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Customer Service Representative Manager Jobs in Ontario

ZIM

Customer Service Representative

Toronto, ON · On-site

he Customer Service Representative (CSR) is the primary customer service / operations contact with the customer. The CSR is also the primary operations contact with ZIM Logistics' overseas offices ...

Dionne Concrete Products

CA$20/hr

CUSTOMER SERVICE REPRESENTATIVE COMPANY: Dionne Concrete Products LOCATION: Earlton, ON TYPE: Summer-Fall DESCRIPTION: As someone with great customer service skills, you're looking for more than just ...

U-Haul

Customer Service Representative

Guelph, ON

CA$18 - CA$20/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Kitchener, ON · On-site

CA$18 - CA$20/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Ottawa, ON

CA$18 - CA$20/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Customer Service Representative Manager information

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Customer Service Representative jobs in Ontario? The most popular types of Customer Service Representative jobs in Ontario are:
What cities in Ontario are hiring for Customer Service Representative Manager jobs? Cities in Ontario with the most Customer Service Representative Manager job openings:
Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Ontario as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Culligan of Canada

Kitchener, ON

CA$20/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Our Company
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.
Monday to Friday with some Saturday coverage
Responsibilities
  • Assist customers in person and on the phone in a professional manner
  • Set up deliveries and book service calls
  • Process new contracts, create customer account and schedule installation, as required
  • Print and distribute service work orders and route tickets, close work orders and bill out once completed
  • Promote and up-sell products and services to new and current customers
  • Book walk-in and phone sales leads with Sales Team
  • Make accounts receivable collections and related calls, forward outstanding invoices as requested
  • Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc
  • Refer unresolved customer grievances to designated departments for further investigation
  • Carry out water jugs and bags of water softener salt to customers when required
Qualifications
  • Outgoing, friendly, and a desire to help people
  • Excellent interpersonal and phone communication skills
  • Ability to multitask and work in a fast-paced environment
  • Previous customer service experience
  • Intermediate computer knowledge

We Offer
  • Compensation
    • Hourly base pay
    • Employee referral bonus
    • Annual performance review (potential pay increase)
  • Benefits
    • Dental care
    • Extended health care
    • Life insurance
    • Vision care
    • Employee assistance program
    • RRSP match (after three months)
  • Work/Life Balance
    • No weekends! No late nights!
    • Monday through Friday
    • Paid time off
    • Paid holidays
  • Training
    • Paid CSR training
    • Paid Culligan training
  • Direct Career Tracks: We love to promote from within!
    • Office Manager
    • Sales Representative
    • Management
  • Additional Perks
    • Employee discounts
  • Supportive Workplace
    • Non-toxic work environment
    • Open door policy with management
    • Company lunches, dinners, and parties!

Our Mission
  • As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.
Our Values
  • Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.

Apply today!
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
"This job posting is for an existing vacancy"