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Customer Service Support Representative Jobs (NOW HIRING)

C L Supply Co

Customer Support Representative

Lubbock, TX · On-site

$13.75 - $18.75/hr

We pride ourselves on superior customer service, consultative sales support, and reliable delivery ... We are accepting applications for a Customer Support Representative for our Lubbock, TX ...

Federal Signal

Customer Support Rep.

University Park, IL · On-site

$44K/yr

Customer Support Rep. Federal Signal is in search of a Customer Service Support person with responsibilities centered on data and order entry and will progress to encompass a full range of customer ...

CYNET SYSTEMS

Customer Service Support Lv1

Wichita, KS · On-site

$20/hr

... facing customer service representatives to take corrective actions as directed. * Assist in ... Support the generation of order-related documents as outlined in established processes. * Support ...

Astor & Sanders

Customer Support Representative

Lakewood, CO · On-site

$16 - $21.75/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solution ... Track calls and service requests * Escalate problem calls to other service providers * Occasional ...

El Car Wash

Customer Support Representative

Miami, FL

$15.25 - $20.75/hr

The Customer Support Representative is responsible for delivering exceptional service and support to customers via phone, email, and chat. This role serves as the frontline of the company, ensuring ...

SMC Region USC

Customer Support Representative

Elko, NV · Hybrid

$65K/yr

The Customer Sales & Support Representative is responsible for delivering a high level of service ... to customers, distributors, and internal stakeholders by managing inbound sales inquiries ...

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How much do customer service support representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Support Representative, and why are they important?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

How does a Customer Service Support Representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

What are Customer Service Support Representatives?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.
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What cities are hiring for Customer Service Support Representative jobs? Cities with the most Customer Service Support Representative job openings:
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What states have the most Customer Service Support Representative jobs? States with the most job openings for Customer Service Support Representative jobs include:
What job categories do people searching Customer Service Support Representative jobs look for? The top searched job categories for Customer Service Support Representative jobs are:
Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, and 22% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Customer Service Support

Customer Service Support

Three Point Solutions

Wichita, KS • On-site

$17 - $19/hr

Contractor

Posted 6 days ago

Job description

Job Title:         Customer Service Support

Client:              Food Manufacturing Company
Duration:         4 Months
Location:         Wichita, KS 67202
Shift:                8:00 AM – 5:00 PM (Mon–Fri)

Key Responsibilities

  • Prepare and submit export documentation for ocean shipments
  • Create and verify Bill of Lading instructions
  • Review sales reports, orders, and SAP data
  • File EEI and Import ISF documentation
  • Coordinate with import brokers and overseas clients
  • Ensure compliance with U.S. Customs and Census rules
  • Manage Remedy Force and SAP data
  • Resolve customer and shipment issues
  • Communicate shipment details to stakeholders
  • Support import delivery and FDA-related processes

Must Have

  • High School Diploma or GED
  • 1+ year office experience
  • Strong written and verbal English
  • Proficient in Microsoft Excel and Office
  • Strong attention to detail
  • Good organizational skills
  • Ability to multitask and meet deadlines
  • Ability to work under pressure
  • Good understanding of U.S. and global geography
  • Strong problem-solving skills
  • Ability to work independently and in a team
  • Willingness to work overtime when needed

Nice to Have

  • Associate’s degree
  • Experience in logistics or supply chain
  • Knowledge of Incoterms
  • Experience with SAP, AS400, or GT Nexus
  • Experience in customs or freight forwarding
  • Understanding of insurance and claims
  • Strong analytical skills

Role Scope

  • Entry-level customer service and operations support
  • Handles export and import coordination tasks
  • Works with internal teams and external partners
  • Supports regulatory compliance activities
  • Manages shipment data and documentation

Education

  • High School Diploma or GED required
  • Associate’s Degree preferred

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