ZipRecruiter

Log In

1

Customer Service Representative Manager Jobs in Indiana

Q5 Connections

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Evansville, Indiana, United States $ 11.00 - 13.00 (US Dollar ... Manage large amounts of incoming calls * Follow communication procedures, guidelines, and policies

dbi

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

dbi

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

dbi

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of ... Manager for resolution, helping to maintain a neat and clean store environment for our customers ...

Carpenter

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment ... Customer Service Representative: * 2+ years of experience in customer facing roles * Friendly ...

previous page

Showing results 41-60

All JobsCustomer Service Representative JobsCustomer Service Representative Manager JobsCustomer Service Representative Manager Jobs in Indiana

Customer Service Representative Manager information

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Customer Service Representative Manager jobs?

Cities in Indiana with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Q5 Connections

Evansville, IN • On-site

$15.25 - $20.75/hr

Other

Re-posted 10 hours ago

Job description

Customer Service Representative

Evansville, Indiana, United States

$ 11.00 - 13.00 (US Dollar)

About the job Customer Service Representative

We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to work at least 15 hours minimum per week
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

This position is currently only open for individuals authorized to work in the United States.

Apply