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Customer Service Support Representative Jobs (NOW HIRING)

Imperial Dade

Customer Service Support

Decatur, IL · On-site

$19 - $21/hr

Imperial Dade has a Customer Service Support role available in Decatur, IL! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity ...

Core-Mark

Food Service Support Representative

Fargo, ND · On-site

As the Food Service Support Representative, you will develop and promote foodservice initiatives by ... You will educate and advise current and prospective customers on entering the foodservice business ...

Emerson Electric

Customer Service Support

Shakopee, MN · On-site

$55K - $65K/yr

Customer Service Professional If you are a Customer Service professional looking for an opportunity to grow your career, this role offers the chance to make a meaningful impact by supporting seamless ...

Emerson

Customer Service Support

Shakopee, MN · On-site

$55K - $65K/yr

If you are a Customer Service professional looking for an opportunity to grow your career, this role offers the chance to make a meaningful impact by supporting seamless order execution and building ...

Career Advancement Group

Customer Service Support

$17.50 - $22.25/hr

We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to ...

VitalEdge Technologies

Customer Support Rep

Cary, NC · On-site

$17.25 - $22.25/hr

Customer Support Representative As a Customer Support Representative, you will be the first line of ... Background in business administration, customer service, or information technology * Familiarity ...

Astor & Sanders

Customer Support Representative

Lakewood, CO

$16 - $21.75/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solution ... Track calls and service requests * Escalate problem calls to other service providers * Occasional ...

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Customer Service Support Representative information

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$12

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How much do customer service support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Customer Service Support Representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills. Some roles offer performance-based bonuses or incentives that can increase earnings, especially in remote customer support environments that utilize tools like CRM software. Achieving this income level typically requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What job makes $10,000 a month without a degree?

A Customer Service Support Representative typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries. High earnings in customer support roles are rare and usually require advanced technical knowledge, management responsibilities, or working for large corporations with performance bonuses. Most customer service roles offer salaries below this threshold without additional incentives.

How does a Customer Service Support Representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

Is CSR a good entry level position?

Customer Service Support Representative roles are typically considered good entry-level positions because they require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles often provide on-the-job training and can serve as a stepping stone to other customer-focused or administrative careers.

What are the key skills and qualifications needed to thrive as a Customer Service Support Representative, and why are they important?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

What does a customer support representative do?

A customer support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and track resolutions.

What are Customer Service Support Representatives?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.
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Customer Service Support Representative jobs near you
Customer Service Support

Customer Service Support

Imperial Dade

Decatur, IL • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Imperial Dade rating

7.0

Company rating: 7.0 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

200th of 343 rated retail wholesalers

Job description

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Imperial Dade has a Customer Service Support role available in Decatur, IL! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step.
The Customer Service Support will interact with customers, process orders, and provide information in response to customers' inquiries, concerns, and requests about our products and services.
The schedule for this position is Monday through Friday from 8:00am until 4:30pm. The hourly rate range is $19.00 - $21.00 per hour.
You will:
  • Answer customers' calls in a prompt, friendly, and professional manner.
  • Interface with customers by telephone, electronically, or face-to-face
  • Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions.
  • Optimize fill rates by providing substitutions for out-of-stock or discontinued items
  • When necessary, escalate customer information, problems/needs, and requests to the customer service manager.

You have:
  • High school diploma, GED, or equivalent
  • 2 years of customer service experience
  • Proficiency in MS Office and familiarity with using other software
  • 2 years of data entry experience
  • Excellent communication skills
  • An outgoing personality, an eager attitude to help others

About Imperial Dade!
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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