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Customer Service Representative Manager Jobs in Houston, TX

W JOE SHAW LTD

Customer Service

La Porte, TX

$15 - $20.50/hr

Coordinate with CSR manager in collecting, analyzing and reporting customer data for management reporting. * Must perform job in a safe manner and observe all safety rules and guidelines. * Other ...

BARKO US LLC

Be Seen First

Customer Service Representative

Houston, TX · On-site

$18 - $23/hr

Build and manage ongoing customer relationships * Ensure strict compliance with all state ... Customer Service Representative: 3 years (Preferred) Language: * Spanish and English (Preferred ...

BARKO US LLC

Be Seen First

Customer Service Representative

Houston, TX · On-site

$18 - $23/hr

Build and manage ongoing customer relationships * Ensure strict compliance with all state ... Customer Service Representative: 3 years (Preferred) Language: * Spanish and English (Preferred ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

Living Earth

Customer Service Representative

Magnolia, TX · On-site

$15 - $16/hr

Position Information Job Title Customer Service Representative (CSR) Department Operations / Customer Service Reports To Site Manager Status Non-Exempt Essential Duties and Responsibilities 1. ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join ... Comfortable using computers and customer management software * Excellent phone and verbal ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Manager JobsCustomer Service Representative Manager Jobs in Houston, TX

Customer Service Representative Manager information

See Houston, TX salary details

$9

$17

$25

How much do customer service representative manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service representative manager in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Houston, TX?

The most popular types of Customer Service Representative jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Service Representative Manager jobs?

Cities near Houston, TX with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.

Customer Service

W JOE SHAW LTD

La Porte, TX

$15 - $20.50/hr

Full-time

Re-posted 26 days ago

Job description

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for products or services requested collecting deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible cause.
  • Maintain accurate customer account information.
  • Coordinate with CSR manager in collecting, analyzing and reporting customer data for management reporting.
  • Must perform job in a safe manner and observe all safety rules and guidelines. 
  • Other duties as assigned.          
  • High School Diploma or equivalent with a minimum of three (3) years of related CSR experience.  
  • Proficient in Microsoft Office including Excel and other job related software/e-technology/cloud based solutions.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Must demonstrate the ability to effectively communicate, negotiate and resolve customer issues ensuring business outcomes. 
  • Ability to follow specific instructions and adhere to safety guidelines.
  • Must have valid state issued Driver’s License as required to drive on company business.
  • Bilingual English-Spanish preferred.

The work is performed in an office setting with moderate noise level.  This job occasionally requires the employee to stand; walk; sit; use hands; climb stairs; balance; stoop; kneel; read; talk or hear.  The employee must lift and/or move up to 25 pounds.  Specific vision abilities include close vision and the ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should never attempt to lift more than 25 pounds. 

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