The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
Quick apply
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
Quick apply
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
We're Hiring! Full-Time Customer Service Representative Family Pet Hospital & 24-Hour Pet Emergency Centre is looking for a full-time Customer Service Representative to join our team! As a Veterinary ...
We're Hiring! Full-Time Customer Service Representative Family Pet Hospital & 24-Hour Pet Emergency Centre is looking for a full-time Customer Service Representative to join our team! As a Veterinary ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
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Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
CUSTOMER SERVICE REPRESENTATIVE What the Job Entails: * Creating and maintaining Strong Vendor Relationships * Negotiating with Shippers and Carriers * Shipment tracking - monitor pickup and delivery
CUSTOMER SERVICE REPRESENTATIVE What the Job Entails: * Creating and maintaining Strong Vendor Relationships * Negotiating with Shippers and Carriers * Shipment tracking - monitor pickup and delivery
Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 87 Broadview Dr, Sherwood Park, AB T8H 1S5 Summary Customer Service Representatives are the ...
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Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 87 Broadview Dr, Sherwood Park, AB T8H 1S5 Summary Customer Service Representatives are the ...
Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 2810 50 Ave, Unit 120, Red Deer, AB T4R 1M4 Summary Customer Service Representatives are the ...
Quick apply
Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 2810 50 Ave, Unit 120, Red Deer, AB T4R 1M4 Summary Customer Service Representatives are the ...
As a customer service representative (cashier), you will process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a great ...
As a customer service representative (cashier), you will process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a great ...
About the Role Jim Peplinski Capital is seeking a Customer Service Representative in our Calgary location to deliver a consistent, responsive, and proactive customer experience across the full client ...
About the Role Jim Peplinski Capital is seeking a Customer Service Representative in our Calgary location to deliver a consistent, responsive, and proactive customer experience across the full client ...
We are seeking a reliable, and customer-focused Customer Service Representative to join our growing team. We are looking for someone energetic, outgoing, and driven to exceed customer expectations.
We are seeking a reliable, and customer-focused Customer Service Representative to join our growing team. We are looking for someone energetic, outgoing, and driven to exceed customer expectations.
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK ® customers through ...
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK ® customers through ...
Optimum Customer Service Representative information
See Alberta salary details
$9.13 - $11.06
4% of jobs
$11.06 - $12.98
9% of jobs
$14.49 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.90
15% of jobs
$14.90 - $16.83
17% of jobs
The median wage is $17.39 / hr.
$16.83 - $18.75
18% of jobs
$20.40 is the 75th percentile. Wages above this are outliers.
$18.75 - $20.67
15% of jobs
$20.67 - $22.60
9% of jobs
$22.60 - $24.52
6% of jobs
$24.52 - $26.44
4% of jobs
$26.44 - $28.37
2% of jobs
$28.37 - $30.29
1% of jobs
$9
$18
$30
How much do optimum customer service representative jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for optimum customer service representative in Alberta is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?
To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.
What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?
Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.
How to get hired as an Optimum Customer Service Representative?
To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's official careers page and demonstrating problem-solving abilities during interviews can improve chances of hiring. Relevant certifications or training in customer service may also be beneficial.
What is an Optimum Customer Service Representative?
Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.
What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?
| Aspect | Optimum Customer Service Representative | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Call centers, retail, or office settings | Call centers, technical support, or online chat platforms |
| Industry Usage | Telecommunications, retail, service industries | Technology, telecommunications, e-commerce |
| Primary Focus | Handling customer inquiries, billing, account issues | Technical support, troubleshooting, product assistance |
Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.
What are popular job titles related to Optimum Customer Service Representative jobs in Alberta? For Optimum Customer Service Representative jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Alberta look for? The top searched job categories for Optimum Customer Service Representative jobs in Alberta are:
What cities in Alberta are hiring for Optimum Customer Service Representative jobs? Cities in Alberta with the most Optimum Customer Service Representative job openings:
Full-time
Posted 10 days ago
Job description
Salary: 19-21
As a part of Fix Autos office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop.
POSITION SUMMARY:
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders, concentrating on preparing the final bill, and playing a crucial role in Fix Auto Sherwood North as they provide customer confidence and help assist with daily duties to help ensure the shop is running efficiently.
KEY RESPONSIBILITIES:
Customer Service:
- Answer phone calls and assist customers and vendors accordingly
- Contact customers and book their vehicles for estimates and repairs
- Work with towing companies to arrange vehicle tows and lot moves
- Answers incoming calls and completes outgoing calls as needed
- Finalize repair orders daily
- Keep all files up-to-date daily
- Document all conversations with customers and insurance representatives
- Match estimates
- Update customers on the process of their vehicle
Financials:
- Bill insurance companies and arrange payment for the total loss of vehicles
- Assist claims processors as needed with daily tasks such as checking deductibles, calling to get insurance assignments, etc.
- Help with various account receivable and payable tasks
- Prepare weekly bank deposits
- Help with bi-weekly payroll
- Shop Duties
- Assist all technicians and back-end team members when support is needed
- Cross-train with all members of the team to gain clear and accurate knowledge of the auto body process
The CSR may be responsible for other duties as needed.
EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:
EDUCATION
High School Diploma.
Post-secondary education is considered an asset.
EXPERIENCE
Experience working in a customer service role
Experience working in the autobody industry
SKILLS/KNOWLEDGE
Strong written and verbal communication skills
Customer service and professionalism skills
Ability to work independently
Highly organized
Able to effectively communicate both verbally and in writing and read and interpret blueprints