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Altice One Customer Service Jobs (NOW HIRING)

Sweve Tech LTD

Customer Service Representative

$20 - $29/hr

Customer Service Representative Sweve Tech LTD is looking for a skilled and dedicated Remote ... Key Responsibilities 1. Customer Support and Communication: - Respond promptly to customer ...

Sweve Tech Ltd

Customer Service Representative

$20 - $29/hr

Customer Service Representative Sweve Tech LTD is looking for a skilled and dedicated Remote ... Key Responsibilities 1. Customer Support and Communication: - Respond promptly to customer ...

Duravant

Customer Service Rep 1

Sussex, WI · On-site

$15.75 - $21.25/hr

Customer Service Rep 1 Pattyn North America, headquartered in Sussex, WI, delivers turnkey automated packaging solutions that support the end-of-line operations. Our systems are engineered for ...

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How much do altice one customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for altice one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Altice One Customer Service representative?

An Altice One Customer Service representative is a professional who assists customers with issues related to Altice One products and services, such as cable TV, internet, and phone. They handle inquiries about billing, technical support, service installations, and troubleshooting. Their goal is to provide prompt and effective solutions, ensuring customer satisfaction and a smooth experience with Altice One services.

What are the key skills and qualifications needed to thrive as an Altice One Customer Service representative?

To thrive as an Altice One Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Altice One product knowledge is typically required. Patience, active listening, and a positive attitude help you excel when handling customer inquiries and resolving issues. These skills ensure efficient and satisfactory customer support, fostering loyalty and upholding the company's reputation.

What are some common challenges faced by Altice One Customer Service representatives, and how are they typically addressed?

Altice One Customer Service representatives often encounter challenges such as handling high call volumes, assisting customers with technical troubleshooting, and resolving billing inquiries. These challenges are addressed through comprehensive training, access to knowledge bases, and ongoing support from supervisors and team leads. Collaboration with technical teams and escalation protocols also help ensure complex issues are resolved efficiently, while regular feedback sessions support continuous improvement and skill development.

What is the difference between Altice One Customer Service vs Cable Technician?

AspectAltice One Customer ServiceCable Technician
Required CredentialsCustomer service skills, basic technical knowledge, high school diplomaTechnical certifications, technical training, high school diploma or equivalent
Work EnvironmentIndoor, office or customer locationFieldwork, on-site at customer locations
Employer & IndustryTelecommunications, cable service providersTelecommunications, cable installation companies

Altice One Customer Service representatives primarily handle customer inquiries, troubleshoot basic issues, and provide support remotely or in-office. Cable Technicians perform on-site installations, repairs, and technical troubleshooting. While both roles require technical knowledge and customer interaction, the Customer Service role focuses on support and communication, whereas the Technician role involves hands-on technical work at customer locations.

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What job categories do people searching Altice One Customer Service jobs look for?

The top searched job categories for Altice One Customer Service jobs are:

Altice One Customer Service jobs near you
Infographic showing various Altice One Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sweve Tech LTD

Remote

$20 - $29/hr

Other

Medical, Dental, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction. The ideal candidate will be a proactive communicator, problem-solver, and a team player who can work independently in a remote setting.

Key Responsibilities

1. Customer Support and Communication:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Address customer concerns, troubleshoot issues, and provide accurate solutions.

- Maintain a positive and professional demeanor while managing customer interactions.

2. Issue Resolution and Follow-Up:

- Resolve customer complaints effectively by determining the root cause and offering appropriate resolutions.

- Escalate complex issues to relevant departments while ensuring timely follow-up and resolution.

- Track and document customer interactions, ensuring records are complete and up to date.

3. Product Knowledge and Assistance:

- Gain a deep understanding of Sweve Techs products and services to provide accurate information to customers.

- Guide customers through product features, usage, and maintenance, assisting with installation and troubleshooting as needed.

4. Collaboration and Reporting:

- Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer experience.

- Report recurring issues, customer feedback, and improvement opportunities to the Customer Service Manager.

5. Process Improvement and Best Practices:

- Identify areas for improvement in customer service processes and suggest enhancements.

- Stay updated on company policies, procedures, and new products to deliver consistent and informed service.

Qualifications:

- Education: High school diploma or equivalent required; an associate degree or higher is a plus.

- Experience: Previous experience in customer service, call centers, or remote support is preferred but not required; training will be provided.

- Technical Skills: Proficiency with CRM systems and basic computer skills; familiarity with troubleshooting basic technical issues is a plus.

- Soft Skills: Strong communication skills, both written and verbal; excellent problem-solving abilities; and attention to detail.

- Work Environment: Ability to work independently in a remote setting with minimal supervision; a reliable internet connection and a quiet workspace are required.

What We Offer:

- Competitive salary with performance bonuses.

- Flexible work-from-home arrangement.

- Comprehensive training and on boarding.

- Paid time off and company holidays.

- Career advancement opportunities within Sweve Tech LTD.

- A supportive and collaborative remote work culture.

Founded with a mission to shake up the industry and be a global leader, Sweve Tech Ltd specializes in electrical and electronics engineering, serving clients across continents. Whether its installations, troubleshooting, or technical maintenance, we've got it covered. With a team of seasoned experts and operations across four continents, we are not just here to solve problems we are here to future-proof businesses and our customer base. Lets just say, when it comes to innovative solutions, Sweve Tech is always a step ahead.

Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team dedicated to delivering world-class service and technical solutions. If you're passionate about helping others and thrive in a remote work environment, we encourage you to apply today!

Job Types: Full-time, Part-time

Pay: $20.00 - $29.00 per hour

Expected hours: 30 - 40 hours per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Health Insurance
  • 401(k)
  • Dental insurance

Shift:

  • 8 hour shift
  • Day shift
  • Monday through Friday

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

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