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Entry Level Customer Service Representative Jobs in Indiana

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. * The Entry level will typically ...

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. * The Entry level will typically ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. * The Entry level will typically ...

Belcan

Customer Service Representative

Lafayette, IN

$24/hr

... Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. - The Entry level will typically only ...

Million Air

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings, weekends, and ...

Million Air

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings, weekends, and ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Indiana

Entry Level Customer Service Representative information

See Indiana salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level customer service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Customer Service Representative jobs?

Cities in Indiana with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Entry Level Customer Service Representative

CAP Productions

Richmond, IN • On-site

$700 - $1.2K/wk

Full-time

Re-posted 6 days ago

Job description

Job Posting: Entry Level Customer Service Representative

Job Description

CAP Productions is currently seeking a highly motivated and enthusiastic individual to join our team as an Entry Level Customer Service Representative. This is a full-time position perfect for those who are looking to kick start their career in customer service. 

The Customer Service Representative plays a crucial role in the day-to-day operations of CAP Productions by ensuring customer satisfaction, resolving issues, and maintaining the professional integrity of our service standards. This position offers a unique opportunity to develop your communication and problem-solving skills in a dynamic work environment. A contribution to our team means you'll be aiding our efforts to enhance experiences, provide solutions, and drive our company’s success in the industry.

Duties and Responsibilities
  • Answer and efficiently manage all customer inquiries with a friendly and professional demeanor.
  • Provide accurate, valid, and comprehensive information to customers to assist them with their needs.
  • Collaborate with other team members to ensure consistencies in service and collective improvement on customer feedback.
  • Participate in training sessions to continuously improve your skills and knowledge for better service delivery.
  • Develop a deep understanding of our products and services to better assist customers with inquiries and troubleshooting.
Requirements
  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Friendly and professional demeanor.
  • Customer-oriented and passionate about helping others.
  • Willingness to learn about and understand CAP Productions’ services and policies.
  • Flexibility to work in shifts as required by the company.

We also offer a sign-on bonus ranging from $500 to $1000 in accordance with company policy, designed to welcome new members to our growing team.