapy sessions with clients via video chat, striving to improve their mental health and overall well-being.

  • Guide clients in exploring their emotions and experiences, helping them cultivate self-awareness and foster healthier relationships.

  • Act as an advocate for your clients, assisting them in setting personal goals and navigating their therapeutic journey.

  • Assess clientsโ€™ mental health conditions and develop tailored treatment plans that utilize your clinical expertise and evidence-based modalities.

  • Maintain an all-in-one counselor dashboard to manage client interactions, treatment notes, and session schedules efficiently.

  • Collaborate with our onboarding team to ensure a quick integration into our platform, enabling you to see clients in as little as 1-3 days.

Patient Population / Client Focus

Your clientele will encompass stable adults with low acuity mental health concerns, ensuring a supportive environment that enables effective treatment planning. We pre-screen clients so you can focus on delivering tailored interventions without the challenges posed by severe mental health cases. Additionally, you will be paired with clients whose needs align with your specialties and demographic preferences.

Qualifications

To thrive in this role, candidates must possess:

  • A Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology.

  • Active and unrestricted license to practice independently in the state of Georgia as either a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW). Note: We do not accept limited or provisional licenses, nor candidates with disciplinary actions.

  • Exceptional interpersonal skills, demonstrating empathy and understanding toward clients.

  • Proficiency in utilizing technology for telehealth services and client management.

Preferred Experience

Experience in telehealth counseling is preferred, although all seasoned mental health professionals seeking to transition to a remote model are encouraged to apply. Familiarity with various therapeutic approaches will enhance your ability to connect with our diverse client base effectively.

Compensation and Benefits

Lyra Health offers a comprehensive benefits package that includes:

  • A sign-on bonus to welcome you to our team.

  • Weekly direct deposit for timely payments.

  • Healthcare stipend for full-time counselors to support your well-being.

  • Opportunity to earn between $90,000 and $104,000 annually, commensurate with your working hours.

  • Minimal administrative burdens, allowing you to maintain focus on client care.

Career Growth Opportunities

At Lyra Health, we prioritize the professional development of our counselors. You will have access to ongoing training, supervision, and mentorship programs designed to enhance your skills and promote career advancement within the organization.

Why Join Our Team

By joining Lyra Health, you will become part of a mission-driven organization dedicated to improving mental health access and outcomes. Our supportive work culture encourages growth, fosters collaboration, and emphasizes the importance of work-life balance. You will be equipped with superior technological tools and resources to help you thrive in your practice.

Application Information

If you are ready to make a meaningful impact in the lives of others while advancing your career in mental health, we invite you to apply today. Please submit your resume and indicate your license and licensed state in your application. We are excited to help you begin your journey with Lyra Health!