2

Remote Chat Jobs in Columbus, GA (NOW HIRING)

next page

Showing results 1-20

Remote Chat information

See Columbus, GA salary details

$8

$21

$56

How much do remote chat jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat in Columbus, GA is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.95 and $23.64 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Columbus, GA?

The most popular types of Chat jobs in Columbus, GA are:

What job categories do people searching Remote Chat jobs in Columbus, GA look for?

The top searched job categories for Remote Chat jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Chat jobs?

Cities near Columbus, GA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Columbus, GA as of August 2026, with employment types broken down into 58% Full Time, 11% Part Time, and 31% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $44,965 per year, or $21.6 per hour.

Experienced Mental Health Therapist for Trauma Care at Chat and Change Counseling, LLC

Chat and Change Counseling, LLC

Columbus, GA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a dedicated and licensed mental health therapist to provide expert care in a remote setting. This full-time position allows you to make a meaningful impact in the lives of individuals dealing with trauma, while enjoying a flexible work schedule. You will join a team of professionals committed to supporting clients through their healing journeys.

About the Organization

Chat and Change Counseling, LLC is a leading outpatient mental health counseling practice based in Columbus, Georgia. We are focused on creating a safe, supportive, and therapeutic environment for our clients, particularly those affected by trauma. Our team is committed to evidence-based practices and trauma-informed care, with a specialization in treating post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders.

Work Environment

This position is entirely remote, allowing you to maintain work-life balance while still providing quality care to clients. Our practice fosters a culture of collaboration and support, ensuring you have the resources and professional network needed to thrive. As part of our commitment to trauma-informed care, we emphasize continuous learning and professional development.

Key Responsibilities
  • Conduct comprehensive trauma-informed assessments, evaluating clientsโ€™ trauma histories to develop tailored treatment strategies.
  • Create and implement personalized treatment plans that focus on trauma recovery and resilience, leveraging trauma-specific methodologies.
  • Utilize evidence-based therapeutic approaches, including Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), to facilitate healing.
  • Deliver both individual and group therapy sessions, using appropriate interventions to help clients process trauma and cultivate coping skills.
  • Collaborate with psychiatrists and interdisciplinary professionals to ensure a holistic approach to client care.
  • Respond to crisis situations with effective interventions, and provide immediate support during trauma-related emergencies.
  • Educate clients and their families about trauma responses and coping strategies, empowering them with knowledge and resources.
  • Maintain accurate, confidential documentation in compliance with legal and ethical standards, utilizing electronic health record (EHR) systems.
  • Engage in case consultations and participate in team meetings focused on best practices for trauma-informed care.
  • Stay updated with the latest research and advancements in trauma therapy to enhance treatment efficacy.
Patient Population / Client Focus

Our client base primarily consists of individuals experiencing various trauma-related issues, including PTSD, complex trauma, and dissociative disorders. You will work with clients from diverse backgrounds, each with unique experiences and needs. Your role will be pivotal in aiding their recovery, helping them build the necessary skills to navigate their challenges effectively.

Qualifications
  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution is required.
  • Current licensure as an LCSW (Licensed Clinical Social Worker), LPC (Licensed Professional Counselor), or LMFT (Licensed Marriage and Family Therapist) in Georgia.
  • Proficiency in trauma-related disorders and an understanding of trauma-informed treatment modalities are essential.
  • Excellent verbal and written communication skills, with a compassionate demeanor and non-judgmental approach.
  • Strong analytical and critical thinking abilities, especially in high-stress situations.
  • Familiarity with electronic health records (EHR) and basic computer applications is required.
  • Ability to collaborate effectively within a multidisciplinary team.
Preferred Experience
  • At least 2 years of post-licensure experience providing therapy in a mental health setting, with a focus on trauma.
  • Demonstrated expertise in trauma-focused therapies and interventions is strongly preferred.
Compensation and Benefits

The annual salary for this position ranges from USD 90,000 to 100,000, reflecting your skills and experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

  • Healthcare benefits covering medical, dental, and vision needs.
  • A retirement savings plan with employer-matching contributions to support your financial future.
  • Generous paid time off (PTO) along with holiday pay, ensuring you have the time to recharge.
  • Professional liability insurance coverage for peace of mind.
  • Access to continuing education resources and support for your professional development.
Career Growth Opportunities

At Chat and Change Counseling, LLC, we believe in fostering growth within our team. As a licensed mental health therapist, you will have opportunities to expand your expertise in trauma therapy and related fields. We support career advancement and encourage team members to pursue leadership roles or specialized certifications that align with their passions.

Why Join Our Team

If you are passionate about making a difference in the lives of trauma survivors, we encourage you to apply and become part of our dedicated team. Our positive culture, commitment to professional growth, and flexible work environment make Chat and Change Counseling, LLC an ideal place for skilled mental health professionals.

Application Information

If you are ready to contribute to meaningful change in our clients' lives, please submit your resume and cover letter to apply for this exciting opportunity. We look forward to reviewing your application and potentially welcoming you to our compassionate team.