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Customer Service Representative Evening Jobs in Indiana

Good Oil Company, Inc.

C Store CSR

Westfield, IN

$15.25 - $20.75/hr

Customer Service Representative Good Oil Company is seeking top-notch Customer Service ... Flexible scheduling (evening availability a plus!) * Retail background * Ability to work in a fast ...

JBPCO

Customer Service Representative

Elkhart, IN

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative (CSR) fields calls from customers to process orders and works to resolve issues they raise concerning orders, shipments, or billing.

Equnited

Customer Service Rep

Elkhart, IN

$15.50 - $21/hr

Customer Service Rep Customer Service Rep is the liaison between Customer and the company. They provide support to our warehouse and third-party logistics operation. Requirements: * Warehousing ...

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All JobsCustomer Service Representative Evening JobsCustomer Service Representative Evening Jobs in Indiana

Customer Service Representative Evening information

See Indiana salary details

$8

$21

$40

How much do customer service representative evening jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative evening in Indiana is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $26.44 per hour, depending on experience, location, and employer.

What are the unique challenges of working as a Customer Service Representative during evening shifts?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are Customer Service Representative Evening positions?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Indiana? The most popular types of Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Customer Service Representative Evening jobs? Cities in Indiana with the most Customer Service Representative Evening job openings:
Customer Service Representative Evening jobs near you
(CSR) Customer Service Representative

(CSR) Customer Service Representative

Summers Plumbing Heating & Cooling

Columbus, IN

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 hours ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

109th of 217 rated repair and maintenance companies

Job description

Summers Plumbing Heating & Cooling is seeking to hire a full-time (CSR) Customer Service Representative to join our HVAC and plumbing office team.

This plumbing and HVAC (CSR) Customer Service Representative position works 8:00 am - 5:00 pm and earns $29,000 to $34,500/year, plus commission! We also offer well-rounded benefits including medical, dental, vision, life insurance, and a company-matched 401(k) plan!

Can you help customers by providing product and scheduling assistance? Do you have exceptional communication skills? Are you an exceptional communicator? Are you a team player who can support our values of respect, reliability, quality, service, and integrity? If yes, end your job search with Summers and apply today!


ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!


A DAY IN THE LIFE AS A (CSR) CUSTOMER SERVICE REPRESENTATIVE

You're not just a one-trick pony as a (CSR) Customer Service Representative at Summers. Whether it's handling a customer complaint or inquiry, or taking and making phone calls, everyone receives the same premier customer service from you. Your strong communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. We can count on you to uphold our world-class experience!


QUALIFICATIONS

  • Prior customer service experience
  • Have a positive and professional demeanor
  • Excellent written and verbal communications skills
  • The ability to pass a background check and drug screening

Do you have an outgoing, friendly personality? Do you enjoy talking on the phone and understand good phone etiquette? Are you detail-oriented and organized? Are you self-motivated and able to work independently? Can you quickly adapt to change and work well in a fast-paced environment? If you answered, "Yes!" to any of those questions, we've got the job for you!


ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position in our plumbing and HVAC office, complete our initial 3-minute, mobile-friendly application - you won't regret it!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

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