The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
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The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service ... In this role, you will manage the full order process while providing excellent customer support and ...
New
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CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service ... In this role, you will manage the full order process while providing excellent customer support and ...
New
Customer Service Representative
Calgary, AB · On-site
$20 - $25/hr
Customer Service Representative -- Maternity Leave Coverage (Temporary, Full-Time) Location ... Manager, Project Strategy & Enablement Contract Length : 10 month contract (maternity leave ...
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Customer Service Representative
Calgary, AB · On-site
$20 - $25/hr
Customer Service Representative -- Maternity Leave Coverage (Temporary, Full-Time) Location ... Manager, Project Strategy & Enablement Contract Length : 10 month contract (maternity leave ...
Customer Service Representative
Calgary, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Calgary, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
$18 - $20/hr
Manager, Project Strategy & Enablement About the Role Our client is seeking a Customer Service Representative (CSR) to support their Gas Meter Exchange program. This role focuses on handling inbound ...
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Customer Service Representative
$18 - $20/hr
Manager, Project Strategy & Enablement About the Role Our client is seeking a Customer Service Representative (CSR) to support their Gas Meter Exchange program. This role focuses on handling inbound ...
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Edmonton, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Edmonton, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Edmonton, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Edmonton, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Edmonton, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Edmonton, AB · On-site
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Calgary, AB · On-site
Medical
Dental
Life
Retirement
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Calgary, AB · On-site
Medical
Dental
Life
Retirement
PTO
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Job Summary The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and ...
Job Summary The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and ...
Customer Service Representative
Medical
Dental
Vision
Retirement
The Customer Service Representative (CSR) position is responsible for providing primary customer ... Detail oriented with excellent organizational, problem solving, time management, communication, and ...
New
Customer Service Representative
Medical
Dental
Vision
Retirement
The Customer Service Representative (CSR) position is responsible for providing primary customer ... Detail oriented with excellent organizational, problem solving, time management, communication, and ...
New
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
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Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 87 Broadview Dr, Sherwood Park, AB T8H 1S5 Summary Customer Service Representatives are the ...
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Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 87 Broadview Dr, Sherwood Park, AB T8H 1S5 Summary Customer Service Representatives are the ...
Job Summary: We are seeking a reliable, and customer-focused Customer Service Representative to ... Document customer interactions and updates accurately in the CRM system. * Follow up with customers ...
Job Summary: We are seeking a reliable, and customer-focused Customer Service Representative to ... Document customer interactions and updates accurately in the CRM system. * Follow up with customers ...
The customer service representative is responsible for growing sales by partnering with other ... May assist management with scheduling and tracking of movers and drivers in accordance with move ...
The customer service representative is responsible for growing sales by partnering with other ... May assist management with scheduling and tracking of movers and drivers in accordance with move ...
Customer Service Representative Manager information
What is the role of a customer service representative manager?
A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers. They handle team training, performance monitoring, conflict resolution, and implement policies to improve service quality, often using customer management tools and metrics. The role requires strong leadership, communication skills, and knowledge of customer service standards.
What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?
| Aspect | Customer Service Representative Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree and management experience | Often requires high school diploma or associate degree, with supervisory experience |
| Work Environment | Oversees multiple teams, involved in strategic planning | Supervises daily operations of customer service reps |
| Employer Usage | Common in larger organizations with multiple customer service teams | Found in various industries, often in call centers or retail |
| Search & Comparison Intent | People looking for managerial roles in customer service | Individuals seeking supervisory roles or team lead positions |
The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.
What are the most commonly searched types of Customer Service Representative jobs in Alberta?
The most popular types of Customer Service Representative jobs in Alberta are:
What cities in Alberta are hiring for Customer Service Representative Manager jobs?
Cities in Alberta with the most Customer Service Representative Manager job openings:
Full-time
Posted 15 days ago
Job description
As a part of Fix Auto’s office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop.
POSITION SUMMARY:
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders, concentrating on preparing the final bill, and playing a crucial role in Fix Auto Sherwood North as they provide customer confidence and help assist with daily duties to help ensure the shop is running efficiently.
KEY RESPONSIBILITIES:
Customer Service:
- Answer phone calls and assist customers and vendors accordingly
- Contact customers and book their vehicles for estimates and repairs
- Work with towing companies to arrange vehicle tows and lot moves
- Answers incoming calls and completes outgoing calls as needed
- Finalize repair orders daily
- Keep all files up-to-date daily
- Document all conversations with customers and insurance representatives
- Match estimates
- Update customers on the process of their vehicle
Financials:
- Bill insurance companies and arrange payment for the total loss of vehicles
- Assist claims processors as needed with daily tasks such as checking deductibles, calling to get insurance assignments, etc.
- Help with various account receivable and payable tasks
- Prepare weekly bank deposits
- Help with bi-weekly payroll
- Shop Duties
- Assist all technicians and back-end team members when support is needed
- Cross-train with all members of the team to gain clear and accurate knowledge of the auto body process
The CSR may be responsible for other duties as needed.
EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:
EDUCATION
High School Diploma.
Post-secondary education is considered an asset.
EXPERIENCE
Experience working in a customer service role
Experience working in the autobody industry
SKILLS/KNOWLEDGE
Strong written and verbal communication skills
Customer service and professionalism skills
Ability to work independently
Highly organized
Able to effectively communicate both verbally and in writing and read and interpret blueprints