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Customer Service Representative Evening Jobs in Indiana

Polyram USA

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

Customer Service Representative Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be ...

J&B Medical

Customer Service Representative

Mishawaka, IN · On-site

$14.75 - $20/hr

Manager of Customer Service Summary: Representatives will require the ability to multi-task and ... Occasional OT, early mornings, evening and weekend work may be required as workload demands. Travel:

dbi

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Associate Customer Service Rep I Location: Lafayette, IN 47903 Duration: 12 Months Contract (Temp to Perm) Pay Rate : $24/hr. Shift Time: 1st shift, 06:30 AM - 03:00 PM Job Details: * Level I: 0-3 ...

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All JobsCustomer Service Representative Evening JobsCustomer Service Representative Evening Jobs in Indiana

Customer Service Representative Evening information

See Indiana salary details

$8

$21

$40

How much do customer service representative evening jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service representative evening in Indiana is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $26.44 per hour, depending on experience, location, and employer.

What are the unique challenges of working as a Customer Service Representative during evening shifts?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are Customer Service Representative Evening positions?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Indiana? The most popular types of Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Customer Service Representative Evening jobs? Cities in Indiana with the most Customer Service Representative Evening job openings:
Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,452 per year, or $21.4 per hour.
CSR (Customer Service Rep)

CSR (Customer Service Rep)

Summers Plumbing Heating & Cooling

Columbus, IN

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

151st of 276 rated repair and maintenance companies

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!

We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)

As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.

A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!

QUALIFICATIONS

  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!

WORK SCHEDULE

Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.

ARE YOU READY TO JOIN OUR TEAM?

If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

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