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Customer Service Representative Manager Jobs in Indiana

Nucor

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

US630

Customer Service Representative

Franklin, IN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work ... We pride ourselves on our training programs in management, sales, operations, print, signs, design ...

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Customer Service Representative Manager information

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Customer Service Representative Manager jobs?

Cities in Indiana with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Nucor

Saint Joe, IN • On-site

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Nucor rating

7.7

Company rating: 7.7 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

191st of 545 rated manufacturers

Job description

Job Details

Division: Nucor Fastener Indiana

Location: St. Joe, IN, United States  

Other Available Locations: Indiana

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Basic Job Functions

The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect.  You will be a key customer contact inside the division handling all facets of the quote and order management process accurately; and demonstrate proactive communication and follow-up with our customers to achieve WIN-WIN results in a timely manner. You will be required to coordinate with other Nucor Fastener departments as a constructive team member to solve business problems.  This position will also help grow territory sales and profitability, as well as monitor and forecast customer activity and manage finished goods inventory. 

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:
  • Bachelor's degree OR minimum of three (3) years B2B Sales/Service experience 
Preferred Qualifications:
  • Previous sales/service experience in a manufacturing environment
  • Experience in D365 or other cloud-based ERP system
Application Updates:

When you apply, you will be given the opportunity to enter an email that you can be reached at for your application updates. Please ensure the email you enter is accurate. We are unable to give verbal updates via phone call on applications. 

Candidates must be legally authorized to work in the U.S. Nucor will not sponsor the need for a visa now or in the future.

Candidates must be able to perform all essential functions of the job with or without a reasonable accommodation.

Nucor is an Equal Opportunity Employer and a drug-free workplace

What Nucor employees say

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About Nucor

Sourced by ZipRecruiter

Nucor Corporation is an American producer of steel and related products based in Charlotte, North Carolina. It is the largest steel producer in the United States, the largest "mini-mill" steelmaker (i.e. it uses electric arc furnaces to melt scrap steel as opposed to blast furnaces to melt iron), and the biggest recycler of scrap in North America. As of 2021, Nucor was the 15th-largest steel producer in the world.

Industry

Primary metal manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1905

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