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National Customer Service Representative Jobs in Indiana

US630

Customer Service Representative

Franklin, IN

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

New

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Customer Service Representative Job Number: 365920 Category: Administrative Description: Job Title ... national origin, disability, genetic information, pregnancy, veteran status or any other ...

U-Haul

Customer Service Representative

Richmond, IN · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Clarksville, IN · On-site

$14.50 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Richmond, IN · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Richmond, IN · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

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National Customer Service Representative information

What does a national customer service representative do?

A National Customer Service Representative is responsible for assisting customers across the country with inquiries, complaints, and support requests related to a company’s products or services. They typically handle customer communication via phone, email, or chat, and may also coordinate with regional teams to resolve complex issues. Their main goal is to ensure customer satisfaction and maintain positive relationships on a national scale. Additionally, they may collect customer feedback to help improve company processes and offerings.

What are the key skills and qualifications needed to thrive as a national customer service representative?

To thrive as a National Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and, in some cases, product-specific certifications is important. Patience, active listening, and conflict resolution skills help you build rapport and handle challenging interactions effectively. These skills ensure efficient issue resolution, customer satisfaction, and the positive representation of the company on a national scale.

How does a national customer service representative typically collaborate with other departments to resolve customer issues?

As a National Customer Service Representative, you will frequently coordinate with teams such as sales, logistics, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves escalating complex cases, sharing customer feedback, and ensuring information flows smoothly across departments. Effective communication and teamwork are essential, as you act as a bridge between customers and internal teams to deliver consistent, high-quality service. Building strong relationships with colleagues in other departments can also open up opportunities for professional growth and future advancement.

How to get hired as a national customer service representative?

To get hired as a national customer service representative, candidates should have strong communication skills, previous experience in customer service, and proficiency with computer systems and customer management software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Demonstrating problem-solving abilities and a customer-focused attitude can improve chances of employment.

Is a National Customer Service Representative a good entry-level position?

A National Customer Service Representative is often considered a good entry-level position because it typically requires minimal prior experience and offers training in communication and problem-solving skills. It provides a foundation for careers in customer support, sales, or management and may involve working with customer relationship management (CRM) tools. However, job responsibilities can vary, and some roles may require specific certifications or technical knowledge.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for National Customer Service Representative jobs?

Cities in Indiana with the most National Customer Service Representative job openings:

National Customer Service Representative jobs near you

Customer Service Representative / CSR

Summers Plumbing Heating & Cooling

Greenfield, IN

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

153rd of 283 rated repair and maintenance companies

Job description

Summers Plumbing Heating & Cooling out of Greenfield, IN is recruiting a full-time experienced Customer Service Representative / CSR who can easily provide an out-of-this-world customer service experience in a fast-paced environment. Do you have exceptional communication skills? Can you do whatever it takes to make our customers happy? If yes, keep reading!

This position must be available to work shifts from 7 am - 5 pm. Pay for the position starts at $17/hour and up depending on experience. You will enjoy stellar benefits that include health insurance, vision, dental, life insurance, and a company-matched 401(k) plan! We also have fun trips, monthly company-sponsored activities, and a great team atmosphere! If this is the opportunity for you, apply now!


ABOUT SUMMERS OF GREENFIELD

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company, and they have true leaders
who appreciate their team members, which allows our company to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR

You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as a Customer Service Representative / CSR. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is to answer incoming client phone calls by the third ring and as well as make outbound calls. Besides providing customer service, you complete various other tasks as assigned. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!


QUALIFICATIONS

  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus!)
  • Strong verbal communication skills

Are you a talented multitasker who can sound professional yet helpful on the phone? Are you detail-oriented, outgoing, organized, and friendly? Are you a self-motivated and adaptable individual who can work independently? If so, you're the Customer Service Representative / CSR that we've been searching for!


ARE YOU READY TO JOIN OUR TEAM?

Are you a team player who is looking for a solid team to join? If yes, complete our initial 3-minute, mobile-friendly application so that we can review your information. We can't wait to meet you!


Location: 46140

What Summers Plumbing Heating & Cooling employees say

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