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Customer Service Assistant Jobs in Virginia (NOW HIRING)

Brookfield

Customer Service Assistant

Richmond, VA

$17 - $23.50/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

IHOP

Service Assistant

Sterling, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Winchester, VA · On-site

$13.75 - $18.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Sterling, VA · On-site

$15 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Leesburg, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Ashburn, VA · On-site

$15.25 - $20.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Ford's Garage

Service Assistant

Glen Allen, VA · On-site

$14 - $18.50/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest ...

US Tech Solutions

Customer Service

Chesapeake, VA

$16.50 - $21.75/hr

CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with ... Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor ...

Dollartree

Customer Service

Round Hill, VA · On-site

$15.50 - $21.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Assistant information

See Virginia salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Virginia? The most popular types of Customer Service jobs in Virginia are:
What are popular job titles related to Customer Service Assistant jobs in Virginia? For Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Virginia look for? The top searched job categories for Customer Service Assistant jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Assistant jobs? Cities in Virginia with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $41,294 per year, or $19.9 per hour.

Customer Service Assistant

Brookfield

Richmond, VA

$17 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

A Brief Overview

The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application.

This role will work onsite 5x per week from our Omaha NE or Richmond VA office location.

Must be willing to work one Saturday per month for 2-4 hours.

Essential Job Responsibilities

  • Assist Product Systems Specialist in providing business support for the department's Rate, Quote, Bind, Issue (RQBI) system.
  • Work with our external agents and internal users with questions regarding the RQBI system.
  • Providing excellent customer service, answer incoming inquiries, assist with application access needs, researching questions, escalating questions, etc.
  • This individual is expected to form relationships with various support units such as IT Colony Rater programming team, Actuary, Filing, and Product Management.
  • Assist with testing changes to the RQBI system and track results of those tests.
  • Download MVRs from the current MVR vendor to the company system.
  • Set up invoices from our external agents for reimbursement.
  • Other duties as assigned.

Job Requirements

  • Excellent customer service skills
  • Must display a professional demeanor
  • General knowledge of Word, Excel, and Outlook.
  • Detail-oriented with initiative and ability to work in fast-paced environment.
  • Ability to work in a team environment.
  • Strong oral/written communication skills.
  • High school diploma or equivalent required.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.


Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.


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