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Hourly Live Chat Jobs in Reston, VA (NOW HIRING)

ASE

Customer Care Representative

Leesburg, VA · Remote

$21 - $22/hr

Handle live chat sessions to assist customers with various inquiries. * * Provide exceptional service by understanding customer needs and offering accurate and helpful information. * Account ...

ASE

Customer Care Representative

Leesburg, VA · Remote

Handle live chat sessions to assist customers with various inquiries. * * Provide exceptional service by understanding customer needs and offering accurate and helpful information. * Account ...

XACT

Customer Service Specialist - VA

Woodbridge, VA · Remote

$14.99 - $15/hr

What You'll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and ...

Akina Pharmacy

Customer Service Representative

Sterling, VA · On-site +1

$17 - $22/hr

Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and ...

CryptoGex

Customer Service Representative

Washington, DC · On-site

$18.50 - $28.50/hr

... live events. Position Overview We are looking for a dependable and customer-focused Customer ... Respond to customer inquiries via phone, email, and chat in a timely manner * Provide accurate ...

KACE

Linguist - (Nigerian Pidgin)

Ashburn, VA · On-site

$55/hr

Non-exempt (eligible for overtime) Hourly: $55.00 About KACE: KACE delivers technology-enabled ... Listen to live or recorded communications in Nigerian Pidgin and produce verbal and written ...

KACE

Linguist - (Thai)

Ashburn, VA · On-site

$40/hr

Non-exempt (eligible for overtime) Hourly: $40.00 About KACE: KACE delivers technology-enabled ... Listen to live or recorded communications in Thai and produce verbal and written synopses and ...

KACE

Linguist - (Jamaican Patois)

Ashburn, VA · On-site

$40/hr

Non-exempt (eligible for overtime) Hourly: $40.00 Travel: 100% Travel to client sites is required ... Listen to live or recorded communications in Jamaican Patois and produce verbal and written ...

KACE

Linguist - (Norwegian)

Ashburn, VA · On-site

$33/hr

Non-exempt (eligible for overtime) Hourly: $33.00 About KACE: KACE delivers technology-enabled ... Listen to live or recorded communications in Norwegian and produce verbal and written synopses and ...

KACE

Linguist - (Acehnese)

Ashburn, VA · On-site

$40/hr

Non-exempt (eligible for overtime) Hourly: $40.00 Travel: Travel to client sites is required About ... Listen to live or recorded communications in Acehnese and produce verbal and written synopses and ...

KACE

Linguist - (Indonesian)

Ashburn, VA · On-site

$35/hr

Non-exempt (eligible for overtime) Hourly: $35.00 Travel: Travel to client sites is required for ... Listen to live or recorded communications in Indonesian and produce verbal and written synopses and ...

KACE

Linguist - (Uzbek)

Ashburn, VA · On-site

$35/hr

Non-exempt (eligible for overtime) Hourly: $35.00 Travel: Travel to client sites is required About ... Listen to live or recorded communications in Uzbek and produce verbal and written synopses and ...

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Hourly Live Chat information

See Reston, VA salary details

$12

$22

$30

How much do hourly live chat jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for hourly live chat in Reston, VA is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $25.77 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Reston, VA? The most popular types of Live Chat jobs in Reston, VA are:
What are popular job titles related to Hourly Live Chat jobs in Reston, VA? For Hourly Live Chat jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Hourly Live Chat jobs in Reston, VA look for? The top searched job categories for Hourly Live Chat jobs in Reston, VA are:
What cities near Reston, VA are hiring for Hourly Live Chat jobs? Cities near Reston, VA with the most Hourly Live Chat job openings:
Hourly Live Chat jobs near you

Customer Service Representative

Business Integra

Greenbelt, MD • On-site

$16.25 - $22/hr

Full-time

Posted 20 days ago

Job description

Job Title: Customer Service Representative
Location: Lanham, MD- Hybrid
Business Integra Inc. is seeking a Customer Service Representative (CSR). This is an exciting opportunity for a customer-focused professional who enjoys solving problems, communicating with customers, and delivering exceptional service.
As a Customer Service Representative, you will serve as the first point of contact for federal government customers, providing support via phone, email, and live chat. You'll work closely with our Customer Care and Order Management teams to ensure a seamless customer experience while maintaining the highest standards of accuracy and professionalism.
Key Responsibilities
  • Respond to customer inquiries via phone, email, and live chat.
  • Provide timely, accurate, and professional customer support.
  • Document customer interactions and manage support tickets using ServiceNow.
  • Review and process customer orders with a high level of accuracy.
  • Troubleshoot customer issues and coordinate resolutions with internal teams.
  • Serve as a customer advocate by identifying opportunities to improve service delivery.
  • Deliver an outstanding customer experience with every interaction.
  • Support customer training sessions and events as needed (less than 10% travel).
  • Work extended hours, including occasional weekends, during peak ordering periods (August and September).
  • Perform additional duties as assigned.

Required Qualifications
  • High School Diploma with 4+ years of customer service experience in a professional business environment, or a Bachelor's degree.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and customer relationship skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office Suite and web-based business applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications
  • Experience using ServiceNow or similar customer support platforms.
  • Previous experience supporting U.S. Federal Government customers or contracts.
  • Experience in order management or customer operations is a plus.

Business Integra, Inc. and our affiliates are equal opportunity employers, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.
We utilize e-Verify to check employment authorization.
EEO/AA/F/M/Vet/Disabled

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