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Chat Representative Jobs in Arizona (NOW HIRING)

Inbound Chat Sales Representative Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As Inbound Chat Sales Representative working onsite in ...

Job Summary Customer Service Representative State of Arizona Full-time In-Office | Phoenix, AZ ... Respond to customer inquiries via phone, email, and live chat with accuracy and empathy. * Achieve ...

Job Summary Customer Service Representative State of Arizona Full-time In-Office | Phoenix, AZ ... Respond to customer inquiries via phone, email, and live chat with accuracy and empathy. * Achieve ...

Job Summary Customer Service Representative State of Arizona Full-time In-Office | Phoenix, AZ ... Respond to customer inquiries via phone, email, and live chat with accuracy and empathy. * Achieve ...

Customer Success Rep I

Phoenix, AZ · On-site

$18 - $19/hr

... Success Representative (CSR) who thrives on delivering top-notch service and building real ... Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and ...

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Chat Representative information

See Arizona salary details

$10

$19

$31

How much do chat representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for chat representative in Arizona is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.49 per hour, depending on experience, location, and employer.

What are Chat Representatives?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a Chat Representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by Chat Representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What Does a Chat Representative Do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Chat Representative jobs in Arizona? The most popular types of Chat Representative jobs in Arizona are:
What cities in Arizona are hiring for Chat Representative jobs? Cities in Arizona with the most Chat Representative job openings:
Infographic showing various Chat Representative job openings in Arizona as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $41,109 per year, or $19.8 per hour.
Inbound Chat Sales Representative

Inbound Chat Sales Representative

TTEC

Tempe, AZ

$22.50/hr

Full-time

Medical, PTO

Re-posted 20 days ago


TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

369th of 451 rated business services


Job description

Inbound Chat Sales Representative
Apply now Save jobSaved job

Your potential has a place here with TTECs award-winning employment experience. As Inbound Chat Sales Representative working onsite in Tempe, AZ, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

Leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication.
Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions.
Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses.

What You Bring to the Role

  • 3 years or more of sales experience
  • Recognize and assess B2B customer needs through consultative conversations; apply business acumen and sales expertise to address those needs by articulating tailored solutions, identifying growth opportunities, and making data-driven, informed decisions.
  • High school diploma or equivalent
  • Computer experience
  • Typing skills - 35 WPM Minimum

What You Can Expect

  • Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back
    Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
    A global team of curious lifelong learners guided by our company values
  • Base wage starting at $22.50 per hour plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Tempe, Arizona Job Requisition 04D9Z
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