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Hourly Live Chat Jobs in Reston, VA (NOW HIRING)

Customer Service Representative

Hamilton, VA · On-site

$16.50 - $22.25/hr

Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and ...

... live events. Position Overview We are looking for a dependable and customer-focused Customer ... Respond to customer inquiries via phone, email, and chat in a timely manner * Provide accurate ...

Non-exempt (eligible for overtime) Hourly: $35.00 About KACE: KACE delivers technology-enabled ... Listen to live or recorded communications in Romani and produce verbal and written synopses and ...

Non-exempt (eligible for overtime) Hourly: $55.00 About KACE: KACE delivers technology-enabled ... Listen to live or recorded communications in Nigerian Pidgin and produce verbal and written ...

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Hourly Live Chat information

See Reston, VA salary details

$12

$22

$30

How much do hourly live chat jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hourly live chat in Reston, VA is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $25.77 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Reston, VA?

The most popular types of Live Chat jobs in Reston, VA are:

What are popular job titles related to Hourly Live Chat jobs in Reston, VA?

For Hourly Live Chat jobs in Reston, VA, the most frequently searched job titles are:

What cities near Reston, VA are hiring for Hourly Live Chat jobs?

Cities near Reston, VA with the most Hourly Live Chat job openings:

Temporary Membership Support Associate (Hybrid-Friendly)

Hawthorne Lane

Washington, DC • On-site

$19.75 - $27.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

As a Temporary Membership Support Associate for this well-established membership nonprofit, you will be the first point of contact for members and customers via phone, email, and live chat. The ideal professional has prior experience in customer service, retail, or membership support, ultra-superior communication skills, and the ability to handle inquiries with professionalism and care. If you enjoy helping others and solving problems, this opportunity could be a great fit for you!


Key Responsibilities:

  • Provide direct assistance to members and customers via all channels (phone, email and live chat features) regarding inquiries, renewals, and general account needs.
  • Support member engagement by answering questions about benefits, events, and policies.
  • Assist members with online access and troubleshoot technical issues as needed.
  • Accurately update and maintain records in the membership database.
  • Collaborate with internal teams to ensure timely responses to member concerns.
  • Represent the membership team at events as needed.

Why You’ll Love Working Here:

  • A nonprofit environment where member experience is a top priority.
  • Hybrid work model with 4-7 days in-office per month; candidates must be able to adjust their schedule to meet the needs of the Washington, DC nonprofit.
  • Global, mission-driven nonprofit within the STEM field.

What We’re Looking For:

  • Customer-focused. You have at least one year of customer service, retail, membership support or adjacent experience. You enjoy helping others and are skilled at delivering excellent service.
  • Highly communicative. You are professional, articulate, and comfortable handling inquiries across multiple channels.
  • Organized. You can manage multiple priorities while maintaining accuracy and attention to detail.
  • Tech-savvy. You’re comfortable with databases and CRM systems, as well as Microsoft Office tools.


The hourly listed reflects the anticipated compensation range for this position. Actual compensation will be determined based on relevant experience, qualifications, location, business considerations, and internal equity. Final offer amounts are determined at the employer’s discretion.


Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.