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Customer Assistant Jobs in Arizona (NOW HIRING)

Quanta Services

Assistant Project Manager

Phoenix, AZ · On-site

Support the development and management of the project Schedule of Values (SOV), update based on production, prepare billing packages, and submit to the customer. * Assist in pre-construction efforts ...

HRS Talent Solutions

Customer Service Assistant

Tucson, AZ · On-site

$16.75 - $23/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Germain Honda of Surprise

Service Advisor

Surprise, AZ · On-site

Act as a liaison between the technician and customer * Assist your client through the service process. * Collaborate with various team members for loaner availability, proper warranty processing and ...

NAL Syncreon

Cycle Counter

Goodyear, AZ

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

DP World

Cycle Counter

Goodyear, AZ

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

syncreon

Cycle Counter

Goodyear, AZ · On-site

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

Kona Ice

Assistant Office Manager

Bullhead City, AZ · On-site

This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers. Assistant Office Manager Responsibilities: * Answer ...

Kona Ice

Assistant Office Manager

Bullhead City, AZ · On-site

This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers. Assistant Office Manager Responsibilities: Answer ...

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Customer Assistant information

See Arizona salary details

$14

$19

$22

How much do customer assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer assistant in Arizona is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $20.62 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Arizona?

The most popular types of Customer jobs in Arizona are:

What are popular job titles related to Customer Assistant jobs in Arizona?

For Customer Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Arizona look for?

The top searched job categories for Customer Assistant jobs in Arizona are:

What cities in Arizona are hiring for Customer Assistant jobs?

Cities in Arizona with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,916 per year, or $19.2 per hour.

Virtual Medical Assistant - Customer Navigation

Honorhealth

Phoenix, AZ • On-site

Full-time

Re-posted 5 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

160th of 893 rated healthcare providers

Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Healthcare Support

Shift:

Day

Department:

Customer Navigation Center-Clinical Resource Team

Variable must be available 8-530 M-F shift is assigned on business need

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

Job Summary
Serves as a liaison between providers, facilities, pharmacies, insurance plans, support staff, patients, and others. Receives, triages, and responds to inbound requests via multiple channels including, but not limited to, phone calls and electronic messages. Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc. Also assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications. Reports to Manager of Operations for administrative duties and to a licensed provider for clinical and patient care responsibilities. Demonstrates the knowledge and skills needed to provide appropriate care in accordance with organizational policies, government regulations, and best practices. Identifies and meets the needs of all customers while performing in a manner consistent with the organization's core values of innovation, collaboration, accountability, respect, and empathy.
Essential Functions
  • Receives, triages, and responds to inbound requests from providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, inbound calls and electronic messages regarding patient care.
  • Follows up on inbound requests with outbound communication to providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, outbound calls and electronic messages regarding patient care.
  • Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc.
  • Assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications.
  • Performs other duties as assigned.
Education
  • Medical Assisting Diploma/Certificate - Graduation certificate from an accredited Medical Assistant training program. - Required
  • High School Diploma or GED - Required
Experience
  • 1 year experience in a medical office setting. - Required
  • 3 years experience in a medical office setting, including experience gathering medical history, medication refills, test result communication, patient education. - Preferred
Licenses and Certifications
  • Basic Life Support (BLS) - Required
  • Certified Or Registered Medical Assistant (CMA) Medical Assistant Certification (e.g., CMA, CCMA, RMA)**HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated. - Preferred
  • Medical Assisting Diploma/Certificate or passed exam - Medical Assisting Diploma/Certificate or passed examCompletion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) - Required

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What HonorHealth employees say

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Hours and flexibility

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Get the full story on Breakroom

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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