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Adt Customer Service Representative Jobs in Arizona

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

Verstela

Customer Service Representative

Phoenix, AZ · On-site

$22/hr

Customer Service Representative - North Phoenix, AZ Temp-to-hire Assignment | $22.00/ hr Are you a customer-focused professional with excellent communication skills and experience using CRM systems?

Copart, Inc.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Mr. Appliance

Customer Service Representative

Tempe, AZ · On-site

$16 - $25/hr

We are looking for Customer Service Representatives for our office. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

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All JobsAdt Customer Service Representative JobsAdt Customer Service Representative Jobs in Arizona

Adt Customer Service Representative information

See Arizona salary details

$9

$17

$25

How much do adt customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for adt customer service representative in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is an ADT Customer Service Representative?

ADT Customer Service Representatives are professionals who assist customers with their ADT security systems and services. They handle inquiries about products, troubleshoot technical issues, process account changes, and resolve billing or service concerns. Their goal is to ensure customer satisfaction by providing timely and effective support, whether over the phone, via chat, or by email. They also play a key role in educating customers about ADT's offerings and maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as an ADT Customer Service Representative?

To thrive as an ADT Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a customer-oriented attitude help you stand out in handling challenging situations. These skills ensure efficient issue resolution, customer satisfaction, and retention in a fast-paced support environment.

What are some common challenges faced by ADT Customer Service Representatives, and how can they be overcome?

ADT Customer Service Representatives often encounter challenges such as handling upset customers, resolving complex account or technical issues, and managing a high volume of calls. Success in this role requires patience, strong communication skills, and thorough knowledge of ADT's products and services. Representatives can overcome these challenges by actively listening to customers, utilizing available resources and support from team leads, and consistently updating their knowledge through ongoing training. Building rapport and staying calm under pressure are essential for maintaining positive customer experiences.

What is the difference between Adt Customer Service Representative vs Security Alarm Technician?

AspectAdt Customer Service RepresentativeSecurity Alarm Technician
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, technical certifications
Work EnvironmentCall centers, office settingsOn-site installations, fieldwork
Employer & Industry UsageCustomer support for security servicesInstallation and maintenance of security systems

The Adt Customer Service Representative primarily handles customer inquiries, billing, and support via phone or online, focusing on service and account management. In contrast, the Security Alarm Technician performs on-site installations and repairs of security systems. Both roles require communication skills, but differ in technical expertise and work environment. Understanding these differences helps job seekers identify the right career path within the security industry.

Do ADT Customer Service Representatives work from home?

ADT Customer Service Representatives typically work in a call center environment, but some positions may offer remote or work-from-home options depending on the company's policies and the role's requirements. Remote work may require specific technical skills and a reliable internet connection.

What are popular job titles related to Adt Customer Service Representative jobs in Arizona?

For Adt Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Adt Customer Service Representative jobs in Arizona look for?

The top searched job categories for Adt Customer Service Representative jobs in Arizona are:

Adt Customer Service Representative jobs near you
Infographic showing various Adt Customer Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Service Representative

Rent-A-Center

Phoenix, AZ

$16.50 - $18.50/hr

Full-time

Re-posted 18 days ago

Job description

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.

Main Responsibilities of a Customer Service Representative
  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.
Customer Service Representative Job Description

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities of a Customer Service Representative
  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.
Customer Service Representative Job Requirements
  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service

Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for our customers. We understand that making decisions about big items like furniture, appliances, and electronics is a big deal, which is why we offer the Rent-A-Center Worry-Free Guarantee: We give you the name-brand items you want, like Ashley Furniture, Whirlpool appliances and Samsung electronics, at a payment you can afford with the option to own it when you're ready. Plus, we offer 6 months same as cash, an early purchase discount, competitor price match and free same-day delivery.