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Customer Service Assistant Jobs in Reston, VA (NOW HIRING)

Alphabe Insight

Customer Service Assistant

Washington, DC

$19.50 - $27/hr

Customer Service Assistant At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We ...

Biz Voice Boost

Customer Service Assistant

Washington, DC

$19.50 - $27/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

New

Alphabe Insight Inc

Customer Service Assistant

Washington, DC · On-site

$19.50 - $27/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the frontline ambassador of our company, ensuring every customer interaction ...

Ecruit

Customer Service Assistant

Mclean, VA

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

IHOP

Service Assistant

Leesburg, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Sterling, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Sterling, VA · On-site

$15 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Ashburn, VA · On-site

$15.25 - $20.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

The Midtown Group

Be Seen First

Customer Service Representative

Fairfax, VA · On-site

$22 - $23/hr

Loan Servicing: Assist with loan support duties including processing payments, providing principal ... Strong ability to navigate multiple screens and CRM systems simultaneously while communicating ...

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All JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Reston, VA

Customer Service Assistant information

See Reston, VA salary details

$12

$20

$29

How much do customer service assistant jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer service assistant in Reston, VA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is CSR a good entry level position?

Customer Service Assistant roles are typically considered good entry-level positions because they often require minimal prior experience and focus on developing communication and problem-solving skills. These roles usually involve working with customer management systems and may require basic computer skills, making them accessible for those starting their careers.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a Customer Service Assistant?

A Customer Service Assistant provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What are popular job titles related to Customer Service Assistant jobs in Reston, VA? For Customer Service Assistant jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Reston, VA look for? The top searched job categories for Customer Service Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Service Assistant jobs? Cities near Reston, VA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 17% Part Time, 2% Temporary, 11% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,332 per year, or $20.8 per hour.

Customer Service Assistant

Alphabe Insight

Washington, DC

$19.50 - $27/hr

Other

Posted 27 days ago

Job description

Customer Service Assistant

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the frontline ambassador of our company, ensuring every customer interaction is handled with professionalism, empathy, and efficiency. The ideal candidate is passionate about delivering exceptional service, resolving issues promptly, and maintaining a positive customer experience.

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers in placing orders and provide detailed product information.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Update customer records accurately and maintain detailed documentation of interactions.
  • Collaborate with other departments to address and solve customer concerns.

Proven experience in a customer service or related role.

Excellent verbal and written communication skills.

Strong problem-solving abilities and a customer-focused mindset.

Ability to handle multiple tasks and work effectively under pressure.

Proficiency with customer service software and basic computer skills.

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and supportive work environment
  • Skill development and ongoing learning opportunities
  • Exposure to diverse projects and industry experience

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