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Customer Service Contractor Jobs in Arizona (NOW HIRING)

RBC Bearings

Customer Service Specialist

Tucson, AZ · On-site

$16.50 - $21.75/hr

Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX * Experience as a Customer Service Specialist for the Aerospace and Defense Markets * Bachelor's or ...

Poolcorp

Customer Service Representative

Chandler, AZ

$20.50/hr

... contractors. With more than 60 years of industry experience, Horizon prides itself in offering the ... The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ...

Pool Company

Customer Service Representative

Chandler, AZ · On-site

$20.50/hr

Customer Service Representative (CSR) Location: Horizon Chandler, AZ - H115; 4055 West Saturn Way ... contractors. With more than 60 years of industry experience, Horizon prides itself in offering the ...

Sherwin-Williams

Customer Service Specialist

Phoenix, AZ · On-site

$17 - $22.25/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services ...

Poolcorp

Customer Service Representative

Chandler, AZ · On-site

$20.50/hr

... contractors. With more than 60 years of industry experience, Horizon prides itself in offering the ... The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ...

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Customer Service Contractor information

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are popular job titles related to Customer Service Contractor jobs in Arizona? For Customer Service Contractor jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Service Contractor jobs in Arizona look for? The top searched job categories for Customer Service Contractor jobs in Arizona are:
Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Roto-Rooter Plumbing & Water Cleanup

Tempe, AZ • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Roto-Rooter rating

6.8

Company rating: 6.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

180th of 278 rated repair and maintenance companies

Job description

Call Center Customer Service Representative

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This position is at our Arizona Call Center located in Tempe, AZ.

Responsibilities

Hiring immediately, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Phoenix area Call Center.

  • Be the first point of contact with our customers.
  • Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
  • Data entry, including customer contact information and relevant details concerning their plumbing problems.
  • Schedule a service call based on customer's availability and convenience.
  • Discuss additional services and products we have available that may be helpful.
  • Be a trusted informational resource for Roto-Rooter customers.
Requirements
  • Bilingual skills are a plus!
  • Strong customer service focus
  • AS400 knowledge is preferred
  • Prior call center experience is helpful
  • Able to work in a fast-paced environment
  • Excellent oral and written communication skills
  • A Working knowledge of Microsoft Word and Excel programs
  • Self-starter who is organized and thorough with attention to detail
Benefits

At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

What Roto-Rooter employees say

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