Sumner, WA · On-site
$17 - $21/hr
Job Responsibilities Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients. Works with CSR Staff to ensure that all clients ...
Sumner, WA · On-site
$17 - $21/hr
Job Responsibilities Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients. Works with CSR Staff to ensure that all clients ...
Routinely check the status of Call Center Representatives to ensure staff is available to answer ... Proven track record in customer service, ideally in management * Patient, diplomatic leader who ...
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Routinely check the status of Call Center Representatives to ensure staff is available to answer ... Proven track record in customer service, ideally in management * Patient, diplomatic leader who ...
Beverly, MA · On-site
$24/hr
Customer Service Representative Manager Summary Sitestream, a Polaris Software company in Beverly, MA, is seeking detail-oriented and motivated team member as a Customer Service Representative to ...
Beverly, MA · On-site
$24/hr
Customer Service Representative Manager Summary Sitestream, a Polaris Software company in Beverly, MA, is seeking detail-oriented and motivated team member as a Customer Service Representative to ...
You'll lead a team that represents the CCD brand through exceptional customer service, public engagement, place management, and collaboration with community stakeholders and city partners. What You ...
You'll lead a team that represents the CCD brand through exceptional customer service, public engagement, place management, and collaboration with community stakeholders and city partners. What You ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service ... Manage complaints, provide proper solutions and options within the time limits; follow up to secure ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service ... Manage complaints, provide proper solutions and options within the time limits; follow up to secure ...
$15.25 - $20.75/hr
A Customer Service Representative (CSR) will act as a liaison to provide product/service ... Manage large amounts of incoming calls * Make large amounts of outbound calls * Identify and assess ...
$15.25 - $20.75/hr
A Customer Service Representative (CSR) will act as a liaison to provide product/service ... Manage large amounts of incoming calls * Make large amounts of outbound calls * Identify and assess ...
Lee, MA · On-site
$17.25 - $23.50/hr
Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee ... Ability to take direction from management * Must be 16 years of age or older to be considered
Lee, MA · On-site
$17.25 - $23.50/hr
Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee ... Ability to take direction from management * Must be 16 years of age or older to be considered
Scarborough, ME · On-site
$22 - $24/hr
You manage client inquiries in a timely manner, respond to social media inquiries, and keep our files updated and organized. You feel good about keeping our clients informed and happy! CSR ...
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Scarborough, ME · On-site
$22 - $24/hr
You manage client inquiries in a timely manner, respond to social media inquiries, and keep our files updated and organized. You feel good about keeping our clients informed and happy! CSR ...
$14 - $16/hr
Manage and prioritize multiple concerns simultaneously. * Provide appropriate and correct ... Customer Service Representative Preferred Qualifications * High School diploma. * Previous customer ...
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$14 - $16/hr
Manage and prioritize multiple concerns simultaneously. * Provide appropriate and correct ... Customer Service Representative Preferred Qualifications * High School diploma. * Previous customer ...
Northfield, VT · On-site
$18.75 - $25.25/hr
Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield ... Ability to take direction from management * Must be 16 years of age or older to be considered
Northfield, VT · On-site
$18.75 - $25.25/hr
Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield ... Ability to take direction from management * Must be 16 years of age or older to be considered
Pagosa Springs, CO · On-site
$14.50 - $19.75/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Pagosa Springs, CO · On-site
$14.50 - $19.75/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
$18 - $23/hr
Position Summary As a Customer Service Representative, you will be responsible for managing customer communications, scheduling appointments, supporting our field technicians, and ensuring every ...
$18 - $23/hr
Position Summary As a Customer Service Representative, you will be responsible for managing customer communications, scheduling appointments, supporting our field technicians, and ensuring every ...
Saginaw, MI · On-site
$15 - $20.25/hr
We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.
Saginaw, MI · On-site
$15 - $20.25/hr
We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
$13.50 - $18.25/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
$13.50 - $18.25/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Lake Park, GA · On-site
$13 - $17.50/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Lake Park, GA · On-site
$13 - $17.50/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Columbus, IN · On-site
$29K - $34K/yr
With a general manager and company president who appreciates their team members, our company is ... A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP) As one of our best Customer Service Reps, you ...
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Columbus, IN · On-site
$29K - $34K/yr
With a general manager and company president who appreciates their team members, our company is ... A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP) As one of our best Customer Service Reps, you ...
North Little Rock, AR · On-site
$13.75 - $18.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
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North Little Rock, AR · On-site
$13.75 - $18.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Baton Rouge, LA · On-site
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Baton Rouge, LA · On-site
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
$13.75 - $18.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
$13.75 - $18.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Customer Service Representative Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree and management experience | Often requires high school diploma or associate degree, with supervisory experience |
| Work Environment | Oversees multiple teams, involved in strategic planning | Supervises daily operations of customer service reps |
| Employer Usage | Common in larger organizations with multiple customer service teams | Found in various industries, often in call centers or retail |
| Search & Comparison Intent | People looking for managerial roles in customer service | Individuals seeking supervisory roles or team lead positions |
The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.
$17 - $21/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
In addition to the responsibilities outlined below, the Customer Service Representative (CSR) is an invaluable member of the hospital team who works directly with the CSR Manager, supporting client services staff, members of the hospital, grooming, and lodging teams. This individual has oversight of the Receptionist staff to ensure productive and quality veterinary care are given at all times. This position entails a full time work schedule (minimum 32 hours), with the flexibility to attend monthly Leadership meetings and potentially off site training sessions.
Job Responsibilities
Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients.
Works with CSR Staff to ensure that all clients/patients are receiving quality care while maintaining a smooth flow of hospital operations.
o Every client/patient is being added to EzyVet correctly, and verification of email and phone numbers are being conducted
o Every client / patient is being added to the correct whiteboard in Smartflow in a timely manner
Demonstrates and reinforces the highest level of client service
Resolves client issues and escalations, and works with CSR Manager to ensure appropriate follow up is had
Responsible for verifying the accuracy of logged cash transactions and ensuring staff is properly trained on cash management protocols
Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues.
Conducts self with the highest level of professionalism and discretion in regards to private information or coaching conversations.
Must be able to work from a seated position for extended periods of time. The constant use of desktop computer and phone or headset is required.
Occasionally must be able to assist clients into the building by either carrying pets or leading pets on a leash
Position may require walking, standing or climbing stairs throughout the shift
Skills and Basic Qualifications
Must have 3 years Customer Service experience.
Manage time and tasks appropriately and remain flexible with assigned duties.
Along with a positive attitude and a high degree of energy, you will have excellent communication skills, and work effectively in a fast-paced environment.
Takes personal accountability for mistakes, errors in judgement, and professionalism. Is able to take feedback on performance and move forward by correcting the behaviors or mistakes in the future.
Demonstrable skills with complex problem solving, active listening, critical thinking, time management and decision making skills that are aligned with hospital policy, client and patient interest, and staff experience.
Ability to effectively handle and control upset clients.
Basic computer skills i.e. Microsoft Office suite (Previous practice management software knowledge preferred).
Must be able to handle the physical and emotional aspect of work in a veterinary hospital environment.
Commitment to ongoing educational development and growth
Model a professional and courteous manner with staff and clients. Treats all staff and clients with respect, even in moments of high emotion or stress.
Compensation:
Base hourly rate of $17.00 - $21.00 DOE
Eligible for periodic bonus (where applicable)
Full Time Employees are eligible for benefits including:
Medical, Vision, Dental insurance
401(k)
Health Savings Account
Paid time off
Employee discounts
Sourced by ZipRecruiter
Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.
