Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
Quick apply
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Customer Service Representative
Calgary, AB · On-site
Reporting The Customer Service Representative reports directly to the Director of Avionics. Core ... Avmax Group offers a competitive compensation package including an optimal benefits plan and ...
New
Customer Service Representative
Calgary, AB · On-site
Reporting The Customer Service Representative reports directly to the Director of Avionics. Core ... Avmax Group offers a competitive compensation package including an optimal benefits plan and ...
New
Customer Service Representative
$20 - $25/hr
Customer Service Representative -- Maternity Leave Coverage (Temporary, Full-Time) Location : Calgary, AB -- Quarry Park Schedule : Full-time, temporary (maternity leave coverage), regular shift 8:00 ...
Quick apply
Customer Service Representative
$20 - $25/hr
Customer Service Representative -- Maternity Leave Coverage (Temporary, Full-Time) Location : Calgary, AB -- Quarry Park Schedule : Full-time, temporary (maternity leave coverage), regular shift 8:00 ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you'll manage the day-to-day experience for a portfolio of ... smarter fleets, optimized assets, and more resilient businesses. We combine fleet and asset ...
As a Customer Service Representative, you'll manage the day-to-day experience for a portfolio of ... smarter fleets, optimized assets, and more resilient businesses. We combine fleet and asset ...
Customer Service Representative
Calgary, AB · On-site
As a Customer Service Representative, you'll manage the day-to-day experience for a portfolio of ... smarter fleets, optimized assets, and more resilient businesses. We combine fleet and asset ...
Quick apply
Customer Service Representative
Calgary, AB · On-site
As a Customer Service Representative, you'll manage the day-to-day experience for a portfolio of ... smarter fleets, optimized assets, and more resilient businesses. We combine fleet and asset ...
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Quick apply
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Optimum Customer Service Representative information
See Alberta salary details
$9.13 - $11.06
4% of jobs
$11.06 - $12.98
9% of jobs
$14.49 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.90
15% of jobs
$14.90 - $16.83
17% of jobs
The median wage is $17.39 / hr.
$16.83 - $18.75
18% of jobs
$20.40 is the 75th percentile. Wages above this are outliers.
$18.75 - $20.67
15% of jobs
$20.67 - $22.60
9% of jobs
$22.60 - $24.52
6% of jobs
$24.52 - $26.44
4% of jobs
$26.44 - $28.37
2% of jobs
$28.37 - $30.29
1% of jobs
$9
$18
$30
How much do optimum customer service representative jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for optimum customer service representative in Alberta is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.
What is an Optimum Customer Service Representative?
Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.
What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?
To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.
What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?
Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.
What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?
| Aspect | Optimum Customer Service Representative | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Call centers, retail, or office settings | Call centers, technical support, or online chat platforms |
| Industry Usage | Telecommunications, retail, service industries | Technology, telecommunications, e-commerce |
| Primary Focus | Handling customer inquiries, billing, account issues | Technical support, troubleshooting, product assistance |
Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.
How to get hired as an Optimum Customer Service Representative?
To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's careers website or job boards, and preparing for interviews that assess problem-solving and interpersonal skills, can improve chances of employment.
What are popular job titles related to Optimum Customer Service Representative jobs in Alberta?
For Optimum Customer Service Representative jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Alberta look for?
The top searched job categories for Optimum Customer Service Representative jobs in Alberta are:
What cities in Alberta are hiring for Optimum Customer Service Representative jobs?
Cities in Alberta with the most Optimum Customer Service Representative job openings:
Full-time
Posted 18 days ago
Job description
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing excellent customer support and working closely with the Sales and Operations teams. This is an in office position, working Monday - Friday 8am-4:30pm. Benefits: * Competitive pay based on experience. * Comprehensive health benefits package * Progressive career development planning * A fun environment with corporate events, parties, and team building activities Responsibilities: * Handle a high volume of customer calls and emails in a professional and timely manner * Process customer quotes, sales orders, returns, and order changes accurately * Provide customers with product information, pricing, availability, and delivery timelines * Follow up on back orders, shipments, and delivery updates to ensure customer satisfaction * Coordinate shipments, pick-ups, and returns with freight carriers * Support sales efforts by recommending alternate or additional products based on customer needs * Maintain accurate customer records and files * Resolve customer concerns and provide solutions in a professional manner * Communicate with internal teams to ensure orders are completed efficiently and on time * Monitor customer feedback and help identify opportunities to improve service Qualifications: * 1–2 years in a sales or customer service environment * Strong communication and problem-solving skills * Organized and able to manage multiple priorities in a fast-paced environment * Comfortable using Microsoft Office and learning new software systems Skyline Building Systems | Thermal Systems (https://www.thermalsystems.ca/skyline-building-systems/)