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Hourly Live Chat Jobs (NOW HIRING)

Live Chat Agent

Manhattan, NY · On-site

$17 - $22.75/hr

Live Chat Agent The Live Chat Agent is responsible for providing real‑time support to customers ... Compensation includes a competitive hourly rate, paid training, and potential performance‑based ...

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Atlanta, Georgia, United States About the Job Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses ...

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to ...

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and ...

Job Overview Withum Wealth Company is seeking a dedicated and professional Work-from-Home Live Chat ... A competitive hourly wage of $20 - $30 USD . * The flexibility and convenience of a fully remote ...

New

Respond promptly and professionally to customer inquiries via live chat during assigned shifts. * Diagnose and resolve customer issues related to account access, billing, technical errors, and ...

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Hourly Live Chat information

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$12

$21

$28

How much do hourly live chat jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for hourly live chat in the United States is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

More about Hourly Live Chat jobs
What cities are hiring for Hourly Live Chat jobs? Cities with the most Hourly Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Hourly Live Chat jobs? States with the most job openings for Hourly Live Chat jobs include:
Infographic showing various Hourly Live Chat job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,431 per year, or $21.8 per hour.

$17 - $22.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Live Chat Agent 

The Live Chat Agent is responsible for providing real‑time support to customers through online chat platforms. This role is ideal for someone who communicates clearly, types quickly, and enjoys helping people in a digital environment. As a remote team member, the agent ensures customers receive accurate information, timely responses, and a positive experience with every interaction.

In this position, the agent will manage multiple chat conversations at once, troubleshoot basic issues, and escalate complex concerns when necessary. The ideal candidate is detail‑oriented, patient, and able to follow structured guidelines while maintaining a friendly and professional tone. Training is provided, and high performers may have opportunities to advance into senior support, QA, or team lead roles.

Key Responsibilities
  • Respond to customer inquiries through live chat and messaging channels

  • Provide accurate information regarding products, services, and account details

  • Troubleshoot basic issues and escalate complex cases when needed

  • Maintain response time and quality standards

  • Document interactions and update customer records in the CRM system

  • Manage multiple chat conversations simultaneously

  • Follow scripts, guidelines, and brand voice requirements

  • Identify recurring issues and report trends to supervisors

Required Qualifications
  • Strong written communication skills

  • Fast, accurate typing skills (40–50+ WPM preferred)

  • Ability to multitask and manage several chats at once

  • Comfort using chat platforms and CRM tools

  • High attention to detail and accuracy

  • Ability to work independently in a remote environment

  • Reliable internet connection and computer access

Preferred Qualifications
  • Previous experience in customer service or chat support

  • Familiarity with help desk tools (Zendesk, Intercom, Freshdesk, etc.)

  • Basic troubleshooting skills

  • Experience supporting e‑commerce, SaaS, or service‑based companies

Work Environment & Compensation

This is a fully remote position with flexible scheduling depending on business needs. The environment is fast‑paced, supportive, and focused on delivering excellent customer experiences. Compensation includes a competitive hourly rate, paid training, and potential performance‑based incentives.