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Customer Service Assistant Jobs in Virginia (NOW HIRING)

GovernmentJobs.com

Customer Service Assistant

Leesburg, VA · On-site

$17.50 - $24/hr

Customer Service Assistant Loudoun County's Department of Parks, Recreation, and Community Service is seeking qualified applicants for a full-time Customer Service Assistant. Following the directives ...

New

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

CityParking

Office & Customer Service Assistant

Richmond, VA · On-site

$16.50 - $21.75/hr

Office & Customer Service Assistant -- Part-Time CityParking Inc., a locally owned parking management company, is hiring a friendly, detail-oriented Office & Customer Service Assistant to join our ...

Byrider

Service Assistant

Roanoke, VA

$14.75 - $19.50/hr

Schedule customer service appointments * Order parts * Order shop supplies & bill out accordingly * Complete service repair orders * Assist the Service Manager and General Manager Service Assistant ...

Byrider

Service Assistant

Roanoke, VA · On-site

$14.75 - $19.50/hr

Schedule customer service appointments * Order parts * Order shop supplies & bill out accordingly * Complete service repair orders * Assist the Service Manager and General Manager Service Assistant ...

Byrider

Service Assistant

Roanoke, VA · On-site

$14.75 - $19.50/hr

Schedule customer service appointments * Order parts * Order shop supplies & bill out accordingly * Complete service repair orders * Assist the Service Manager and General Manager Service Assistant ...

IHOP

Service Assistant

Sterling, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

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Customer Service Assistant information

See Virginia salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What are popular job titles related to Customer Service Assistant jobs in Virginia?

For Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Virginia look for?

The top searched job categories for Customer Service Assistant jobs in Virginia are:

What cities in Virginia are hiring for Customer Service Assistant jobs?

Cities in Virginia with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,294 per year, or $19.9 per hour.

Customer Service Assistant

GovernmentJobs.com

Leesburg, VA • On-site

$17.50 - $24/hr

Other

Posted 2 days ago

New

Job description

Customer Service Assistant

Loudoun County's Department of Parks, Recreation, and Community Service is seeking qualified applicants for a full-time Customer Service Assistant. Following the directives of the designated supervisor, the individual is tasked with providing customer service and administrative support for the assigned department. This role is centered on providing services, information, and support to the public, while also managing daily tasks such as handling mail, phone communications, filing, registration, fee collection, counter assistance, and data entry administrative functions for the designated department. The Customer Service Assistant may issue work instructions or provide directions to volunteers and other designated personnel. We are currently hiring for the following location:

  • Claude Moore Recreation & Community Center, Sterling, VA

Responsibilities include, but are not limited to:

  • Provides courteous and timely customer service to County staff, vendors, citizens, and other visitors; guides customers to the appropriate personnel.
  • Oversees the handling of files and records within the department; facilitates the retrieval and reproduction of necessary reports for the Department.
  • Oversees telephone communications within the office.
  • May carry out additional critical job responsibilities pertinent to the specific role and departmental assignment.

Hiring salary commensurate with experience.

Minimum Qualifications:

  • High School diploma or equivalent and one (1) year of related work experience in a clerical position involving contact with the public and working with automated systems. Or the equivalent combination of education and experience.

Preferred Qualifications:

  • Bachelor's degree in Recreation, Leisure Studies, or related field
  • At least one (1) year of work experience in customer service and/or front desk operations ideally in a recreation or community center setting.
  • Experience working RecTrac Point-of-Sale System.
  • CPRP-Certified Park & Recreation Professional.
  • Bilingual skills are preferred.

Job Contingencies and Special Requirements:

  • Must undergo criminal, credit, and DMV background checks. Driver's license must be valid, and driving record must be good. The driver's record may be subject to an annual review to ensure ongoing qualification. The work schedule may be altered according to operational hours and can include both weekdays and weekends to fulfill business needs and address times of increased facility usage.

Equal Employment Opportunity: Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation: Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at 703-777-0213 or email Human Resources.

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