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Customer Service Contractor Jobs in Arizona (NOW HIRING)

Mattamy Homes

Customer Service Technician

Scottsdale, AZ · On-site

$17.50 - $23.50/hr

Prior experience in customer service/contractor management * Strong customer service skills in dealing with homeowners * Must have strong written and verbal communication skills * Ability to work at ...

Mattamy Homes

Customer Service Technician

Scottsdale, AZ · On-site

$17.50 - $23.50/hr

Prior experience in customer service/contractor management * Strong customer service skills in dealing with homeowners * Must have strong written and verbal communication skills * Ability to work at ...

Liveops

Remote Customer Service Agent

Queen Creek, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Goodyear, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Scottsdale, AZ · Remote

$15.50 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Buckeye, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Prescott, AZ · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Peoria, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Phoenix, AZ · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Chandler, AZ · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Yuma, AZ · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Avondale, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Flagstaff, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Surprise, AZ · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Casa Grande, AZ · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Tempe, AZ · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gilbert, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Customer Service Contractor information

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are popular job titles related to Customer Service Contractor jobs in Arizona?

For Customer Service Contractor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Service Contractor jobs in Arizona look for?

The top searched job categories for Customer Service Contractor jobs in Arizona are:

Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Customer Service Technician

Mattamy Homes

Scottsdale, AZ • On-site

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Title:
Customer Service Technician
Location:
Phoenix, AZ
Employment Type:
Full-Time / Permanent / Onsite
Who we are
Mattamy Homes is the largest family-owned homebuilder in North America, with 45-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets - Charlotte, Dallas, Jacksonville, Orlando, Phoenix, Raleigh, Southeast Florida, Southwest Florida, Tampa, Tucson and Wellen Park.
What you'll do
  • Perform new homeowner orientations and customer service
  • Develop a constructive and helpful working relationship with homeowner
  • 30 day and 11-month walk-throughs with Homeowners and work order follow up
  • Schedule and work with vendors and sub-contractors to complete warranty service work
  • Additional responsibilities to be discussed

What you bring
  • Prior experience in customer service/contractor management
  • Strong customer service skills in dealing with homeowners
  • Must have strong written and verbal communication skills
  • Ability to work at locations across the division
  • Must have a valid driver's license and personal transportation
  • High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
  • Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
  • Proficient in Microsoft Outlook, Excel and Word.
  • Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
  • Knowledge of various tools and equipment

Bonus points
  • Experience in residential/commercial construction customer service or warranty or hands on light repair work
  • Bachelor's degree, Construction or related program a plus
  • BuildPro scheduling software experience a plus

Be yourself. We want it that way.
At Mattamy Homes, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.
Our competitive compensation and full-time employee benefits package includes:
  • 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time + 1 wellness day
  • Health, Dental and Vision Insurance
  • Life Insurance and Short/Long Term Disability
  • Flex Spending, 401K with Company Matching and Tuition Reimbursement
  • Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

Mattamy's mission
To provide the best homeowner experience
Mattamy's core values
  • Teamwork
  • Commitment
  • Community
  • Sustainability

Recent recognition
  • Best Places to Work in Charlotte for 2025, 2024, 2023, 2022, 2020, 2018 & 2017
  • Best Places to Work in Jacksonville for 2025, 2023, 2022, 2016 & 2015
  • Best Places to Work in Orlando for 2025, 2024, 2023, 2022, 2021, 2018, 2016 & 2013
  • Best Places to Work in Phoenix for 2025, 2024, 2023, 2022 & 2021
  • Best Places to Work in Raleigh for 2025, 2024, 2023, 2022 & 2021
  • Best Places to Work in Southeast, FL for 2026, 2025, 2024, 2023
  • Best Places to Work in Tampa Bay for 2026, 2025, 2024, 2023, 2022, 2021, 2020 & 2019

A career with Mattamy Homes is a chance to join a team as solid as they come. We're an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we're making dreams come true with homes and communities designed for the way people live today, and that's a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.
Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
Qualified applicants will be contacted directly by the Talent Acquisition team.

Apply