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Customer Service Representative Manager Jobs in Illinois

Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...

Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...

Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.

Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.

Customer Service Representative

Willowbrook, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Customer Service Representative Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field ...

Customer Service Representative

Burr Ridge, IL · On-site

$15.75 - $21.50/hr

Description The Customer Service Representative will be responsible for providing outstanding ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...

Customer Service Representative

Burr Ridge, IL · On-site

$15.75 - $21.50/hr

Job Type Full-time Description The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...

Customer Service Representative

Burr Ridge, IL · On-site

$15.75 - $21.50/hr

Description The Customer Service Representative will be responsible for providing outstanding ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...

Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...

Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...

Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...

Manage customer delivery performance by maintaining established On-Time Delivery (OTD) goals and ... Your profile as Customer Service Representative: * Associate's degree in a related field with a ...

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative (CSR) - Veterinary We are seeking a dedicated and compassionate ... Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ...

CSR

Lincoln, IL

$15 - $17.50/hr

Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview We ... Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ...

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative (CSR) - Veterinary Location: Lincoln, IL 62656 Position Overview We ... Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ...

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Customer Service Representative Manager information

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Illinois?

The most popular types of Customer Service Representative jobs in Illinois are:

What cities in Illinois are hiring for Customer Service Representative Manager jobs?

Cities in Illinois with the most Customer Service Representative Manager job openings:

Infographic showing various Customer Service Representative Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

CSR Manager

The Hire Solution

Oakbrook Terrace, IL • On-site

Full-time

Re-posted 17 days ago


Job description

Company Description
Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private.
Job Description
Responsible for responding to customer questions utilizing fact finding, information searching & gathering, pricing sheets, product knowledge and to resolve task-related issues.
Must use verification to ensure accuracy of information, data entry skills, routing/complexity issues.
Computer knowledge and accuracy are stressed. Able to recognize insufficient information to ensure resolving meets customer satisfaction.
The Manager will pay attention to detail, overseeing in a managerial position previously held, excellent verbal communication skills, ease with transitioning to one task to another, a background in manufacturing, call center experience is helpful.
Qualifications
A Bachelor's Degree in a related field. Manufacturing experience is helpful not required. A background in logistics or dispatching with a proven record of employment verification will suffice.
Microsoft Office Suite 2016 or recent is also preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.