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Altice One Customer Service Jobs (NOW HIRING)

1840 & Company

Tier 1 - Customer Service

$16.50 - $22.25/hr

Fluent, conversational, and natural English proficiency. * 1+ year of contact center and/or customer service experience, including handling escalated cases. * Excellent verbal & written communication ...

Leaders Furniture

Customer Service

Largo, FL · On-site

$16/hr

Our #1 goal is simple: "A Happy Customer the First Time." As a member of our Solutions Center team ... Provide caring, one-on-one customer service to resolve issues and create happy, loyal customers

Leaders

Customer Service

Largo, FL

$13.75 - $18.75/hr

Our #1 goal is simple: "A Happy Customer the First Time." As a member of our Solutions Center team ... Provide caring, one-on-one customer service to resolve issues and create happy, loyal customers

Recology

Customer Service Representative 1

Fortuna, CA · On-site

Recology Eel River THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are ...

Recology

THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or ...

Dollartree

customer service 1

Seat Pleasant, MD · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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How much do altice one customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for altice one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Altice One Customer Service vs Cable Technician?

AspectAltice One Customer ServiceCable Technician
Required CredentialsCustomer service skills, basic technical knowledge, high school diplomaTechnical certifications, technical training, high school diploma or equivalent
Work EnvironmentIndoor, office or customer locationFieldwork, on-site at customer locations
Employer & IndustryTelecommunications, cable service providersTelecommunications, cable installation companies

Altice One Customer Service representatives primarily handle customer inquiries, troubleshoot basic issues, and provide support remotely or in-office. Cable Technicians perform on-site installations, repairs, and technical troubleshooting. While both roles require technical knowledge and customer interaction, the Customer Service role focuses on support and communication, whereas the Technician role involves hands-on technical work at customer locations.

What is an Altice One Customer Service representative?

An Altice One Customer Service representative is a professional who assists customers with issues related to Altice One products and services, such as cable TV, internet, and phone. They handle inquiries about billing, technical support, service installations, and troubleshooting. Their goal is to provide prompt and effective solutions, ensuring customer satisfaction and a smooth experience with Altice One services.

What are the key skills and qualifications needed to thrive as an Altice One Customer Service Representative, and why are they important?

To thrive as an Altice One Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Altice One product knowledge is typically required. Patience, active listening, and a positive attitude help you excel when handling customer inquiries and resolving issues. These skills ensure efficient and satisfactory customer support, fostering loyalty and upholding the company's reputation.

What are some common challenges faced by Altice One Customer Service representatives, and how are they typically addressed?

Altice One Customer Service representatives often encounter challenges such as handling high call volumes, assisting customers with technical troubleshooting, and resolving billing inquiries. These challenges are addressed through comprehensive training, access to knowledge bases, and ongoing support from supervisors and team leads. Collaboration with technical teams and escalation protocols also help ensure complex issues are resolved efficiently, while regular feedback sessions support continuous improvement and skill development.
More about Altice One Customer Service jobs
What job categories do people searching Altice One Customer Service jobs look for? The top searched job categories for Altice One Customer Service jobs are:
Altice One Customer Service jobs near you
Tier 1 - Customer Service

Tier 1 - Customer Service

1840 & Company

Remote

$16.50 - $22.25/hr

Other

Posted 10 days ago

Job description

Customer Service Representative

We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax.

Key Responsibilities:
  • Customer Service – Voice Support
  • Assist customers with basic product questions, order processes, shipping details, and website guidance.
  • Provide updates on existing orders, assist with creating customer accounts, and help place standard orders.
  • Handle escalated customer concerns and ensure satisfactory resolutions.
  • Customer Service – Non-Voice Support
  • Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations.
  • Respond promptly and professionally to customer inquiries and complaints.
  • Ensure accurate documentation of interactions and resolutions.
  • Customer Account Management
  • Assist in managing Reseller Accounts by setting up new accounts in M3.
  • Support UPS Claims by researching lost packages, initiating traces, and assisting with claims processing.
  • Outbound Lead Generation
  • Identify new potential customers to expand brand presence.
  • Conduct internet research, outbound calls, and email outreach to generate leads.
Qualifications & Requirements:
  • Fluent, conversational, and natural English proficiency.
  • 1+ year of contact center and/or customer service experience, including handling escalated cases.
  • Excellent verbal & written communication skills with a professional and empathetic demeanor.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Typing speed of 20+ WPM.
  • Ability to work independently and manage time effectively.
  • Reliable and punctual.

Why Join Us?

  • Work in a dynamic and supportive environment.
  • Opportunity for career advancement.
  • Hands-on training and professional development.
  • Competitive hourly pay and benefits.
  • If you are passionate about providing exceptional customer service, thrive in a fast-paced environment, and meet the qualifications listed above, we encourage you to apply today!

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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