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Full Time Customer Service Representative Jobs in Alberta

U-Haul

Customer Service Representative

Calgary, AB · On-site

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Edmonton, AB · On-site

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Calgary, AB · On-site

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Calgary, AB · On-site

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Edmonton, AB · On-site

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Edmonton, AB · On-site

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Vallen

CSR

Fort Mcmurray, AB · On-site

An exciting opportunity has become available to join our team as a Customer Service Representative . You would be responsible for providing customer assistance in accordance with the position ...

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Full Time Customer Service Representative information

See Alberta salary details

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How much do full time customer service representative jobs pay per year?

As of Aug 13, 2026, the average yearly pay for full time customer service representative in Alberta is $39,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $45,500.00 per year, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Alberta?

The most popular types of Customer Service Representative jobs in Alberta are:

What are popular job titles related to Full Time Customer Service Representative jobs in Alberta?

For Full Time Customer Service Representative jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Alberta look for?

The top searched job categories for Full Time Customer Service Representative jobs in Alberta are:

What cities in Alberta are hiring for Full Time Customer Service Representative jobs?

Cities in Alberta with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,967 per year, or $19.2 per hour.

Customer Service Representative (Full Time)

Homes Alive Pets

Sherwood Park, AB

CA$16/hr

Full-time

Re-posted 24 days ago

Job description

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

Job Title

Customer Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

87 Broadview Dr, Sherwood Park, AB T8H 1S5

Summary

Customer Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Customer Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.

The ideal Customer Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.

Core Competencies

  • A Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience.
  • Strong Communication Skills. Ability to clearly communicate with customers and other staff.
  • Resilience. Ability to remain calm and navigate through high stress situations

Behaviour & Skills

  • Customer Service
  • Excellent time management & attention to detail
  • Excellent teamwork & collaborative abilities
  • Confident & articulate communication
  • Trustworthy & positive attitude
  • Understanding of pet nutrition & needs
  • Ability to lift 50lbs

Job Responsibilities

Customer Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:

Customer Service

  • To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
  • Operate cash registers and accurately handle cash.

Store Appearance

  • Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.

Employee Service

  • Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.

System Maintenance

  • Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.

Self-Development

  • Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).

A Day in the Life of a Customer Service Representative

Each day as a Customer Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)

Schedule

  • Full-time Customer Service Representatives are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.
  • Shifts are determined at the discretion of the Store Manager.

Compensation

$16.00/hr.

Benefits.

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care
  • Staff discount