Question 1

Do workers at TTEC get paid breaks?

Accepted Answer

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 2

Does TTEC pay people when they’re sick?

Accepted Answer

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 3

At TTEC, are sick days and vacation days separate paid time off?

Accepted Answer

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 4

Is the health insurance from TTEC affordable enough for their workers?

Accepted Answer

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 5

Do people get paid time off at TTEC?

Accepted Answer

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 6

How far ahead of time do people find out their work schedule?

Accepted Answer

Most people find out their schedule less than four weeks ahead of time.

37% of people with changing schedules find out their shifts one week or less ahead of time.
32% of people with changing schedules find out their shifts two weeks ahead of time.
11% of people with changing schedules find out their shifts three weeks ahead of time.
21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 7

Do workers at TTEC worry about hours?

Accepted Answer

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 8

Do TTEC workers get to choose the shifts they work?

Accepted Answer

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 9

How easy is it for TTEC workers to change shifts?

Accepted Answer

Most people find it hard to change shifts.
73% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 10

How easy is it to get time off at TTEC?

Accepted Answer

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 11

Do TTEC managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 12

Do jobs at TTEC spill into time workers aren’t paid for?

Accepted Answer

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 13

How easy is it to take sick days at TTEC?

Accepted Answer

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 14

Is a TTEC job good for students?

Accepted Answer

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Question 15

Is working at TTEC good if you’re a parent or caregiver?

Accepted Answer

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 16

Do people at TTEC feel treated with respect by their managers?

Accepted Answer

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 17

Do people at TTEC get to take their breaks without interruption?

Accepted Answer

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 18

Is it stressful to work at TTEC?

Accepted Answer

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 19

Do people at TTEC enjoy their jobs?

Accepted Answer

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 20

Do people at TTEC recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 21

Do people get enough training when they start at TTEC?

Accepted Answer

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 22

Do people get support to advance at TTEC?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 23

Do people think TTEC’s headquarters understands what’s happening where they work?

Accepted Answer

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 24

Do workers feel well informed about how TTEC is doing?

Accepted Answer

Most people don’t feel well informed about how the company is doing.
74% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

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What TTEC employees say

Get the real story on frontline employers

Pay

Most people get paid breaks

Only some people get paid when they’re sick

The job rarely spills into unpaid time

Benefits

Only some people get separate paid time off for sick days and vacation

Most people say they can afford the health insurance

Most people get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Most people don’t worry about their hours

Only some people can choose their shifts

Workplace

Most people feel treated with respect

Most people get breaks without interruption

Most people are stressed out

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