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Customer Service Support Representative Jobs in Kentucky

The Hireverse

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Customer Support Representative

Louisville, KY · On-site

$825/wk

We are seeking a Customer Support Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...

Crown Packaging

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Customer Service Representative Customer Support Crown Packaging Corp. is seeking a Customer Service/Sales Support Representative to join their team in Louisville, Kentucky! About the Company. Crown ...

Stansteel - Hotmix Parts & Service

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Customer Support

Louisville, KY · On-site

$18 - $25/hr

The Hotmix Parts & Service Customer Support partners directly with an assigned Account Manager and provide critical support across the full sales process. This role is ideal for someone who is eager ...

Avcend

Customer Support Representative

Louisville, KY · On-site

$17/hr

Provide appropriate customer service and an effortless experience to the caller. * Provide accurate information to the caller. * Process refills and schedule shipments for patients or providers.

Avcend

Customer Support Representative

Louisville, KY · On-site

$17/hr

Minimum 1 year of high-volume call center experience Strong communication and problem-solving skills Must type 35 WPM accurately Reliable transportation for onsite attendance Ability to maintain ...

Victra

Sales Support Rep Part-Time

Georgetown, KY · On-site

$17.25 - $23.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Maysville, KY · On-site

$15.50 - $21.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Alexandria, KY · On-site

$18 - $24.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

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Customer Service Support Representative information

See Kentucky salary details

$10

$16

$24

How much do customer service support representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service support representative in Kentucky is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.17 per hour, depending on experience, location, and employer.

What is a customer service support representative?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.

What are the key skills and qualifications needed to thrive as a customer service support representative?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

How does a customer service support representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

Is remote customer service support representative a stressful job?

Remote customer service support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, the level of stress varies depending on the employer, workload, and individual coping skills, with some roles offering flexible schedules and training to help manage stress.

What are popular job titles related to Customer Service Support Representative jobs in Kentucky?

For Customer Service Support Representative jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Service Support Representative jobs in Kentucky look for?

The top searched job categories for Customer Service Support Representative jobs in Kentucky are:

Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,676 per year, or $16.7 per hour.

Customer Support Representative

Louisville, KY • On-site

The Hireverse
See more jobs at The Hireverseexternal

$825/wk

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Customer Support Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues in store.
Responsibilities:

  • Handle customer inquiries and complaints
  • Handle customer enrollments in person
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to work with customers in store
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills