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Customer Service Representative Manager Jobs in Indiana

Integrity Trade Services

Client Services Supervisor

Hammond, IN · On-site

$45K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Report administrative activities and concerns to the Director of Warehousing and CSR Manager. * Perform all functions of a Customer Service Representative (CSR) as needed. * Communicate ...

Nucor

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Summers of Marion Inc.

Customer Service Rep (CSR)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus ... With a general manager and company president who appreciates their team members, our company is ...

Nucor

Customer Service Representative

Saint Joe, IN

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Nucor Steel Auburn

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Nucor Corporation

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Summers of Marion Inc.

CSR (Customer Service Rep)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

With a general manager and company president who appreciates their team members, our company is ... A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP) As one of our best Customer Service Reps, you ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Manager JobsCustomer Service Representative Manager Jobs in Indiana

Customer Service Representative Manager information

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers. They handle team training, performance monitoring, conflict resolution, and implement policies to improve service quality, often using customer management tools and metrics. The role requires strong leadership, communication skills, and knowledge of customer service standards.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Customer Service Representative Manager jobs?

Cities in Indiana with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service CSI Representative/ Manager

Kia of Carmel

Indianapolis, IN • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Customer Service/CSI Representative. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton KIA of Carmel the Customer Service/CSI Representative is responsible for assisting the service department to obtain guest feedback on manufacturer surveys and to follow up to help address and resolve opportunities and grow top tier results and service experiences.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay ranges of $50,000-$60,000 per year
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Download and create reports from manufacturer surveys
  • Reviews Survey feedback with Manager
  • Follow up with guest on uncomplete surveys to build survey response
  • Follow up with guest in partnership with Service Manager to address and resolve any concerns

Job Requirements:

  • High school diploma or equivalent
  • 2+ years of Automotive Dealership experience
  • CDK experience preferred
  • Excellent oral communication skills.
  • Ability to communicate customers' interests needs and requests to management and sales personnel.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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