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Altice One Customer Service Jobs (NOW HIRING)

Recology Service Center

THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or ...

Million Air

Customer Service Manager

Birmingham, AL · On-site

Responsibilities and Duties 1. Greet customers in a friendly, professional manner 2. Supervise the customer service team prioritizing, assigning and monitor work, provide training as required 3. ...

Dollartree

customer service 1

Seat Pleasant, MD · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

customer service 1

Tyler, TX · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

YOUNGWILLIAMS INC

CSR 1

Livonia, MI · On-site

$14.25 - $19.25/hr

Summary of Position The CSR 1 is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center. Essential Job Requirements

Huntington

Customer Service Specialist 1

Minnetonka, MN · On-site +1

$22 - $27.50/hr

Minimum of 1 year of customer service experience required High School Diploma or GED Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office ...

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Altice One Customer Service information

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How much do altice one customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for altice one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Altice One Customer Service vs Cable Technician?

AspectAltice One Customer ServiceCable Technician
Required CredentialsCustomer service skills, basic technical knowledge, high school diplomaTechnical certifications, technical training, high school diploma or equivalent
Work EnvironmentIndoor, office or customer locationFieldwork, on-site at customer locations
Employer & IndustryTelecommunications, cable service providersTelecommunications, cable installation companies

Altice One Customer Service representatives primarily handle customer inquiries, troubleshoot basic issues, and provide support remotely or in-office. Cable Technicians perform on-site installations, repairs, and technical troubleshooting. While both roles require technical knowledge and customer interaction, the Customer Service role focuses on support and communication, whereas the Technician role involves hands-on technical work at customer locations.

What is an Altice One Customer Service representative?

An Altice One Customer Service representative is a professional who assists customers with issues related to Altice One products and services, such as cable TV, internet, and phone. They handle inquiries about billing, technical support, service installations, and troubleshooting. Their goal is to provide prompt and effective solutions, ensuring customer satisfaction and a smooth experience with Altice One services.

What are the key skills and qualifications needed to thrive as an Altice One Customer Service Representative, and why are they important?

To thrive as an Altice One Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Altice One product knowledge is typically required. Patience, active listening, and a positive attitude help you excel when handling customer inquiries and resolving issues. These skills ensure efficient and satisfactory customer support, fostering loyalty and upholding the company's reputation.

What are some common challenges faced by Altice One Customer Service representatives, and how are they typically addressed?

Altice One Customer Service representatives often encounter challenges such as handling high call volumes, assisting customers with technical troubleshooting, and resolving billing inquiries. These challenges are addressed through comprehensive training, access to knowledge bases, and ongoing support from supervisors and team leads. Collaboration with technical teams and escalation protocols also help ensure complex issues are resolved efficiently, while regular feedback sessions support continuous improvement and skill development.
More about Altice One Customer Service jobs
What job categories do people searching Altice One Customer Service jobs look for? The top searched job categories for Altice One Customer Service jobs are:
Altice One Customer Service jobs near you
Infographic showing various Altice One Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 94% Part Time, 2% Temporary, and 1% Nights. Highlights an 19% Hybrid, and 81% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - Tier 1

Customer Service Representative - Tier 1

WINDSOR FASHIONS LLC

Santa Fe Springs, CA • On-site

$17 - $19.50/hr

Full-time

Posted 16 days ago

Job description

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments.
Essential Job Functions:
  • Provide amazing (above and beyond) service across multiple channels simultaneously, including but not limited to phone calls, live chats, emails and text messages, while maintaining a high volume level of accuracy, professionalism and customer service.
  • Provides exceptional customer service leveraging strong problem solving and professional communication skills
  • Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer
  • Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues
  • Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction
  • Adheres to Customer Service procedures to handle escalation process for tier 2/3
  • Works as a team member and reports issues to management that are important to area/process improvement.
  • Uses appropriate judgment in upward communication regarding department or employee concerns.
  • Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc...)
  • Continuously adhering to our Quality Assurance standards
  • Contributes to team effort to help achieve department objectives
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Job Qualifications/Requirements:
  • Knowledge of Zendesk is a plus
  • Available during business hours, including evenings and weekends and holidays.
  • Be a creative problem solver
  • Comfortable working in a high stress fast changing environment
  • Polite, friendly attitude to deal pleasantly with customers and agents
  • Cheerful, engaged, and uplifting tone during customer interactions
  • Reliable in Attendance & Punctuality
  • Ability to work under deadlines
  • Strong multi-tasking skills
  • Type 45 WPM
  • Clear and articulate speaking voice
  • Command of the English language
  • Bilingual in Spanish a plus
  • Computer/Internet skills/Word/Excel
  • Mathematical skills
  • Organizational Skills
  • HS Diploma

Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply.
WINDSOR EQUAL OPPORTUNITY EMPLOYER

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