ZipRecruiter

Log In

1

Chat Representative Jobs in Arizona (NOW HIRING)

GLS US GROUP

SHIPPER SUPPORT REPRESENTATIVE

Mesa, AZ · On-site

$20/hr

This includes assisting shippers via chat, email, or phone. The Shipper Support Representative will assist customers with operating or procedural questions with our applications, products, or ...

GLS US GROUP

SHIPPER SUPPORT REPRESENTATIVE

Mesa, AZ · On-site

$20/hr

This includes assisting shippers via chat, email, or phone. The Shipper Support Representative will assist customers with operating or procedural questions with our applications, products, or ...

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

... across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that ... Our Customer Service Representatives are passionate about delighting customers by making every ...

Urgent

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

... across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that ... Our Customer Service Representatives are passionate about delighting customers by making every ...

Urgent

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

... across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that ... Our Customer Service Representatives are passionate about delighting customers by making every ...

Urgent

Berkley

Customer Service Representative

Scottsdale, AZ · Hybrid

$16.25 - $22/hr

... Representative to join our Contact Center team. This role is responsible for delivering a best-in ... You'll play a critical role in ensuring seamless interactions across phone, chat, and email ...

Berkley

Customer Service Representative

Scottsdale, AZ · On-site

$16.25 - $22/hr

... Representative to join our Contact Center team. This role is responsible for delivering a best-in ... You'll play a critical role in ensuring seamless interactions across phone, chat, and email ...

previous page

Showing results 41-60

All JobsChat Representative JobsChat Representative Jobs in Arizona

Chat Representative information

See Arizona salary details

$10

$19

$31

How much do chat representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for chat representative in Arizona is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.49 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Arizona? The most popular types of Chat Representative jobs in Arizona are:
What are popular job titles related to Chat Representative jobs in Arizona? For Chat Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Arizona look for? The top searched job categories for Chat Representative jobs in Arizona are:
What cities in Arizona are hiring for Chat Representative jobs? Cities in Arizona with the most Chat Representative job openings:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $41,109 per year, or $19.8 per hour.

Technical Service Representative

Gemaire Distributors LLC

Tucson, AZ • On-site

Full-time

Posted 4 days ago

Job description

The mission of the Gemaire technical support group is to provide expertise, knowledge and solutions to our contractor base through personal contact by dedicated Technical Support Representatives. Employees in this role primarily provide product technical support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling special warranty situations for the HVAC equipment lines distributed by Gemaire. They communicate clearly with a positive attitude to encourage best practices and highest customer satisfaction.
Duties and Responsibilities
• Provide remote technical support regarding product installation and service issues through a queue-based Salesforce CRM system. Most of this support is conducted via telephone, chat and email.
• Provide on-site technical support regarding product installation and service issues through personal direct interaction.
• Encourage development of Gemaire customers by explaining the correct product installation methods, product service and diagnostic methods, and overall best practices.
• May be required to teach technical training classes produced by Gemaire and the various equipment manufacturers as directed by the class syllabus and manufacturer guidelines.
• Provide support to the Gemaire sales group objectives by working with local and regional sales representatives. This can include activities such as joint calls to key customers and speaking or presenting on various topics at trade shows or open house events.
• Act as a first point of contact or liaison between Gemaire customers and HVAC equipment factory representatives, especially when dealing with special warranty issues, manufacturer program support or end user (consumer) support cases.
• Assist in equipment manufacturer product quality escape resolution and program administration for the HVAC equipment lines distributed by Gemaire.
• Conduct investigations related to insurance or warranty claims with direct supervision from the Technical Support and Training Manager and the appropriate equipment manufacturer representatives. May be required to assist in providing litigation support (expert witness).
• Submit regular activity and expense reports. Maintain accurate records and prepare detailed reports on manufacturer equipment issues, field service visits and training class attendance.
• Perform other duties as required to meet the overall goals and objectives of Gemaire.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
• HVAC technical service skills typical of minimum 5 years direct industry experience
• Excellent verbal and written communication skills
• Computer literate, proficient with Microsoft office suite.
• Some overnight travel required
• Valid motor vehicle driver license and reliable transportation (must have clean driving record for at least the last 3 years, including no suspensions, restricted licenses, or DUI's and no more than 1 moving violation within any 1-year period).
Preferred Qualifications
• NATE CHP (Certified HVAC Professional) certification preferred

Apply