The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and ...
The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and ...
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
Quick apply
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Quick apply
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
We're seeking a dynamic Customer Service Representative to serve as the vital link between our ... Associate's or Bachelor's degree in Business, Logistics, or related field preferred #LI-KP1 ...
We're seeking a dynamic Customer Service Representative to serve as the vital link between our ... Associate's or Bachelor's degree in Business, Logistics, or related field preferred #LI-KP1 ...
... associate, online order pick-up specialist) or development roles (team lead, assistant store leader ... Customer Service Representative, Location: Lethbridge, AB - T1J 2V6
... associate, online order pick-up specialist) or development roles (team lead, assistant store leader ... Customer Service Representative, Location: Lethbridge, AB - T1J 2V6
Understand customer needs and requirements by providing exceptional customer service * Determine ... Associate or bachelor's degree preferred but not required. * Strong time management and multi ...
Understand customer needs and requirements by providing exceptional customer service * Determine ... Associate or bachelor's degree preferred but not required. * Strong time management and multi ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Quick apply
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Associate Customer Service Representative information
See Alberta salary details
$8.41 - $9.62
2% of jobs
$9.62 - $10.82
1% of jobs
$10.82 - $12.02
0% of jobs
$12.02 - $13.22
3% of jobs
$13.22 - $14.42
9% of jobs
$15.32 is the 25th percentile. Wages below this are outliers.
$14.42 - $15.63
13% of jobs
$15.63 - $16.83
7% of jobs
The median wage is $17.59 / hr.
$16.83 - $18.03
23% of jobs
$18.59 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.23
35% of jobs
$19.23 - $20.43
4% of jobs
$20.43 - $21.63
2% of jobs
$8
$16
$21
How much do associate customer service representative jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for associate customer service representative in Alberta is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.27 per hour, depending on experience, location, and employer.
What is an associate customer service representative?
An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.
What are some typical challenges an associate customer service representative might face when handling customer inquiries?
Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?
To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.
What is the difference between Associate Customer Service Representative vs Customer Service Representative?
| Aspect | Associate Customer Service Representative | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma or equivalent; on-the-job training |
| Work Environment | Call centers, retail, or office settings | Call centers, retail stores, or office environments |
| Employer & Industry Usage | Entry-level roles across various industries | Customer support roles in multiple sectors |
| Common Search & Comparison | Often compared for entry-level customer support roles | More experienced roles or specialized support |
The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.
What are the most commonly searched types of Customer Service Representative jobs in Alberta?
The most popular types of Customer Service Representative jobs in Alberta are:
What cities in Alberta are hiring for Associate Customer Service Representative jobs?
Cities in Alberta with the most Associate Customer Service Representative job openings:
Westlake Chemical rating
7.8
Based on 35 frontline employees who took The Breakroom Quiz
45th of 103 rated chemical manufacturers
Job description
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.
We build communities, let us build your career
THIS ROLE IS A 6 MONTH - 1 YEAR CONTACT ROLE.
SUMMARY
Under the supervision of the Customer Service Supervisor, the Customer Service Rep is accountable for establishing a strong customer relationship - based on trust and responsiveness. The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
- Schedule and maintain orders received via EDI or email in to SAP/JDE and SFDC
- Verify orders to ensure pricing, products, footage and ship to address are correct
- Calculate % of products per line in determining Truck Load percentage and later create deliveries for released orders by calculating truck loads.
- Check stock and/or line time availability
- Verify all POs migrated by Independent Reps for accuracy & make any necessary changes according to the customer PO. Advise customer and/or Rep of changes if any
- Understand and correctly interpret Service Level Agreement for customer and sales team, including all retail customer contracts and requirements
- Communicate with Reps/Customers to obtain T/L fills and B/O releases
- Send weekly open order reports to all Reps
- Coordinate with Planners, Sales Manager/Representative, Credit Manager and Salesforce.com Administrator
- Properly accepts, logs, manages and resolves customer and sales issues in a professional and empathetic manner
- Keeps customers informed of any issues of orders/deliveries
- Manage the Return Material process within agreed upon policy parameters, ensuring customer satisfaction, while guidelines are achieved.
- Research deductions/short payments/credit disputes & communicates with customer in a professional and empathetic manner to resolve dispute/issue
- Process credit applications for new or updated customer SAP/JDE accounts
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Formal education such as a Bachelor's degree or certifications or 1-3 years of practical customer service/order entry.
- Strong interpersonal and relationship management skills
- Experience and comfortable in conflict resolution
- Ability to multi-task
- Good systems aptitude and solid PC/keyboarding skills
- Strong basic math skills
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required.
Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.
If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here.You will apply via the Jobs Hub application in Workday.
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