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Csr information

See Arizona salary details

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$17

$25

How much do csr jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for csr in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. It often requires strong communication skills, patience, and the ability to handle repetitive tasks in a fast-paced environment.

Is customer service representative an entry level job?

Yes, customer service representative (CSR) positions are typically entry-level jobs that require minimal prior experience. They often involve basic communication skills, familiarity with customer service tools, and may provide on-the-job training for new employees.

What are the most commonly searched types of Csr jobs in Arizona?

The most popular types of Csr jobs in Arizona are:

What cities in Arizona are hiring for Csr jobs?

Cities in Arizona with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Service Representative

Phoenix, AZ • Hybrid

Apex Service Partners
Personal Services • 1 - 10 employees
Learn more about Apex Service Partnersexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

Overview

Looking to TRADE UP to a better opportunity? ACE Home Services is hiring Customer Service Representatives!

Pay: $18–$20/hr + spiffs

  • Weekend availability required.
  • Flexible Hybrid Schedules
  • Training: Training will be completed on site during normal business hours of 8am-4pm Monday - Friday 

Why Join Ace?

  • Medical, Prescription, Dental & Vision Insurance

  • Disability & Term Life Insurance 

  • 401(k) with company match

  • Paid Holidays & PTO 

  • Ongoing training, development, and real growth opportunities

  • A stable, locally operated company with a family‑style culture

  • Flexible, hybrid/remote schedule!

Customer Service Representative Duties:

  • Take inbound calls from new and existing customers and create lifelong ACE customers

  • Make outbound calls to membership customers to schedule maintenance visits, communicate promotions, pitch sales opportunities, and cross‑selling options

  • Enter and update sensitive customer information accurately

  • Provide general inbound customer service and support

Customer Service Representative Requirements:

  • Previous customer service experience, especially inbound and outbound call handling

  • Previous customer service experience in a trades environment 

  • Service Titan experience 

  • Strong attention to detail and ability to multitask

  • A team‑first mindset with honesty, integrity, and a positive attitude

Who We Are

ACE Home Services is locally operated with the feel of a small business and the stability of a large one. Our teams work hard, support each other, and are rewarded for their contributions. We invest in our people through training, development, and unmatched benefits.

Apply Today! 

Ace Home Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other status protected by federal, state, or local law.

Posted Min Pay Rate

USD $18.00/Hr.

Posted Max Pay Rate

USD $20.00/Hr.

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