The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
Quick apply
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders ...
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
New
Quick apply
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
New
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Job Summary The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and ...
Job Summary The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and ...
Customer Service Representative
$20 - $25/hr
Customer Service Representative -- Maternity Leave Coverage (Temporary, Full-Time) Location : Calgary, AB -- Quarry Park Schedule : Full-time, temporary (maternity leave coverage), regular shift 8:00 ...
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Customer Service Representative
$20 - $25/hr
Customer Service Representative -- Maternity Leave Coverage (Temporary, Full-Time) Location : Calgary, AB -- Quarry Park Schedule : Full-time, temporary (maternity leave coverage), regular shift 8:00 ...
Customer Service Representative
Calgary, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Calgary, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
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Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
Customer Service Representative
Edmonton, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Edmonton, AB · On-site
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Quick apply
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Customer Service Representative
Medical
Dental
Vision
Retirement
The Customer Service Representative (CSR) position is responsible for providing primary customer contact. This position provides a critical role in establishing the public impression of GFL and ...
New
Customer Service Representative
Medical
Dental
Vision
Retirement
The Customer Service Representative (CSR) position is responsible for providing primary customer contact. This position provides a critical role in establishing the public impression of GFL and ...
New
The Customer Service Representative is responsible for the efficient and effective customer service at the rental counter. This position performs sales transactions, purchasing, assists in servicing ...
The Customer Service Representative is responsible for the efficient and effective customer service at the rental counter. This position performs sales transactions, purchasing, assists in servicing ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Uber Customer Service Representative information
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Full-time
Posted 16 days ago
Job description
As a part of Fix Auto’s office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop.
POSITION SUMMARY:
The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders, concentrating on preparing the final bill, and playing a crucial role in Fix Auto Sherwood North as they provide customer confidence and help assist with daily duties to help ensure the shop is running efficiently.
KEY RESPONSIBILITIES:
Customer Service:
- Answer phone calls and assist customers and vendors accordingly
- Contact customers and book their vehicles for estimates and repairs
- Work with towing companies to arrange vehicle tows and lot moves
- Answers incoming calls and completes outgoing calls as needed
- Finalize repair orders daily
- Keep all files up-to-date daily
- Document all conversations with customers and insurance representatives
- Match estimates
- Update customers on the process of their vehicle
Financials:
- Bill insurance companies and arrange payment for the total loss of vehicles
- Assist claims processors as needed with daily tasks such as checking deductibles, calling to get insurance assignments, etc.
- Help with various account receivable and payable tasks
- Prepare weekly bank deposits
- Help with bi-weekly payroll
- Shop Duties
- Assist all technicians and back-end team members when support is needed
- Cross-train with all members of the team to gain clear and accurate knowledge of the auto body process
The CSR may be responsible for other duties as needed.
EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:
EDUCATION
High School Diploma.
Post-secondary education is considered an asset.
EXPERIENCE
Experience working in a customer service role
Experience working in the autobody industry
SKILLS/KNOWLEDGE
Strong written and verbal communication skills
Customer service and professionalism skills
Ability to work independently
Highly organized
Able to effectively communicate both verbally and in writing and read and interpret blueprints