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Customer Service Assistant Jobs in Reston, VA (NOW HIRING)

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

Colonial Parking

CUSTOMER SERVICE ASSISTANT-BIL

Washington, DC · On-site

$19.50 - $27/hr

Customer Service Assistant The Customer Service Assistant is the first point of contact for patients, families, and visitors at the parking facility. This role provides exceptional customer service ...

IHOP

Service Assistant

Sterling, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Leesburg, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Ashburn, VA · On-site

$15.25 - $20.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Sterling, VA · On-site

$15 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Dexis

Facilities Service Assistant

Washington, DC

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Luminis Health

Customer Information Assistant

Lanham, MD · On-site

$17.25 - $23.75/hr

Directs patients and visitors to appropriate hospital departments or services. * Protects Hospital ... Two years of previous customer service experience, preferably worked in a healthcare environment.

Dexis

Facilities Service Assistant

Washington, DC · On-site

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Sherwin-Williams

Customer Service Specialist

Rockville, MD · On-site

$17.25 - $23/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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How much do customer service assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service assistant in Reston, VA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Reston, VA?

The most popular types of Customer Service jobs in Reston, VA are:

What are popular job titles related to Customer Service Assistant jobs in Reston, VA?

For Customer Service Assistant jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Reston, VA look for?

The top searched job categories for Customer Service Assistant jobs in Reston, VA are:

What cities near Reston, VA are hiring for Customer Service Assistant jobs?

Cities near Reston, VA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,332 per year, or $20.8 per hour.

Customer Service Assistant

eCruit

Mclean, VA • On-site

$800 - $1.2K/wk

Other

Re-posted 5 days ago

Job description

Overview
Reference
CSSR McLean US
Salary
$800 - $1,200/week + Benefits
Job Location
- United States -- Virginia -- McLean
Job Type
Permanent
Posted
18 June 2026
Customer Service and Sales Representative
Location: McLean, Virginia 22102
Company: NOVA Acquisitions
Compensation: Base Salary $800-$1,200 weekly + commission
Job Type: Full-Time
Work Environment: In-person, promotional events, face-to-face customer interaction
About NOVA Acquisitions
At NOVA Acquisitions, we specialize in outsourced sales, marketing, and brand development, helping businesses grow smarter, faster, and with lasting impact. We are not just a service provider; we are a strategic partner that works closely with each brand to align with their goals and deliver measurable results.
Through market research, sales generation, promotional campaigns, and direct customer engagement, we help companies expand their reach, strengthen brand awareness, and increase customer acquisition. Our team focuses on building strong relationships, creating memorable customer experiences, and representing brands with professionalism, energy, and integrity.
Job Summary
NOVA Acquisitions is seeking a motivated and outgoing Customer Service and Sales Representative to join our growing team in McLean, Virginia. This role is ideal for someone who enjoys working face-to-face with people, has strong communication skills, and is interested in building a career in sales, marketing, customer service, and brand representation.
As a Customer Service and Sales Representative, you will represent our clients at promotional events, engage directly with customers, provide product and service information, answer questions, and assist with customer enrollment or sales opportunities. This is an in-person role focused on creating positive customer experiences while helping our clients grow their customer base.
The ideal candidate is energetic, professional, goal-oriented, and comfortable interacting with customers in a fast-paced promotional event environment.
Responsibilities
  • Represent client brands professionally at promotional events and in-person marketing campaigns.
  • Engage with customers face-to-face to provide information about products and services.
  • Answer customer questions and address concerns in a friendly and professional manner.
  • Assist customers with product knowledge, service options, and enrollment or sales processes.
  • Identify customer needs and recommend appropriate products or services.
  • Support sales efforts by creating positive customer interactions and building trust.
  • Handle customer inquiries and provide accurate information about current promotions.
  • Resolve basic customer concerns or direct customers to the appropriate support channels when needed.
  • Maintain knowledge of client products, services, promotions, and campaign updates.
  • Document and update customer information based on interactions when required.
  • Work closely with the team to meet daily and weekly sales and customer service goals.
  • Maintain a positive attitude and professional appearance during all customer interactions.
Qualifications
  • Previous experience in customer service, sales, retail, hospitality, marketing, or related fields is preferred but not required.
  • Strong communication and interpersonal skills.
  • Comfortable speaking with customers in person.
  • Ability to build rapport and create positive customer experiences.
  • Positive, professional, and outgoing personality.
  • Ability to work in a team-oriented environment.
  • Strong work ethic and willingness to learn.
  • Ability to prioritize tasks and manage multiple customer interactions.
  • Goal-driven mindset with interest in sales and customer service.
  • Reliable, punctual, and professional.
What We Offer
  • Weekly base salary of $800-$1,200 plus commission opportunities.
  • Hands-on training in sales, customer service, marketing, and brand representation.
  • Career growth opportunities within the company.
  • Supportive and team-focused work environment.
  • Opportunity to represent well-known client brands.
  • Experience in promotional events, direct marketing, and face-to-face sales.
  • Performance-based advancement opportunities.

Ideal Candidate
The ideal candidate is someone who enjoys interacting with people, is confident in face-to-face communication, and wants to grow professionally in a sales and marketing environment. This position is a great opportunity for individuals who are motivated, eager to learn, and ready to develop valuable business, communication, and leadership skills.
Apply Today
If you are energetic, professional, and ready to grow with a company that values hard work, customer service, and results, NOVA Acquisitions would love to meet you.
Join our team and start building your career in sales, marketing, and customer engagement.

Apply