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Remote Customer Service Jobs in Augusta, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Aiken, SC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Augusta, GA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HVW Recruiting

Customer Support Specialist 2

Augusta, GA · Remote

$24K - $32K/yr

Want to work from home , earn $12-$15/hr , and make a real difference every day? We're hiring Remote Customer Service Reps to answer calls from kind-hearted donors and everyday people who just need ...

New

Liveops

Remote Spanish Bilingual Customer Service

Aiken, SC · Remote

$13.25 - $16.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Augusta, GA · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Dollar Tree

Customer Service Associate I

Augusta, GA · On-site +1

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Augusta, GA · On-site +1

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Augusta, GA · On-site +1

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

HMG Careers

Sales and Service Agent Remote

Evans, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

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Remote Customer Service information

See Augusta, GA salary details

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How much do remote customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer service in Augusta, GA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Augusta, GA?

The most popular types of Customer Service jobs in Augusta, GA are:

What are popular job titles related to Remote Customer Service jobs in Augusta, GA?

For Remote Customer Service jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Augusta, GA look for?

The top searched job categories for Remote Customer Service jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Customer Service jobs?

Cities near Augusta, GA with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Augusta, GA as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,752 per year, or $17.7 per hour.

Remote Customer Service & Sales Representative

Globe Life American Income Division

Augusta, GA • On-site, Remote

Full-time

Medical, Life

Posted 6 days ago

Job description

Remote Customer Service & Sales Representative | Work From Home | Weekly Pay | Training Provided
Company: AO | Globe Life
Location: 100% Remote (United States)
Start a Career That Grows With You
Following a record-breaking year with more than 20% company growth, AO is expanding our remote team and looking for motivated individuals who enjoy helping people, building relationships, and growing professionally.
As a Remote Customer Service & Sales Representative, you'll connect with clients who have requested information, answer questions, explain benefit options, and help working families make informed decisions through scheduled virtual appointments.
No previous insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build a successful long-term career.
• No Cold Calling - Clients Request Information
• Full Training & Mentorship Provided
• Leadership Opportunities Based on Performance
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Provide exceptional customer service and client support.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Conduct scheduled virtual benefit review appointments.
  • Guide clients through the enrollment process.
  • Build long-term client relationships through trust and professionalism.
  • Maintain accurate client documentation and follow-up records.
  • Participate in weekly coaching, leadership development, and ongoing training.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance-based incentives.
🎓 Comprehensive Training & Mentorship
Receive virtual onboarding, one-on-one coaching, licensing guidance, and ongoing professional development.
📈 Career Growth
Advance into leadership opportunities based on performance, not tenure.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
Incentive Travel
Top performers may qualify for company-sponsored trips, leadership conferences, and recognition events.
Why AO?
  • 20%+ Company Growth
  • Recognized as a Top Workplace for Employee Happiness
  • A+ (Superior) Financial Strength Rating by A.M. Best
  • Part of Globe Life, one of North America's leading life insurance organizations
  • 100% Virtual Work Environment Since 2020

Our mission is simple:
Protect Every Child. Serve All Working People.
Who We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Self-motivated, dependable, and goal-oriented.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Open to coaching, learning, and professional growth.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administrative support, or sales is welcomed-but not required.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply